Wingspan Opiniões 

274
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The company I'm affiliated with, GFI, recently switched to Wingspan for payroll. I accessed the platform to look up information for my taxes. The site was very user-friendly, and I was able to quickl... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Wingspan will not pay me! I work for Working Solutions who uses Wingspan for payroll. Last night I should have gotten paid. Instead I got an email that my bank refused my payroll. I changed it, same t... Ver mais

Classificada 5 em 5 estrelas

I recently started a new job with JMI reports. Wingspan is transparent on there when you get your deposit, how much is deposited, where it is going and you can review your earnings at any time. It tak... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I get paid through Wingspan by my employer, a catering company. Payments have been on time and the process to access pay stubs and tax forms is simple. I just started using it, but so far the exper... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de pagamento
  2. Empresa de software de contabilidade
  3. Companhia de seguros de saúde
  4. Empresa de software

Escrito pela empresa

Wingspan is the first payroll platform purpose-built for contingent work. Onboard and pay workers, bill clients, and stay compliant, all from one platform. Learn why finance and operations leaders are raving, visit https://www.wingspan.app/.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

274 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(274)

52 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Wingspan provides a seamless invoicing

Wingspan provides a seamless invoicing experience with a focus on simplicity, automation, and ease of use. The company is excelling in providing the tools needed to manage invoices, and track payments. I appreciate the accuracy and the knowledge of the customer service team, they are amazing.

13 de novembro de 2024
Classificada 5 em 5 estrelas

Great Method of Payment

This method of receiving payment is more organized. I wouldn't change anything when it comes to getting payment from the 1099 contract. Also, being able to see the invoices and the breakdown of things is amazing.

10 de novembro de 2024
Classificada 1 em 5 estrelas

Awful phone service as no one can…

Awful phone service as no one can answer the phone due to daily high call volume, I’m sure due to their poor customer service. I have not been paid on time repeatedly by them because they keep asking for reverification of my profile such as name social & tax Id. No notice was given despite having that checked by email I was not going to be paid until I do so. Who do they think they is to hold my money?!? Don't use them they play with your money and time by acting stupid and makes you have to request instant pay on your pay day what a joke!!

1 de novembro de 2024
Opinião espontânea
logótipo da Wingspan

Resposta da Wingspan

Your payment was delayed by one business day because we received an IRS notification requiring tax ID re-verification - this is a legal requirement that your payer must follow before processing payments. While this verification was necessary, we recognize we should have communicated this requirement more clearly. Your account is now fully verified and your payment was processed on November 8th. Future payments should process normally on their scheduled dates.

We understand how frustrating any delay can be, and appreciate you taking the time to share your concerns about the payment and communication issues you experienced. As a courtesy, we've refunded your instant pay fee. If you have any other questions or concerns, our support team is here to help ensure a smooth experience going forward.

Classificada 5 em 5 estrelas

Quick and easy to understand

Wingspan was very quick to respond to my question. I also appreciate how easy it is to navigate the website. The tutorials have also been very helpful in helping understand the process.

1 de novembro de 2024
Classificada 5 em 5 estrelas

Wingspan excels at simplifying payment…

Wingspan excels at simplifying payment management for contract and freelance workers, with a user-friendly design, robust compliance tools, and transparent payment tracking. It’s scalable for growing businesses and helps build trust by keeping payments accurate and timely. Some added customization and integration options could make it even more versatile.

30 de outubro de 2024
Classificada 5 em 5 estrelas

I thoroughly enjoy my experience with h…

I thoroughly enjoy my experience with h wingspan. It is really easy to navigate. The ability to to access data easily and when needed is paramount to having a successful business. This application has simplified tracking my finances by providing the ease of access to all things financial at my fingertips.

22 de outubro de 2024
Classificada 1 em 5 estrelas

Literally go with any other company

Literally go with any other company. The only saving grace with them is that they do send tax payments to the IRS which is why I stayed with them but I've had so many issues with them with late deposits, incorrect amounts being deposited vs what's on my invoice, and most importantly if you have an issue their customer service is very slow with responding... it could take days or weeks to get a payment issue resolved which is problematic especially if you're using it for your main source of income. I'd recommend using another system for invoicing then just sending tax payments directly to IRS through EFTPS.

22 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Using Wingspan for the First Time a Success

Recently took on a new freelance client who uses Wingspan for invoicing and payment. Setting everything up was a breeze, but the best part was submitting my invoice. It was just so easy to create and send! Looking forward to my next invoice with Wingspan.

17 de outubro de 2024
Classificada 1 em 5 estrelas

Payment issues

Wingspan was great for months, but the past several months, the ‘instant deposit’ is taking days. There is no way to actually contact someone. This time, it took them two full days to respond to my issue and then they said the deposit was rejected. Of course, they have no proof of that and my bank has no record. And my deposit account hasn’t changed in the year and a half that I have been using them. So I am now SIX DAYS past the deposit date I paid to get, and still no payment! So frustrating to get any actual help and you can never speak to someone. I had an issue last month and the month before as well. What is going on?!

11 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I love the app so I am aware of my…

I love the app so I am aware of my invoices at all times. My second time using wingspan for invoicing and I was honestly a little hesitant about the $25 one time processing fee but I really didn’t miss it.
Would definitely recommend wingspan to friends and relatives.

16 de outubro de 2024
Classificada 3 em 5 estrelas

I'm Starting to Wonder About Wingspan

Unfortunately, my payee uses Wingspan, so I'm stuck with them...Up until now, things have been fine with Wingspan, but now I have an issue and no way to get immediate help... Yesterday, Oct 10th, was payday, and I've never had an issue getting paid. I reached out to Customer Support, and AFTER SIX HOURS or so, received a response that the payment WAS sent and may not show in my account until today. I had recently changed direct deposit banks, so I thought maybe it was on the bank side, but they advised they saw no pending deposit. Fast-forward to today, and I received an email that the payment was rejected. Unfortunately, Wingspan's website only shows the last 4 digits of the banks, so I was unable to verify if it was a routing/account typo or not. Since it's now urgent, I updated the banking information and added it as "Instant" pay, meaning I'd get paid within the hour; that was nearly 4 hours ago, and I've yet to see my payment; is this what I'm paying a 1% "fee" for?! Also, after updating my pay info, I manually re-added the other banking info, not realizing it would be the new "Default" payment; I immediately re-set the other bank account as the "Default." Now, I am left wondering if I haven't received it because it was sent to the account I manually added, even though it was only there for maybe 10 seconds (it does not have an Immediate Pay option) or if it's something on Wingspan's side. Again. So I reached out to Chat, which supposedly has daytime hours, yet I am still waiting, 3.75+ hours later, for a response via Chat, even though it is now, and has been, during the timeframe they supposedly respond. AND it's the weekend, for which we have plans since Monday is my husband's birthday... If Wingspan is not going to answer Chat in a timely fashion, there should be some way to contact them via phone! This has been a horrendous experience, and as of this second, it is still going on.

10 de outubro de 2024
Opinião espontânea

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