I didn’t know how to work the site proper and didn’t input my code but with the help of alina.t it was nice and easy to sort, friendly chat good customer service especially from alina
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I've been using this site for a couple of months now, and have found it to be pretty decent. The winnings aren't life-changing, but it's exciting enough, as I work unsociable hours, which means th... Ver mais
A empresa respondeu
Having read the reviews on here I was concerned after winning 1600 I verified my account and received my winnings in less than 24hours the chat team put me as ease , lovely team . I tried my luck agai... Ver mais
A empresa respondeu
Currently waiting 2 weeks for a withdrawl after asking for photo id, a picture of me holding my ID, front and back of bank card, a utility bill and a pdf bank statement. Had to wait a week for my bank... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Wink Bingo is one of the pioneers of Online bingo in the UK, on the past 7 years, Wink Bingo gave away millions of pounds in prizes.
Informações de contacto
Estados Unidos da América
- www.winkbingo.com
3,9
Bom
707 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dorheea
I had an issue with logging into my account and Dorheea was so helpful and explained what the problem was and was able to sort it oit for me . Thank you so much you were brilliant 😊
1 de novembro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hi Sharon,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team
Amazing help with what I needed.
Amazing help with what I needed.
Dorheea was helpful.
26 de outubro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hello Charlene,
Thank you very much for taking the time to share your thoughts on your recent experience playing our slots and bingo games at Wink Bingo. We are delighted to hear that you had a great time with us!
At Wink Slots, we take pride in offering our players a fun and engaging gaming environment, and we're thrilled that we were able to provide you with an enjoyable experience. Your positive review is a testament to the hard work and dedication of our team.
We hope to have the opportunity to welcome you back to our site soon for more thrilling games and chances to win. Thank you again for your feedback and for choosing Wink Slots as your gaming destination.
Best regards,
Wink Slots
Resposta da Wink Bingo
Hello Reece,
We’re so grateful that you took a moment to share your review with us! It’s absolutely wonderful to hear that our support agent was able to help you effectively and that your issue was resolved just the way you wanted.
At Wink Bingo, we’re committed to giving you the best gaming experience and support possible. Your lovely feedback truly motivates us to keep reaching for the stars!
We hope you keep enjoying our games and have many more exciting moments with us in the future. Thank you once again for choosing us, and we can’t wait to welcome you back soon!
Best regards,
The Wink Bingo Team
Forgotten promo code
Quick easy and my problem easily and promptly dealt with Denisa M was very professional
18 de outubro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hi Donna,
We want to take a moment to thank you for your amazing feedback!
Our team is dedicated to providing you with an outstanding gaming experience, enhanced by our personalized support. It’s always wonderful to know that our agents' hard work is acknowledged.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thank you again for your review!
Kind regards,
Wink Bingo Team
i won 3500 on thsi website and they…
i won 3500 on thsi website and they have closed my account down and now i cant get in to see if my withdrawl has been approved or not and i dont know what to do now
14 de outubro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hello there,
Thank you for your comment! Feedback is always useful to hear and we of course heard you.
We’d love to help however we can. To do that, could you please fill out our Trustpilot Contact Form? That way, we can find your account and see what we can do to make things better.
If it’s easier, you can also pop onto our 24/7 live chat , one of our lovely team members will be happy to help you right away.
Hope to hear from you soon!
Take care,
The Wink Bingo Team
Jose David was very helpful
Jose David was very helpful , I had problems with my account. Highly recommend
14 de outubro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hello Simone,
Thanks a lot for the awesome review! We are happy to hear Jose David was there when you needed support. We will make sure they see your kind words!
Providing helpful and efficient support is what we strive for, and it’s great to know our team met your expectations.
We are looking forward to assist you in the future.
Warmest regards,
The Wink Bingo team
Hi had an enquiry about a promotion…
hi had an enquiry about a promotion Mada your agent was very helpful and extremely patience with me explaining my enquiry in many ways with the utmost respect until I understood i can honestly say it was probably pretty trying for Mada, manners an professionalism was outstanding I never felt that it was a problem
13 de outubro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hi there Kerry,
Thank you so much for your lovely review!
We're thrilled to hear that our support agent was able to assist you with such patience, professionalism, and respect. We understand that some enquiries can take time to clarify, and it's wonderful to know you felt supported throughout the process.🧡️
Your kind words truly mean a lot to us and will be shared with the team. We're always here to help, so if you ever need anything else, don’t hesitate to reach out.
Warm regards,
The Wink Bingo Team
Hi everyone I had a problem and Sabrina…
Hi everyone I had a problem and Sabrina from customer support kindly sorted it out,she was very very polite thank you again Sabrina
7 de outubro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hi Angela,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo Team
Andreea
Andreea what an absolute star your are, with your help an support. Excellent customer service
1 de outubro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hello Eddie,
We’re so grateful that you took a moment to share your review with us! It’s absolutely wonderful to hear that our support agent was able to help you effectively and that your issue was resolved just the way you wanted.
At Wink Bingo, we’re committed to giving you the best gaming experience and support possible. Your lovely feedback truly motivates us to keep reaching for the stars!
We hope you keep enjoying our games and have many more exciting moments with us in the future. Thank you once again for choosing us, and we can’t wait to welcome you back soon!
Best regards,
The Wink Bingo Team
Thankyou so much
Denisa m was so lovely and helped me so much I really appreciate it
30 de setembro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hi Lucy,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo Team
maxi m
Really helpful and put my mind at easy and made me understand the issueonly iissue I have is withdrawal take ages still waiting
27 de setembro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hi Richard,
We truly appreciate your wonderful feedback!
Our team is dedicated to ensuring you have an outstanding experience on our website, and it’s incredibly gratifying to know that our agents' efforts have made a difference for you.
We hope you continue to enjoy everything we have to offer, and we look forward to bringing you more fun and excitement in the future. Thank you once again for your review!
Kind regards,
Wink Bingo Team
Scam stay away you won't win anything
Scam stay away you won't win anything
26 de setembro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hello
We are sorry to hear that you haven't had the best of experiences with our site so far.
We're also sorry to hear you haven't had much luck with the games recently, as we hope you can understand this is not something we can influence as the outcomes of all our games are completely random and our games are reviewed regularly for randomness by an independent body.
We're always ready to assess your gameplay and, where possible, provide helpful suggestions on how to enhance your experience and prolong your playtime without making additional deposits. Our team has reached out through the Trustpilot form to gain a clearer understanding of the situation and explore how we can provide further support.
Kind Regards,
Wink Bingo.
Hi I went into the help room after just…
Hi I went into the help room after just joining to sort my bonus code out the person in the help room helped my straight away within minutes very helpful and friendly thank you Denisa
23 de setembro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hello there,
We’re so grateful that you took a moment to share your review with us! It’s absolutely wonderful to hear that our support agent was able to help you effectively and that your issue was resolved just the way you wanted.
At Wink Bingo, we’re committed to giving you the best gaming experience and support possible. Your lovely feedback truly motivates us to keep reaching for the stars!
We hope you keep enjoying our games and have many more exciting moments with us in the future. Thank you once again for choosing us, and we can’t wait to welcome you back soon!
Best regards,
The Wink Bingo Team
Resposta da Wink Bingo
Hi Ben,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo
Sisters sisters!
I didn't have much success on here but when I did win my account was closed with the explanation that they were concerned for my activity. However when I was depositing I did not hear from them it was only after I made withdrawals from a sister site that both my accounts were closed.
20 de setembro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hello there,
We are sorry to hear that your experience with us was not as good as we wanted.
Please know that our commitment to Safer Gambling is based in our desire for your time with us to always be fun and most importantly, safe.
We are more than happy to have another look, but for that we will need your cooperation. Please respond to our Trust Pilot form so we can get started on locating your account.
Looking forward to hearing from you!
Kind Regards,
The Wink Bingo Team
Very helpful and nice Denisa m
19 de setembro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hi there!
Thank you for your kind feedback! We're glad to hear that our team was able to assist you quickly and efficiently.
If you ever need help again, don't hesitate to reach out — we're always here to support you!
Wink Bingo Team
Agent Mada was kind and friendly…
Agent Mada was kind and friendly replied very fast which is great 👍 thank you for getting the best customer service on.
18 de setembro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hi Renata,
That’s wonderful to hear, we're glad that our support team could get things resolved for you!
At Wink Bingo, we’re dedicated to making your gaming journey smooth, enjoyable, and fully supported. Your kind feedback truly inspires us to keep aiming for excellence, thank you!
We hope you keep enjoying our games and have many more exciting moments with us in the future. Thanks again for your review!
Best regards,
Wink Bingo Team
I had brilliant experience with Denisa…
I had brilliant experience with Denisa M. Solved my problem quickly and easily many thanks 😊
18 de setembro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hi Yildiray,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo
Claudia A
Claudia A, who I’ve spoken to was a great help, she did everything I asked help for and went beyond to help me even more, what a credit to your team, again thankyou Claudia.
18 de setembro de 2025
Opinião espontânea
Resposta da Wink Bingo
Hi Shannon,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo
Emanuele was very helpful and…
Emanuele was very helpful and supportive and sorted out my problem thank you
17 de setembro de 2025
Opinião espontânea
Resposta da Wink Bingo
Dear Sadie,
Thank you so much for sharing your lovely review of our slots and bingo games at Wink Bingo. We’re delighted to know that you enjoyed your experience with us.
Our team is committed to creating an engaging and enjoyable environment for all our players, and your kind words are a wonderful reminder of that effort.
We truly value your feedback and look forward to welcoming you back for more exciting moments at Wink Bingo!
Best regards,
Wink Bingo Team
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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