Woofairlines Opiniões 27

Excellent service with great attention to detail—everything was handled smoothly and professionally.
Really impressed with the friendly staff and overall experience, highly recommended!

¡Una experiencia absolutamente increíble con WoofAirlines!
No puedo estar más encantada con esta compañía. Desde el primer contacto, el trato fue amable, profesional y lleno de cariño hacia los animales. Se nota que en WoofAirlines aman lo que hacen y que cada peludo pasajero es tratado como un verdadero VIP.Mi mascota viajó tranquila, segura y feliz. Me mantuvieron informada en todo momento, enviándome fotos y actualizaciones del viaje, lo cual me dio una tranquilidad enorme. El personal es atento, empático y muy organizado, y los tiempos de respuesta son rapidísimos. Además, todo el proceso fue súper fácil: desde la reserva hasta la entrega final. Se encargaron de cada detalle, gestionaron la documentación y se aseguraron de que todo saliera perfecto. Es un servicio de 10 sobre 10, que supera con creces cualquier expectativa. Mil gracias. Repetiré sin dudarlo.

Hoy, 24 de octubre, tenía una importante audiencia internacional programada por la asociación a la cual pertenece el individuo en cuestión. Sin embargo, la audiencia fue cancelada de forma repentina, donde me denuncia por escribir para advetir a los usuarios. su denuncia en mi contra es por posible injuiras y calumnias. Y la hizo unos dias antes de la audiencia para evadirla, uno tiene derecho a escribir aqui y decir la verdad, para mí indica una clara intención de evadir la responsabilidad de efectuar el pago correspondiente.

Resulta evidente que Woofairlines optan por esquivar sus compromisos en lugar de cumplirlos de manera justa y transparente. Mi experiencia con ellos ha sido desalentadora y cero profesional, lo cual plantea serias dudas sobre su ética empresarial

Es importante alertar a otros usuarios sobre trabajar o contratarlos. Les insisto a reflexionar detenidamente antes de entablar cualquier tipo de relación comercial con esta empresa. La honestidad y el cumplimiento de los acuerdos son aspectos esenciales en cualquier interacción comercial.

Achtung Betrug! Sie sichern dir einen Transport zu und dann wollen sie ohne Rücksicht auf Hund den Hund erst nach Kolumbien fliegen. Sie sichern dir Erstattung des Geldes zu. Über 4000 Euro bezahlt und Geld nicht zurück bekommen!!! Es wird eine Rückzahlung verweigert!!! Das ist Betrug im großen Stil und Rechtsanwalt ist bereits eingeschaltet. Die Tiere sind denen egal. Es ist unglaublich dass @iberia so einen Betrug auch noch unterstützt! Hier geht es nicht nur um Tierquälerei sondern auch um mehrere tausend Euro Betrug! Ich werde nicht aufhören den Betrug zu verbreiten und Leute zu warnen und werde mein Geld zurück erkämpfen weil sie freiwillig nicht bezahlen. Sie werden für diesen Betrug bezahlen und dafür werde ich sorgen!!!!

Company took a week to send a quote and then completely ghosted me after multiple requests for follow-up. Unfortunately, Iberian Airlines won't take cats onboard and this is their own partner. I went with another pet shipping company that responded within hours and had the ball rolling within days.

Ufff Que bueno es leer todo esto, quería mover a mis perritas por que me los habían recomendado pero así como veo capaz que hasta me pierden a mis mascotas, ni hablar que mal que abusen así de la gente.

***UPDATE***
Estimado equipo de Woof Airlines,

Me sorprende la “dedicación” que muestran al revisar mis redes profesionales, incluso sin que exista invitación de mi parte para conectar. Ojalá esa misma atención la aplicaran en pagar puntualmente a quienes colaboran con ustedes, pues son justamente esos testimonios los que sustentan mi opinión.

Por supuesto que jamás confiaría el traslado de mis perros a una empresa con tales antecedentes; si no cumplen con su propia gente, difícilmente podrían cumplir con el bienestar de los animales.

En cuanto a mis comentarios, no provienen de ninguna “organización” como sugieren, sino simplemente de observar hechos públicos y preocupantes. Ejerceré siempre mi derecho a compartir información que considero de interés para otros.

Cero recomendables
No cumplen con los acuerdos, son deudores y nada éticos, si no cumplen con los pagos que acordaron, menos van a cumplir con el servicio que prometen.

UPDATE: ES MI CUENTA PERSONAL, NO LABORAL. YO TENGO DERECHO A COMENTAR LO QUE YO DESEE, YA QUE NO LO ESTOY HACIENDO A NOMBRE DE NINGUNA EMPRESA.
Si mi comentario es mentira, compartan los recibos de Pago a Michelle Feito por los servicios que se brindaron.

Trabajé como transportista y me quedaron a deber muchos viajes
Trabajar en esta empresa sales perdiendo

Nada éticos con su personal, no les pagan por llevar algo tan valioso como tu mascota, no confíes ya en su servicio.

I am trying since friday 4/07 2025 to transfer my adopted parrot from France to Belgium. Every time they come with an excuse. I contacted the police because I think they are scam

Don't make the mistake we did. This company is listed as a partner for Iberia Airlines, which is why we trusted them. Everything was fine until we paid our deposit. We were a month away from our move from the US to the UK and hadn't heard anything from Woof Airlines about flights or other logistics. I reached out and got a bounce-back email as though our contact at Woof Airlines had never existed. I spent hours trying to contact them. When I *finally* was able to reach them, they informed me that the person I had been corresponding with had left the company (no one notified us or gave us another point of contact). They seemed to have NO knowledge of us and asked us to complete all the same paperwork again. We even had to provide the payment receipt and contract to them. This is AFTER we had paid them 3k Euros as a deposit. We told them that we were no longer comfortable using their service and requested a refund, since we were concerned about their total lack of communication-what if another employee left while our dogs were in their hands? At this point, they claimed they had somehow already booked non-refundable flights and hotels and could not refund our deposit except for a few hundred dollars, despite the fact that they apparently didn't have any of our information literally a few days before. I would never trust them with our dog and I am shocked that an airline like Iberia recommends them.

EDITED TO ADD: This negative review has been a last resort after appalling service. We asked at least three times via email for the receipts for these supposedly non-refundable flights and hotel reservations. They were never provided. As someone who does not work for a travel company, I am consistently able to make refundable reservations for hotels (usually 24 hours is the cut-off) and flights are typically around $200 to reschedule. Not $2000. So how, then, does a company who literally partners with an airline manage to make non-refundable bookings? Nothing this company says adds up and I urge anyone considering them to choose someone else.

Miguel and his team were awesome! We transported 4 cats from Norway to US yesterday and they arrived on time and in excellent condition. We would use them again and recommend them to anyone who wants their pet transported anywhere in the world.

Me lo recomendó una amiga y efectivamente tenia toda la razón. Son super profesionales, no han dejado de contactar conmigo desde el principio y sobre todo, mi perra Laia ha llegado a su destino MAD - OSL, muy tranquila y feliz. Muchas gracias

Moving my two cats and my dog from Bangkok to Luxembourg was a challenging experience, especially due to the extensive bureaucratic procedures involved. From obtaining documents to adapting to local regulations, the process seemed never-ending.

However, Woof Airlines made everything so much easier. From the start, the team was very understanding and professional. They adapted to my schedule, even when it was difficult to coordinate across different time zones. Communication was seamless, allowing me to address any concerns instantly.

I especially appreciate their proactive approach in handling all aspects of the journey. I didn't have to worry about anything, and that made a huge difference. My pets arrived in Luxembourg healthy and happy, which relieved me and made me very satisfied with the service.

I highly recommend Woof Airlines to anyone needing to transport their pets internationally. With their support, a process that seemed overwhelming became a manageable experience. Thank you, Woof Airlines, for your excellent care and attention!

Title: Review of Woof Airlines: A Seamless Pet Transport Experience

I recently utilized the services of Woof Airlines to transport my cat, Kimi, from Milan to Bangkok, and I must commend the company for its exceptional service throughout the entire process.

From the outset, Woof Airlines demonstrated a commitment to excellence, providing comprehensive guidance on all documentation requirements for Kimi's entry into Thailand. The clarity and thoroughness of their instructions ensured a smooth and hassle-free preparation, eliminating any uncertainties I may have had regarding the necessary paperwork.

One noteworthy aspect of Woof Airlines' service is the inclusion of a dedicated individual who accompanied Kimi from Milan to her final destination in Bangkok. This personalized attention not only reassured me as a pet owner but also contributed significantly to Kimi's comfort and well-being during the journey.

The company's commitment to transparency and communication was evident when they shared photos of Kimi during the flight. Knowing that she was in the cabin provided peace of mind and underscored Woof Airlines' dedication to maintaining high standards of professionalism.

Woof Airlines' level of professionalism is truly commendable, as evidenced by their meticulous approach to every aspect of the pet transport process. The combination of clear guidance, personalized assistance, and regular updates sets Woof Airlines apart as a reliable and customer-oriented service provider for pet transportation.

In conclusion, my experience with Woof Airlines was nothing short of excellent. I highly recommend their services to pet owners seeking a reliable and considerate option for transporting their beloved animals across international borders. Woof Airlines exceeded my expectations and demonstrated a genuine commitment to the well-being and comfort of pets in transit.

I would not trust this company….

I went on the website for a quote thinking it wouldn’t be over €2,000 like the website says. They get back to me with a quote of €4,500…. Didn’t make any sense. Not to mention the email came back in my spam. Already weird to me. They obviously just want your money. Very happy I am not following through with Woof Airlines. Was trying to get my pet from London the New York and they have to drive her to Madrid first and then get a plane in cabin from there to New York. Just a bad vibe altogether…

Contacted them in January 2023, I was desperate and I needed to travel with my two bunnies to Italy.
Told me they will inform me, never did. They said "in a couple of minutes I'll tell you" EVERY TIME I ASKED FOR UPDATES, then stopped responding.
Never heard of them again.
I traveled anyways with another company, way more cheaper than their absurd prices.
Lack of organization and client services. Not recommended.

El viaje de nuestra hermosa Agatha desde Buenos Aires a Roma con Woof Airlines fue realmente excepcional. Desde el momento en que nos pusimos en contacto el equipo de Woof se mostró increíblemente amable y atento. Nos guiaron a través de todo el proceso, nos proporcionaron información detallada sobre cómo sería el traslado, hicieron grupo de WhatsApp, mantuvimos un contacto constante, nos asesoraron con respecto a todo lo necesario, respondieron todas nuestras dudas, estuvieron pendientes en todo momento.

Una vez que abordaron el avión, el equipo de Woof nos aseguró que estaban tomando todas las medidas necesarias para garantizar el confort y seguridad de nuestra mascota. Nos dieron la tranquilidad de saber que estaba en buenas manos.

En resumen, la experiencia con Woof Airlines superó nustras expectativas en cuanto al transporte de Agatha. La atención magnífica y el cuidado excepcional que brindaron a nuestra mascota hicieron que el viaje fuera sin complicaciones y memorable. Estamos agradecidos por el servicio de alta calidad que recibimos de Woof Airlines.

Gracias a todo el equipo, los recomendamos 100%

My recent travel experience from Seattle to Naples with Woof Airlines was simply exceptional. Traveling with three dogs and a cat can be a challenging task, but Woof Airlines made everything smooth and hassle-free from the moment we booked our tickets to our landing of our pets in Naples.

Right from the start, the booking process was very straightforward. Woof Airlines' website provided a dedicated section for pet travel, with clear instructions. Additionally, their customer service was friendly and always ready to answer our questions about the travel details.

Once we arrived at Seattle Airport, we were impressed by the attention we received. Woof Airlines staff ensured our furry companions felt comfortable right from the beginning.

The flight itself was very pleasant. The pets traveled in a special section in the cargo hold, which was perfectly climate-controlled and pressurized. We were reassured knowing that our furry friends were in good hands throughout the flight.

As our pets approached Naples, Woof Airlines staff made sure we were well-informed about the process of retrieving our pets. Everything went smoothly, and our dogs and cat were in excellent spirits upon being reunited with us.

In summary, my experience with Woof Airlines on our journey from Seattle to Naples with three dogs and a cat was absolutely unbeatable. Their attention to detail, the kindness of their staff, and their focus on the well-being of our pets made this trip much less stressful than we could have imagined. I would definitely recommend Woof Airlines to anyone looking to travel safely and comfortably with their pets. Thank you, Woof Airlines, for making our journey memorable and hassle-free!

I would never transport my pets with them again not would I recommend this service. We contracted a transport from Madrid to Cambridge by van for our three cats, it was not cheap at all, and below just in case it may be of help you can find some facts that should be considered for future clients

1. Only one driver was assigned for the entire transport therefore if any problem animals are stuck.
2. We were told the night before that we had to provide kennels, watering etc regardless what they had told us, we finally did not provide this.
3. No real tracking on animals location
4. We were not told that cats would be sharing transport with other pets
5. Cats arrived deshidrated after 40 hours being in the kennel while they should have only been 20.
6. We barely received photos
7. Van broke up in France and they did not have a back up driver so they had to send someone from London to pick up animals
8. Worst communication ever

In a nutshell will never recommend this company to anyone.