youcompare Opiniões 

482
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

2 years ago I was a customer of a electricity company who had offered 42 percent discount on usage. Unfortunately at the end of 12 months the discount reduced to 30 percent and the charges increased.... Ver mais

Classificada 5 em 5 estrelas

SPOKEN WITH JEANE. POLITE AND VERY PROFESSIONAL LADY.UNDERSTANDABLE WITH MY PROBS WITH ENERGY AUSTRALIA IN THE PAST. HER EXPLANATION WAS FULL AND "EXHAUSTED". YOU COULD BEE LUCKY TO HAVE EMPLOYEES... Ver mais

Classificada 5 em 5 estrelas

I have seen the ads for Compare the Market on TV but wasn't sure of what it meant until my electricity bill kept going up n up with every new gadget we had to get for which we had no choice so I went... Ver mais

Classificada 5 em 5 estrelas

Harold was amazing, polite, professional and very helpful. Thanks to him and youcompare and his research we have switched and will now be saving up to 40% on our usage rates. Harold was very patient... Ver mais

Informações sobre a empresa

  1. Operadora de telecomunicações
  2. Empresa de serviços públicos de habitação

Informação fornecida por diversas fontes externas

At youcompare, we compare rates and plans on electricity & gas, broadband, mobile phones and pay TV. Since 2005, we have been crafting & refining our comparison tools to ensure that we can find the best deal possible for you. Plus, our services come at no cost to you.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

482 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(482)

0 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Extremely dissatisfied

Extremely dissatisfied. I was advised by you compare that the gas would be connected today the 12 February however i have since been advised by Origin that the connection date is 15 February. Note that the gas has been disconnected as the property has been vacant since November. Therefore no hot water.

12 de fevereiro de 2019
Opinião espontânea
logótipo da youcompare

Resposta da youcompare

Hi Belinda,

Thank you for taking the time to leave a review.

We are extremely sorry for the negative experience you had while using our services.

Please email us at feedback@youcompare.com.au if you wish to provide further feedback and we will review this matter ASAP.

Kind Regards,

Josh

Classificada 1 em 5 estrelas

I was promised that electricity would…

I was promised that electricity would be connected to my place on a Friday and it's Monday today but still no electricity as the my place. No curtsey call or compensation given

10 de fevereiro de 2019
Opinião espontânea
logótipo da youcompare

Resposta da youcompare

Hi Aakansha,

Thank you for taking the time to leave a review.

We apologise for the negative experience you had while using our services.

Please email us at feedback@youcompare.com.au if you wish to provide further feedback and we will investigate this matter urgently.

Kind Regards,

Josh

Classificada 1 em 5 estrelas

Careful in entering your personal…

Careful in entering your personal information because 2 seconds later you get a call from an annoying salesperson throwing "what you need" down your throat instead of allowing you to browse options on your own and making contact with them when you are ready. Plus they walk you through what's on your computer screen in front of you as though you are illiterate

10 de fevereiro de 2019
Opinião espontânea
logótipo da youcompare

Resposta da youcompare

Hi Scott,

Thank you for taking the time to leave a review.

We apologise for the negative experience you had while using our services.

Please email us at feedback@youcompare.com.au if you wish to provide further feedback.

Kind Regards,

Josh

Classificada 3 em 5 estrelas

The service provider was friendly &…

The service provider was friendly & helpful but the accent of said person was very difficult to understand & I had to frequently ask for a repeat explanation which is annoying & embarrassing. Given that this is such an important decision to be made clarity of explanation is crucial to outcome. The whole process was rushed & not fully or clearly articulated as to change over process. This required a follow-up phone call from me which was carefully explained. I am yet to know if the process lives up to its reported
Success! Thank you!

9 de fevereiro de 2019
Opinião espontânea
logótipo da youcompare

Resposta da youcompare

Hi Yvonne,

Thank you for taking the time to leave a review.

We apologise for the negative experience you had using our services, and we will pass on this feedback to our team.

If there is anything further that you wish for us to look into for you, then please email us at feedback@youcompare.com.au and we'd be happy to help.

Kind Regards,

Josh

Classificada 2 em 5 estrelas

Painfully long drawn out process for…

Painfully long drawn out process for very little benefit. Will switch to another provider that doesn't do that to its customer, at the very first opportunity I get.

9 de fevereiro de 2019
Opinião espontânea
logótipo da youcompare

Resposta da youcompare

Hi Desmond,

Thank you for taking the time to leave a review.

We apologise for the negative experience you had using our services.

Please email us at feedback@youcompare.com.au if you wish to provide further feedback.

Kind Regards,

Josh

Classificada 5 em 5 estrelas

It was extremely simple..

It was extremely simple... Straight forward and informed me of all the choices therefore it was easy to chose the package best for me. Well done

9 de fevereiro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

I will be saving at least $250

I will be saving at least $250. a year off my electricity bill. Youcompare showed me the difference changing providers can make. It is worth making the call. Thanks guys.

8 de fevereiro de 2019
Opinião espontânea
logótipo da youcompare

Resposta da youcompare

Hi Leasa,

Thank you for taking the time to leave a review.

We are extremely happy to have been able to help you out with finding a better electricity plan.

We've noted your 1-star review for us, so if there is anything further that you were not entirely happy with or you wish to leave more feedback, then please email us at feedback@youcompare.com.au.

Kind Regards,

Josh

Classificada 1 em 5 estrelas

NO COMPASSION/DEFAULT CREDIT REPORTING

This company has NO COMPASSION at all when families are struggling & still paying what they can ($50+ a week).
Please avoid this overpriced heartless company, if you want to keep a good credit rating.....
They default you before your next bill is even due!!!!!!

Why can I not add a photo on here? Wanted to post the appalling letter I received.

7 de fevereiro de 2019
Opinião espontânea
logótipo da youcompare

Resposta da youcompare

Hi Jenna,

I am extremely sorry for your negative experience using our service.

Can you please email us at feedback@youcompare.com.au with the issue that you had and we can look into this immediately.

Kind Regards,

Josh

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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