Repairman didn’t investigate the problem with my dryer
I had an appointment to repair my dryer. I explained the issue through google translate. “My dryer works but it struggles to start. Eventually the drum turns but the strain creates a burning smell.” The technician put his hand inside the dryer and touched the drum. That’s it. He didn’t open the side panel, look at the back of the dryer or even open his tool box. He used google translate to tell me that they no longer make parts for this model. He charged me €83 without investigating anything. After he left, I looked up the model number on google and it said that parts were still available. This company is dishonest and unprofessional. When I contacted them to speak to a manager, they never replied.








