Yorkshire Building Society Opiniões 

Opened a savings account with YBS as they offer excellent rates. It was also so nice to go into a physical branch, talk to real (friendly and knowledgeable) people in a world that is all impersonal chatbots and call centres. A hark back to a more personal, community focused world. The branch I delt with was in Haywards Heath....I hope it stays open!

A lovely branch in Wetherby.
The staff member was very friendly, and quickly processed the opening of my savings account.
She discussed all the relevant points and emailed me the information for future reference.
I am a happy customer.
I can either manage my account in branch or online too which gives me the best of both worlds.
I am pleased there is still an open branch of this building society in my local town.

really easy to navigate and deal with Thank You

Although I am not good with computers, I was able to use the YBS website fairly eagerly, and each account was raised without too many problems.

Financial advisor was very helpful and it is easy to make and keep track of payments

Absolutely appalling customer service, never deal with complaints, management I spoke to was extremely rude.
I will be removing my business to someone else.

Easy to walk into local branch, friendly staff and they were very helpful, never dealt with YBS before I would definitely recommend.

Easy way to open a cash isa compared to other banks and building societies

The staff were really helpful and having a branch in Cromer was really convenient. The staff saw me almost immediately and sorted out my new bond and ISA. Such good convenience and helpfulness.

Went in and were seen straight away and sorted out what we wanted

Being made wlcome and accepted asfriends rather than customers

I am thouroughly impressed by YBS.

I have an easy access savings account, and when I need to transfer cash out for an unexpected bill, it transfers out wihout issue.

I pay in monthly on pay day, and it always tarbnsfers in with ease.

I opened an ISA and when a better rate camer in, I transferred over with ease.

I had an issue with My Voice, and tjis was sorted within 24 hours.

The app wouldn't allow me to manage account after ios update, and within 24 hours of my query, I received communication they were aware and working on it.

I plan on staying with YBS, as I encounter very rare probelms that are sorted quickly, and I feel my money is safe.

I do not do online banking so was able to open an ISA account at the bank. The lady explained everything to me, sorted all the paper work out even went above and beyond so I didn’t have to go back to the bank the next day.

Easy to open account online. This was followed up by YBS with a phone call. Appreciated contact with a human. Not so easy to find these days.

Excellent service, easy to navigate online system & account suited my needs.