Wood To Water Outdoors Opiniões 

331
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The jetboil was well packaged and delivered within given timeframe. Pleased with courier used - APC. This is a gift - yet to be presented but this is a return visit to Wood to Water and a 2nd purc... Ver mais

Classificada 1 em 5 estrelas

Bought a product based off of an incorrect product description on their website. When I pointed this out the person replying couldn’t be bothered to check their own website and required me to provide... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Cheapest MSR gas canisters on the web; even significantly cheaper than Amazon. Well packaged, prompt delivery. Free spork included - I’m purchasing gear monthly ready for wild camping next year so t... Ver mais

Classificada 5 em 5 estrelas

Just bought a Toaks titanium plate, Reasonably priced. Thought the delivery charge (£5.99) was a bit steep for size & weight of the item (compared to other similar suppliers) but to be fair, it was re... Ver mais

Informações sobre a empresa

  1. Loja de artigos para acampamento

Escrito pela empresa

UK Online Supplier of Wild Camping and Bushcraft Supplies. Including Hammocks / Bivvys / camp cooking


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

331 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(331)

20 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Outstanding service

From first point of contact to collection of goods, outstanding service. Prompt answers to questions and prompt updates on the deliver of the goods. Could not ask for better service. Highly recommended.

8 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This is actually my second purchase…

This is actually my second purchase from the store, same as the first time my order went through without fuss & the website is easy to navigate.

This time I purchased the DD pathfinder superlight mesh tent from woods to water, delivery was smooth and on time with a message sent before delivery giving a time gap.. the product was packaged well and I damaged on arrival, the price of the item was also slightly cheaper than the other shops which was great 👍🏻.

All in all I’m satisfied with the service and the purchase, which is why I purchased from the store a second time… so 5 stars from me

7 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely terrible customer service

Absolutely terrible customer service. I had a faulty Flextail pump, still in warrantee and I was fobbed off time and time again and then ignored. This company is now on Flextail's watch list and is likely to loose its dealership. Flextail themselves replaced my pump. DO NOT USE.

13 de março de 2025
Opinião espontânea
logótipo da Wood To Water Outdoors

Resposta da Wood To Water Outdoors

Hello, Sadly leaving an empty battery and causing it to leak in a unit on an item bought over a year ago isn't a manufacturer warranty. You have also been nothing but rude and obnoxious in your messages from day 1 even before giving chance to resolve.

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Very fast delivery and very impressed with my new Bushbox LF! Highly recommended!

4 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Impressed - as usual

I've used Wood to Water on many occasions now and have always found them to be helpful, friendly and efficient. They are local to me and I usually pick up my goods from their warehouse and so have met some of their staff and can therefore speak from direct experience. It doesn't hurt that their prices for what I've been looking for have been good too.

23 de março de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Bought a jetboil zip was faulty and…

Bought a jetboil zip was faulty and dangerous to use, emailed and called multiple times sent pics and videos of the fault, was told it would be resolved and replaced multiple times. Never happened still left with a faulty stove.
Shame as I actually like using the company

1 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Good communication

Good communication, well packaged. Product well made with a comprehensive range of accessories. Only negative comment was that delivery company (ANC) claimed they could not find our address. This is the second time this carrier has made this excuse although other carriers have no issues.

24 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great prices and super quick delivery.

Ordered a new jetboil and gas for an upcoming camp, delivery was extremely quick arriving the very next day, packaged very well and at the time there prices were the best I could find. Jetboil performed really well out in the woods and il def be using it for many years to come, my last on served me well for 6/7 years. Will also be using wood to water again and have recommended to friends whilst on camp.

13 de fevereiro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

It started well but then...

Great communication and helpful staff when I initially called about my order. Competitive prices and excellent delivery time.

Edit: As you can see I was initially really happy with W2W but one of the items in my order arrived with a manufacturer defect. After contacting wood to water about this they said they would get back to me. My emails to them go unanswered and after checking directly with the manufacturer, Wood to Water have not been in touch with them about replacing the defective item. Such a shame as they seemed to be a company that I would of wanted to use in the future but the lack of customer care is a red flag.

27 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Best value online

I bought a little Bushbox LF with all the extras. W2W beat everyone online in England on price and availability. My purchase arrived promptly and well-wrapped. I would have no hesitation in using W2W again.

10 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great item at a great price, super quick delivery and the right level of communication throughout - what more could you ask for?!

19 de dezembro de 2024
Opinião espontânea

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