They were delivering to a neighbour but parked across a marked disabled parking space. Refused to move back despite there being plenty of room which would still have allowed them room to make the... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
They were delivering to a neighbour but parked across a marked disabled parking space. Refused to move back despite there being plenty of room which would still have allowed them room to make the... Ver mais
A empresa respondeu
just had our order delivered by D Sauermann and his colleague. Everything worked exactly as promised . We got our early morning text confirming the expected time, we got our phone call from the driver... Ver mais
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The wren survey came on time and did a detailed survey of the new build kitchen area and pointed out a bit of mi alignment one one side of the new build but we were aware of that due to the original w... Ver mais
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Whilst there were some delivery issues / missing items from my order, the Wren app was so easy to use. I did however need further assistance, so a lady called Bethanie from customer services gave me a... Ver mais
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Escrito pela empresa
Escrito pela empresa

The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Gary Newbury was very friendly and professional. He called ahead of the appointment to confirm the time. Gary provided helpful advice on a couple of questions I had on the kitchen.
The agent I spoke to, Noah, was initially unable to resolve my immediate issue because of the company policies, however she did all she could and did ultimately resolve my issue in its entirety. Noah kept in touch with me and always called me back and emailed as promised. A valuable member of staff but unhelpful company policies.
Richard was brilliant with his assistance and closing out my query. Was resolved swiftly.
From design to delivery the staff involved were always helpful and happy to advise. I was kept in the loop at every stage and knew what and when to expect things to happen. The delivery drivers were open to questions and very jolly. They took care when delivering and also said they had noticed a part that looked damaged. They took photos and told me how to report this, very helpful. I also got a large plan documenting how to install. Emails and links were also sent later that day. I would recommend Wren to anyone looking to renew their kitchen. The bedroom is next!
Michael was very professional, texted in advance to advise on arrival time for my kitchen measurements and completed the job within the advised timeframe. An all round great experience. Thank you!
Micheal was great, throughout the visit, would definitely recommend. Shame I can’t give 10 stars!
Polite, friendly. Arrived on time.
L Albrow was the surveyor. He was prompt, polite and friendly. Answered all questions I had.
Very professional, on time, very helpful
A Hadnum did the measure .
E Barkley was very nice, consider and polite.
Parking in the cul-de-sac where I live is difficult, he was very careful to park without annoying my neighbours.
He was delightful.
The custoner service guy was called Ade, he was so helpful friendly and professional . He is a great asset to Wren Kitchens
Excellent customer service from Lexi and Joseph
I would like to thank Lexi and Joseph for their excellent customer service in helping us resolve the issues with some missing and incorrect parts of our kitchen.
Lexi was very helpful in arranging the replacement items and providing clear information about the delivery. I also spoke with Joseph, who was extremely patient and helpful. He took the time to check the details carefully and even sent me a picture to confirm that the replacement Moss Green reeded panels were exactly what we needed for our kitchen island.
Both Lexi and Joseph were professional, friendly and genuinely helpful. Their support gave us confidence that the issues are now being properly resolved.
Thank you both for your great service — it is very much appreciated!
Awesome experience with Wren. L Barrington was the man who was on point for doing our measurement today. He contacted us before he arrived to explain that he was on the way and gave us a rough ETA from his previous job. This worked great as we were able to ensure both the kids were entertained and the dog was put away in readiness for his arrival. He was really informative during his visit explaining the importance of the different measurements he took and how they would feed into the design process. Friendly and helpful customer service all the way through.
O Firouzia was quick and efficient and asked necessary questions
Communication has been clear, emails and text message reminders. J.Howes called before his visit to measure to give me an exact time of arrival. He was polite, friendly and respectful.
We were able to order 2 replacement handles. We were also able to update email address and mobile number, and also added my wife to the account. Excellent customer service.
Kay picked up the issue that was Being dealt with by another agent and resolved the matter for us.
Gary visited today to get some measurements for our kitchen that been redone soon! He was absolutely amazing! Really friendly chap, had a good chat and a good laugh! Asset to the company, massively
Excellent customer service from Milana! Cannot fault.
L Der Merwe was professional, polite and informative. Our many questions were answered putting us at ease with his experience and knowledge. A reel credit to the Wren family.
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