Love my ‘Lily’ black iron bed from The Wrought Iron and Brass Bed Co, bought through John Lewis. It’s sturdy, comfortable, traditional, elegant and will always be en vogue. I don’t think I will ever t... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fabulous service from start to finish! From point of sale to delivery and assembly of the bed every step was seamless. The bed looks amazing so classy and timeless. You can instantly see by the qualit... Ver mais
I’ve bought three beds now from the Wrought Iron & Brass Company. Communication has been efficient, professional and friendly. The bed frames and mattresses are first rate. The delivery teams are effi... Ver mais
Excellent product. Good communication. Easy to put together. It’s our 2nd one from the company so we knew it would be great. Would have given full marks but slightly concerned about the handling of su... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The Iron & Brass Bed Company is a leading British manufacturer of handcrafted iron beds, wrought-iron bed frames, brass beds, and British wool mattresses. Based in Norfolk, every bed frame is made using traditional craftsmanship and finished to the highest standards, combining timeless design with exceptional durability. The company's mattresses are filled with fully traceable British wool sourced directly from British farms, offering natural comfort, breathability and long-lasting support. A commitment to British manufacturing and supply chain transparency has earned recognition through the Made in Britain 2024 Supply Chain Excellence Award, alongside shortlisting for the 2025 Wool Innovation Award and the 2025 Made in Britain Excellence in Procurement Award. The company is also proud to hold a Royal Warrant. Visitors are welcome at the Dersingham showroom near King's Lynn, where they can explore a collection of handcrafted iron beds, metal bed frames, brass beds and British wool mattresses. Quality craftsmanship, genuine provenance and exceptional customer service remain at the heart of everything The Wrought Iron & Brass Bed Company does.
Informações de contacto
5 St Nicholas Court, PE31 6GZ, Dersingham, Reino Unido
- 01485 542516
- showroom@wroughtironandbrassbed.co.uk
- www.wroughtironandbrassbed.co.uk
4,6
Excelente
67 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Full of misinformation and bad advice
This company not only gives out misinformation and bad advice when choosing a mattress but, when you end up with one that is wholly unsuitable, they deny everything and simply point you in the direction of their terms and conditions, which state that because it's only a mattress you have purchased, you will only get a refund for 50% of the price you originally paid. If you're not happy with that, they point you in the direction of Trading Standards or Citizens Advice which, of course, they know will be of no use as you have nothing in writing. You really can't trust a word they say. They even tried to make me believe that a pocket sprung mattress on a base of sprung slats would feel much firmer than one placed on fixed slats, yet it's actually the other way round !
4 de janeiro de 2024
Opinião espontânea
No help when you need it. I bought a beautiful bed from here but…
I bought a beautiful bed from here but have been struggling for two years to get any action to fix part of the end of the bed which is broken. I’ve had prolonged email exchanges but it remains broken with no plan to assist me despite promises to do so.
3 de novembro de 2022
Opinião espontânea
Couldn’t be happier with our purchase
Bought a fabulous iron bed after visiting the showroom. It was delivered within a few weeks as promised, the delivery guys were really pleasant and knowledgeable. Post delivery I had a problem with a small part that was replaced immediately. Couldn’t be happier with our purchase, it’s well made, solid and I’m sure it will last a lifetime.
22 de abril de 2022
Opinião espontânea
Resposta da Iron & Brass Bed Company
Thank you! We’re delighted that your experience — from showroom visit to delivery and aftercare — was so positive. It’s great to hear the bed is solid and everything was handled promptly when you needed a part replaced. We hope you enjoy many years of restful sleep in it.
Five stars fully deserved
Excellent manufacture, very nice people. I am most happy with my iron bed. Thanks!
30 de abril de 2021
Opinião espontânea
Could not recommend enough!
Could not recommend enough!
Not only do they make the beds themselves, they do not charge an arm and a leg like most bed stores / bed boutique shops.
Harry was extremely helpful and friendly when we visited the showroom to choose our bed, and what a good job we did visit them, our preferred bed was in a sale (25% off, great!!).
They managed to deliver the bed 1 week earlier than originally planned (earlier dates were advised a few weeks prior), the driver was again very helpful, knowledgable on the bed and offered to take it up to the bedroom. He went through the installation guide AND we received a proper spanner set to assemble the bed with all of the fixings......very impressed!
The bed is beautiful, well made, sturdy and was very easy to assemble.
I will definitely be buying more beds from them!
25 de agosto de 2019
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.