youcompare Opiniões 

My husband & I, found the person we had contacted for the information & decision to change the electricity supplier was extremely cordial & patient with our questions.

Person was judgemental, pushy and aggressive,

We are happy that we got a 1% increase in our pay early discount.

The service was good. Was followed up and the sales person was very flexible with my time.

The consultant was very hard to understand, she spoke with a strong accept. I cannot rate the experience because I have not yet received any confirmation from AGL

It took 27 mins to go through the process but the person on the other end was friendly and professional

it doesn't ever hurt to compare and this time it was an excellent outcome

Very helpful. So far so good.

very helpful agent (Joshua) that help me navigate all the different option available

Excellant service very helpfull

Maria was hard to understand.
took a long time; 2hours+
I was not informed at any time that you are brokers, felt conned.
I wanted guidance not assistance.
Overall it came out O K.
we also got 17%on our business account from Power direct.

Electricity provider advice

Made a good effort to provide what appeared to be good balanced advice.

was all done for me made it easy

5/2/19 I spoke to Shiela did get my questions answered after a lot of beg your pardons for it was very difficult to understand, and such speed talking.
See how we go with his new provider.

Excellent service quick and kept up to their word

Chase from youcompare gave me a great deal on electricity and gas so I didn’t have to do the shopping around myself. She also compared it with another electricity/gas company I was looking to go with and gave me the detailed information I needed to make a decision. The only thing that wasn’t 100% is that there was a charge I didn’t understand and it took a long time to sort out what it meant. Other than that, it was easy.

I ONLY RANG FOR A COMPARISON BUT ALL MY INFORMATION WAS PASSED ONTO AGL AND THEY HAVE OPENED AN ACCOUNT AND ORGANISED CLOSING MY CURRENT ACCOUNT. THIS IS TOTALLY UNACCEPTABLE. PLEASE DETAIL FROM YOUR SYSTEM ALL MY DETAILS.

I SAID OVER AND OVER THAT I ONLY LOOKING FOR A COMPARISON.

The lady to whom I spoke could not have been more helpful. She went out of her way to assist me and I ended up with a big discount on my quarterly power bill. My input was answering a few simple questions. Terrific service, thank you.

Prompt service and follow up. It's a wait and see if they have provided the best result for my situation.