Although my wife and myself were not direct clients of Your Move (Sheerness branch) Avril and Fiona went out of there way to support us through a very long and difficult house purchase. If not for the... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We recently purchased a bungalow which was advertised at Your Move in Wigton. We can’t recommend them enough. From start to finish they were very friendly, helpful and professional, Jess who dealt wi... Ver mais
We were told our landlord was selling the property we were staying in, and it was a worrying moment. From that point on, Your Move Glenrothes were incredible. They helped us find a new home quickly, e... Ver mais
Your Move, Darlington (Lettings) The process of moving in was mostly okay, apart from being given the wrong information about the electric. Then when I was sent a picture of the metre, it was my ne... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Your Move is a multi-award winning estate and letting agency with a nationwide network of connected branches, offering expert property services across England, Scotland and Wales. Whether you're buying, selling, renting or letting, our local property professionals are here to guide you every step of the way. We put our customers first in everything we do. From initial valuation to final completion, Your Move is committed to delivering exceptional service, honest advice, and tailored support. We pride ourselves on our clear communication and personal approach, because we know that no two moves are the same. With decades of experience and local market knowledge, our team takes the time to understand your needs and ambitions, ensuring a smooth and stress-free journey. "All under one roof" - we also offer access to trusted partners for mortgage advice, insurance, surveying and conveyancing, making Your Move a truly comprehensive property solution.
Informações de contacto
Head Office - Newcastle House, Albany Court, Newcastle Business Park, NE4 7YB, Newcastle upon Tyne, Reino Unido
- enquiries@your-move.co.uk
- www.your-move.co.uk
4,4
Excelente
11 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Extremely happy with Your Move…
Extremely happy with Your Move throughout the process. We were pleasantly surprised with the number of viewings and how quickly they came after the house went on the market. We received an offer within a week of the house going up for sale. The staff have been very professional, courteous and have kept us up to date throughout the process. I have no hesitation in recommending them.
19 de junho de 2026
Resposta da Your Move
Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you were extremely happy with the service you received and that your property attracted strong interest so quickly, resulting in an offer within the first week.
Our team takes great pride in providing a professional, courteous service and keeping our clients informed throughout every stage of the process, so it’s fantastic to know this made a positive difference to your experience.
Thank you for choosing Your Move. We wish you all the very best for the future and are always here if you need any assistance.
Excellent experience with Your Move Whitton
We had an excellent experience with Your Move Whitton. Alan and Anish were incredibly helpful, professional, and supportive throughout the entire process. They guided us through every step, always keeping us informed and making what could have been a stressful experience much easier.
Their communication was excellent, and they were always available to answer questions and provide advice whenever needed. We truly appreciated their dedication, patience, and commitment to helping us achieve a successful outcome.
We would highly recommend Alan, Anish, and the team at Your Move Whitton to anyone looking for a reliable and trustworthy estate agent.
Thank you for all your help!
28 de maio de 2026
Opinião espontânea
Resposta da Your Move
Hi Sousan/Majid, Thank you for the review, was a pleasure to help you, I can see you have already started refurbishing the house when passing by last week. All the best for the future. Regards Alan, Anish & team.
The agent we saw Lee was really helpful…
The agent we saw Lee was really helpful and knowledgable
3 de junho de 2026
Resposta da Your Move
Thank you for taking the time to leave us a review, we really appreciate your kind words.
Great service by the Leven Team
Great service by the Leven Team, always kept in the loop and very well informed
12 de junho de 2026
Resposta da Your Move
We are so happy to hear you had a great experience with us. We appreciate your kind words!
Regards,
Your Move
You move Walkden are by far the best…
You move Walkden are by far the best estate agents out there. I couldn't go ahead with the sale of the property because I was tied to another estate agents, not a single charge no fuss, they are trustworthy give honest reviews and explain everything. If the house doesn't sell with the estate agents I'm contracted to I will come back. Lisa at Walkden is professional kind and truthful.
18 de junho de 2026
Opinião espontânea
Resposta da Your Move
We are so pleased to hear about your positive experience with us. It's wonderful to know our team provided excellent service and honest advice. We truly appreciate your kind words and look forward to assisting you in the future.
Regards,
Your Move
This feedback is for Samantha from your…
This feedback is for Samantha from your Margate branch which I cannot find listed below.
Sam:
Has excellent local knowledge.
Understood our individual situation.
Is super friendly.
Gave us the time we needed to discuss everything we needed.
Gave us a brilliant service.
Give her a pay rise!
17 de junho de 2026
Opinião espontânea
Resposta da Your Move
We are so happy to hear about your excellent experience! We truly appreciate you taking the time to share such wonderful feedback regarding the brilliant service you received.
Regards,
Your Move
The price of my property was reduced…
The price of my property was reduced by Paul because I was told that this would pull in buyers. Once ‘hooked’ they are then encouraged to bid against each other. He was extremely confident that my property would achieve a higher final price.
I was very dubious as I only had 3 viewings and the price achieved was disappointing. I feel very let down and they charge 1.5% fees which they definitely did not deserve.
12 de junho de 2026
Resposta da Your Move
Thank you for taking the time to leave a review.
I am naturally disappointed to read that you feel let down by your experience, particularly as I know how important this move is to you. It would have been nice to have had the opportunity to discuss your concerns directly so that we could better understand your perspective and hopefully address them.
As discussed throughout the marketing process, your property had previously been marketed with another agent for a considerable period of time without generating any meaningful interest or securing a buyer. Our recommendation was therefore to reposition the property in order to attract fresh interest and maximise the number of prospective purchasers viewing the property.
You are correct that I explained the principle of pricing competitively from the outset. This is a strategy I have successfully used for many years and one that is designed to bring the market to the property, rather than chasing the market down through a series of future price reductions.
Whilst this approach often generates multiple offers and, in most cases (including your property), sales ABOVE the asking price, no estate agent can ever guarantee a final sale price. Ultimately, the value of any property is determined by what the market is prepared to pay at a given point in time.
Whilst there were only three viewings, one of those viewings resulted in an offer which was subsequently accepted. Throughout the process, all advice was provided based on our experience and knowledge of the local market, but every decision regarding pricing and the acceptance of offers remained entirely yours.
In relation to our fee, this was fully discussed and agreed prior to instruction. We have remained committed throughout the transaction and continue to work hard on your behalf to progress the sale.
Whilst I appreciate that the agreed sale price may not have met your expectations, it is important to note that the sale has only recently been agreed and remains subject to contract. Our focus is now on working closely with all parties involved to ensure the transaction progresses smoothly and reaches a successful exchange and completion.
Thank you for your feedback and for giving us the opportunity to market your property. We remain fully committed to supporting you throughout the remainder of the transaction and wish you every success with your onward plans.
Selling dads house
My dad had to go in a care home and YOUR MOVE Dudley branch , sold his house and made everything easy for me , they got a quick sale and a good price , thank you too the whole team especially JAKE DREW WHO SORTED EVERYTHING OUT FOR ME , would highly recommend this estate agents
17 de junho de 2026
Opinião espontânea
Resposta da Your Move
Hi Julie
Thank you for taking a few minutes to leave us such a nice review. Jake works extremely hard, so it's always nice to get such positive feedback.
Regards
Tony Thornton
Your Move Estate Agents, Dudley.
We had been looking for quite a while
We had been looking for quite a while. Never quite found the right forever home, so our home was not on the market, when I found this one. I knew immediately , it could be the one for us. It ticked all the boxes. All I had to do was get mine on the market and sold. Matt at Your move, talked sence without pushing. His advice was sound. My house sold quickly and at the asking price. We discussed our offer, and the best way to go. Matt put the offer in and it was accepted within the day. We are now moving forward, to surveys .
3 de junho de 2026
Resposta da Your Move
We are so pleased to hear about your positive experience finding your new home. It's wonderful that our advice helped you navigate the process smoothly, from selling your previous home to securing your new one. We wish you all the best with the surveys!
Regards,
Your Move
Enquired, Viewed, Reviewed & Moved..
Excellent service. The Agent went the extra mile to help me with my first Private Tenancy. Kept up to date and informed all the way through the process.
Enquired, Viewed, Reviewed and Moved.
Recommended for service and delivery.
1 de junho de 2026
Opinião espontânea
Resposta da Your Move
Thank you for your lovely review. I wish you all the best in your new home. Kind Regards - David
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, would 100 percent recommend to a friend.
15 de junho de 2026
Resposta da Your Move
We are so glad you had a positive experience with our team. We appreciate your recommendation!
Regards,
Your Move
Absolutely brilliant service
Absolutely brilliant service from this agency
Communication is very good, no delays.
Staff are very friendly and respectful
Sadie has been extremely professional and helpful
I cannot thank her enough for the support, prompt response and flexibility.
Definitely had a great experience with this agency
12 de junho de 2026
Resposta da Your Move
We're delighted to hear you had such a great experience with our team. Your kind words about our service are truly appreciated.
Regards,
Your Move
Excellent service
Excellent service, fantastic knowledgeable staff
22 de fevereiro de 2026
Opinião espontânea
Resposta da Your Move
Hi Michael,
Thank you for the great review!
YMDumfries 🙂
Selling made easy
Being elderly and myself and my husband having to move for medical reasons we felt it would be a daunting experience. We didn’t need to worry. From start to finish we were talked through everything and kept up to date. Paul was very informative and came to us a few times as we were unable to visit office, also Angela kept us updated by phone. Smooth from start to finish. Thank you
4 de junho de 2026
Resposta da Your Move
We're so glad we could make your move a smooth experience . We appreciate your kind words about our team's support and communication. Thank you for sharing your positive feedback.
Regards,
Your Move
Use them - they’re first rate
I’m blown away by all staff I’ve dealt with at YourMove Belper during my house sale - friendly, helpful, great communication, and the photographs and brochure were first rate. I can’t recommend them highly enough. We sold our house in the first month too!
1 de junho de 2026
Resposta da Your Move
We are so pleased to hear about your excellent experience with our team during your house sale. We truly appreciate your kind words and recommendation. Thank you for sharing your positive feedback!
Regards,
Your Move
Great service from start to finish
Great service from start to finish. All the staff very very helpful.
12 de junho de 2026
Opinião espontânea
Resposta da Your Move
Hi Ricky,
Thank you for the lovely 5 star review!
YMDumfries 🙂
The staff are so knowledgeable and…
The staff are so knowledgeable and really know what they are doing. Always friendly and try their hardest to get the right result!!
6 de março de 2026
Opinião espontânea
Resposta da Your Move
Hi Fraser,
Thank you for the lovely 5 star review!
YMDumfries 🙂
The girls were brilant couldn't do…
The girls were brillant couldn't do enough to help with anything I needed help with! Chris the manager was outstanding to would highly recommend brillant from start to finish thanks again for the help and smooth sale
27 de maio de 2026
Opinião espontânea
Resposta da Your Move
Hi Gail,
Thank you taking the time to leave a lovely review. It has been a pleasure assisting you with your house sale and wish you all the best in your new home!
YMDumfries 🙂
Great experience
Great experience, sold house within 4 days. Proactive and good communication.
27 de junho de 2025
Opinião espontânea
Resposta da Your Move
Hi there,
Thank you for leaving the 5 star review. It has been a pleasure working with you!
YMDumfries 🙂
Top team many thanks
Help me my mortgage advice and then buy my house, great team and easy to deal with.
12 de junho de 2026
Opinião espontânea
Resposta da Your Move
Hi Campbell,
Thank you for taking the time to leave the 5 star review. It has been a pleasure assisting you.
YMDumfries 🙂
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.