XGIMI Opiniões 

Also fangen wir mal damit an das XGIMI bei diesen Preisen keinen gute Dienstleistung hat. DYSON teuer, jedoch Dienstleistung TOP! XGIMI teuer doch Dienstleistung FLOP! Ich habe bei einem zwischenhändler einen XGIMI erworben da es Offiziell keine Schweizer seite gibt und die "Europäsche Seite" nicht in die Schweiz Liefert, naja spielt doch keine rolle habe ja Ihr Produkt erworben oder? Naja du meinem Pech sehe ich auf der Europäischen seite verticken Sie das gleiche Gerät für fast 100 Euro Weniger mit + Linse und Case, was ich ansonsten + 120 Euro zusätzlich nun kaufen müsste also einfach mal 220 Euro mehr bezahlen? So schreibe ich XGIMI an und frage ob Sie mir die Linse und das Case nachträglich geben könnten einfach für den guten willen, da ich ja sowieso Ihr produkt gekauft habe über einen Zwischenhändler (sowieso B2B seite) da ich gesehen habe das Sie dies sowieso im Bundle für noch Günstiger verschenken. Naja die Antwort ist Nein, also ist diese Firma die mit für einen EHER SCHLECHTEN 450 lumen Beamer mit Google betriebssystem so Langsam das ich fast einschlafe alleine um die App Öffnen zu können mehr als 500.- Bezahlt habe um dan nicht 2 Billige Teile nachbekommen zu können wo Sie SOWIESO! auf Ihrer Seite verschenken? Wtf. Imagine du geizt rum bei warenwert von nicht mehr als 20.- 😂 also ich rate allen ab bei dieser Firma einzukaufen! Gibt super Konkurenz und das Betriebssystem ist für den Ar.

Nous avons acheté un Xgimi mogo 2 pro sur le site. Le projecteur neuf reçu ne fonctionnait pas. Après un renvoi à l'entrepôt en Allemagne et une promesse d'un traitement rapide de notre cas et donc le renvoi d'un projecteur neuf censé fonctionner... je n'ai toujours rien reçu presque 1 mois plus tard. Il n'y a aucun contact au téléphone, seulement des échanges de mail avec des promesses... Bref pour le moment hormis le prélèvement bancaire pour l'achat du projecteur qui c'est bien passé (🙁) je reste dans l'attente de recevoir un produit fonctionnel. Je déconseille donc fortement

Der Beamer, XGIMI MoGo 3 Pro, versieht seit einiger Zeit seine Dienste bei mir und fast zu meiner vollsten Zufriedenheit. Was mich etwas nervt: das Umschalten dauert gefühlt ewig und in den Einstellungen habe ich alle automatischen Einstellungen deaktiviert, was aber wenig bis gar keinen Nutzen hat. Jedesmal einschalten, kalibriert das Gerät obwohl fix an einem Standort und eben deaktiviert. Das Gerät hat leider auch einen Micro-HD Anschluss, der in Verbindung mit einem Adapter und Z.B. Amazon FireTv Stick sehr instabil ist. Das habe ich beim Kauf leider übersehen, da ich ansonsten einen anderen Beamer von XGIMI genommen hätte, mit einem richtigen HDMI Anschluss.

Great Projector, very slow Android TV

I purchased Elfin Flip Projector on BestBuy, and received it with scratches on the top surface, suggesting it is a refurbished product.

I contacted XGIMI support right the way, however the said they will not exchange it or take it back unless i have unboxing video.

I contacted BestBuy.ca support, thinking they may be able to resolve the problem, however they said the seller has the right to refuse accept the product back, because it is Not Like A New, and according to XGMI terms, they have the right to do so even if i received it damaged.

In reality, according to Canada consumer right, they have to take it back, especially if it damaged, and of course i don't have to have any unboxing videos.

Also, be careful when reading reviews at BestBuy website, at the time of purchase, Elfin Flip has 1 negative review, I submitted 1 negative review explaining my experience with them, it never appeared and as of now, they have 0 negative reviews.

Regarding the product itself, since it is running on its own XGIMI OS, you are unable to install ANY andoind apps, and you're limited to what they offer in their own app marker, there are about 20 apps there, all unless.
Besides that, the only web browser it has, works horrible, freezes often.

Like most of you, I watched reviews on YouTube to find my next projector. XGIMI Horizon Ultra had amazing reviews. But the one review that matters most but never gets covered, is life span.

I bought the 1st projector on Oct 2023, and I'm currently waiting for my 3rd replacement (Jan 2025). The quality of this projector is very poor. There are issues with the DMD chip.

This company will not refund or provide a new replacement. You get second hand only.

This time round I thought the least they could do for my constant inconvenience, was provide me with a discount code for the floor stand as its stupidly expensive. It was declined, due to this time round, they would be sending a new machine as a 3rd replacement. They think by giving me a brand new machine, is doing me a massive favour. 1 of the previous 2 machines should of worked.

The audacity of this company is unreal. They do not care about customers, just your money and once they have hold of it, you are at their mercy.

I do not recommend anyone purchasing from this company.

Also let the youtubers know of your issues. They will stop reviewing the products if enough people message them.

La commande a mis 8 jours pour arriver... Délai très long en 2025. Et le produit ne fonctionne pas, seul un message d'erreur s'affiche.

Incroyable d'acheter une appareil à 500€ qui ne fonctionne pas.

Scam stay away from this website
No customer care no supporting team member”

Just Got an Horizon S Pro, the image quality is absolutely amazing. Still can’t believe my eyes after hours of watching movies. Hopefully, it will not have any kind of technical issues in years to come.

Bonjour, suite à un achat sur le site xgimi.com ma banque m a appliqué des frais bancaire de 2% sur mon vidéo-projecteur.
Préférez donc l achat sur les grandes plate-formes de vente.

Projecteur Xgimi acheté en 2022, quelques mois après la fin de la garantie, il tombe en panne pour un problème de Zoom. Je réalise que ce problème est connu de Xgimi et est un défaut très récurrent. Le SAV a refusé de réparer et prendre en charge malgré le défaut de conception avéré. Pire, les solution proposées pour réparées était hors de prix. Cerise sur le gâteau, un ami à qui j'avais recommandé XGIMI a eu également le même problème sur un autre PB.. bref marque a fuir selon moi.

Sehr schlechter Service in allen möglichen Optionen. Live Chat antwortet nicht. Emails werden ignoriert. Kein Telefonnummer wo man anrufen kann. Lächerlich und traurig. Bitte lasst die Finger von den!

I purchased a projector from Xgimi in July, and the experience has been nothing short of a nightmare. The first unit was defective, and the replacement they sent had the exact same issues. I spent weeks documenting the problems and speaking with customer service, but they failed to resolve anything.

Despite being told multiple times that my case was being escalated to their "expert team," I have yet to receive any follow-up. It's been over a week since the promised response and I’m still waiting. To make matters worse, they’ve repeatedly cited operational issues with their warehouse as an excuse for the delays, pushing the resolution out to September at the earliest.

This has been an incredibly frustrating experience, with zero accountability and a complete lack of urgency from Xgimi. I’ve been more than patient, but the lack of communication and failure to provide a solution since July is unacceptable. I would strongly advise others to avoid this company unless you're prepared to deal with faulty products and unresponsive customer service.

XGIMI Horizon Ultra.
Per il prezzo e le aspettative generate il fatto di non avere Netflix è un disastro. È come produrre una Ferrari elettrica con i finestrini a manovella.
Trasformatore enorme con cavi corti. A parte questi fattori, audio e video molto buoni. Ottima qualità con i film in 4k…

My experience with their customer support has been as follows:
1. They have repeatedly advised that the fix for my issue is to turn a specific setting on. This is despite it being on as standard and me confirming multiple times that this is on for me.
2. They advised me that to fix the issue I should download a patch. They did not inform me that it would completely wipe the system.
3. When no no further fixes occured to them they advised that the issues faced arent important, completely disregarding my concerns.
4. They show very little product knowledge, multiple times advising me to take steps which arent possible on the device.
5. Products sold by Xgimi are, by their own admission, unable to work as advertised (such as native Netflix support)

I was sold a XGimi in 2024 and told it supported Netflix, however because they are unwilling to pay netflix the license NONE of it's models are now capable of supporting the app.

It's worth also mentioning that NOW TV doesn't work and I've read that they soon may lose support for Amazon and the Disney App.

I thought I could get around this by casting my phone to the app - well guess what, Netflix is still not reported and other apps pause every 5-10 seconds.

I contacted their customer support and was simple told 'there is nothing we can do'.

Do not buy from this company.

Une pure arnaque il vendent des produits qui deviennent obsolète après 6 mois d'utilisation 😡😡😡 j'ai payer 680€ et il ne veulent rien savoir . VOLEURS XGIMI

Kundenservice ist schlecht. Es wird nur gesagt: kümmer dich selber darum und kauf dir einen streaming stick.

Der Xgimi Horizon ist auch nur auf dem Papier toll, lauter Lüfter, minderwertige Fernbedienung, ständig Systemabsturz oder Apps schließen sich.

Richtig richtig schlechter Service, keine Unterstützung.

Werde kein Produkt dieser Marke mehr kaufen

Be very careful with XGIMI, I ordered a Halo+ which is great, however when it came there was an issue with the battery not holding is charge which is didn’t realise until I took it on holiday 1.5 months after purchase. I have contacted customer services and they want to replace my model with a refurbished unit. I suspect they are doing this with their units sold new but when I looked this model was made in September 2023 and I bought this in May 2024, so this was probably a refurbished model anyway. Shame because the unit is great when working.

Ordered the Horizon Ultra with several accessories from the .co.uk website a few weeks ago. I had a price match query, they responded quickly, matched the price, and I received the delivery about a week later. I'm in Ireland and had no issues with shipping or import or anything like that. Found the support quick to respond and very helpful.

Everything was well packaged - unboxing had a kind of premium feel to it. Didn't expect that.

The projector itself is as expected based on the various reviews I read. Excellent colour and brightness - my oled destroys it in dark scenes which is probably the most common criticism you'll see of it online. It is better than expected for me in those scenarios though, based on what I was expecting through the reviews.

The brightness, clarity, sharpness & colour depth are amazing by comparison to my old 1080p Optoma.

The auto Keystone function is great. I bought the stand to move it around the house and this takes most of the pain out of setup. The auto focus and colour tone are so handy as well. I cast on to a light cream wall and it calibrates easily. A screen might give better performance on that note in the darker scenes.

Sound is very good, if I'm watching something light I might not bother flicking on the Soundbar. Still would for a movie or big sporting event.

3D looks great and the brightness shines here as well. They don't have a 2D to 3D mode. I rarely used that on my old device, but if that's important to you keep it in mind.

Overall we're thrilled with it and would highly recommend both the product and direct purchase.