Found the customer service agent to be approachable, friendly and no hard sell . Explained everything clearly and concisely. No problems whatsoever and had full confidence in the process
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Leia as opiniões dos outros
Out of principle I choose not to gamble, except on very rare occasions (such as a family World Cup, sweepstake, costing £1). When I mentioned this to their representative I was pleasantly surprised b... Ver mais
A empresa respondeu
A polite response on the phone and straight forward information given in an efficient manner. I didn’t feel pressurised at all and really there was nothing to lose. I have been offered a further 10 f... Ver mais
A empresa respondeu
Very personable young man phoned with an opportunity to have 10 free Lotto lines in return for a review. So here it is. No hard sell - seems too good an opportunity to miss taking a chance on the Nati... Ver mais
A empresa respondeu
Informações sobre a empresa
Informações de contacto
Long Acre Barn, Pury Hill Business Park, Near Alderton, , NN12 7LS, Towcester , Reino Unido
- +44 (0)20 3695 6222
- info@yourlottoservice.co.uk
- www.yourlottoservice.co.uk
4,4
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Telephone call from national lottery
I had a telephone call from someone on behalf of the national lottery. I was offered ten free lines which I gladly excepted. I was then told he could do more for me - I could pay for extra lines at a very reduced cost. I told him I did not wish to go ahead with that on account of cost, but he tried to convince me to go ahead. He was a bit pushy but when I told him I could not afford it, he did accept it and wished me good luck.
14 de maio de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Polite and no pressure
Out of principle I choose not to gamble, except on very rare occasions (such as a family World Cup, sweepstake, costing £1). When I mentioned this to their representative I was pleasantly surprised by how politely they accepted my position, putting no pressure on me, nor asking for any bank details, etc. I was offered 10 free lines, which I accepted, and then a further 10 later on.
My one bit of sceptism is if one of my lines win, how can I be sure then that they don't ask me for details and this all proves to be a scam. But so far, everything looks OK.
7 de julho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
It was a nice surprise to be offered…
It was a nice surprise to be offered out of the blue a gift of 10 free lines. I just want to say thank you for the chance to become a millionare and then retire.
6 de julho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Paid £54 a month was given 10 numbers…
Paid £54 a month was given 10 numbers for euromillions and 130 numbers for lottery won 38 times from £1.00 to £50 and tell you what amount I got for £50.00 I was. given 10pif I was to do this sort of robbery I would expect 4 years jail sentence for theft and fraud stay away from the robbing parasites I can't believe I've let them take my money I'm on disabilities and they have target people who are venerable I am seeing legal advice for the cheek to give me 10p when I won £50.00 and 6p for £30.00 don't buy anything from this company
3 de julho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
We sincerely apologise for any upset that has been caused.
We would like to be able to contact you directly to discuss this matter however you have not provided enough further information in order for us to do so.
Please contact us directly as info@yourlottoservice.co.uk.
Kind Regards,
Your YLS Team
Very polite on the phone and helpful .
Very polite on the phone and helpful .
11 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Staff member was polite and friendly
Staff member was polite and friendly. Explained the free .ones and forwarded the in a timely fashion.
2 de julho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The person on the phone was very polite…
The person on the phone was very polite everything was easy to understand
2 de abril de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The lady explained everything i needed…
The lady explained everything i needed to do and was very pleasant
2 de julho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Can't fault the experience of being…
Can't fault the experience of being called by Yourlottoservice. The caller explained everything clearly and succinctly and at no time was I put under pressure to accept the free offer without incurring any additional costs or future requirements.
Breath of fresh air.
29 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The person was polite
The person was polite. Gave clear information and did not speak too quickly which can be a problem when you’re elderly. I understood the offer
30 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
I have had nothing but great experience…
I have had nothing but great experience with the lottery service, I find them extremely helpful.
30 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Lottery
I was contacted by phone by a very polite and efficient young man. He fully explained everything to me and offered me some free lines which I gladly accepted. A good experience.
29 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The person who contacted me was polite…
The person who contacted me was polite and friendly and put me at my ease
10 de fevereiro de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
I was recently contacted by a gentleman…
I was recently contacted by a gentleman offering me free lottery lines, at first I was sceptical, very few things are free today, I accepted them with pleasure, but I would like to mention how courteous and polite his manner was, it was a pleasure talking to him, if only everyone was so helpful.
26 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
A very courteous and helpful person…
A very courteous and helpful person didn’t feel pressured in anyway. Explained the situation simply. Couldn’t fault him at all26
26 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
MISLEADING
MISLEADING. They talk about National Lottery lines. They are talking about A national lottery, not THE national lottery. I think that makes them, basically, a SCAM in my opinion. There's no mention of the odds of you winning. Sadly I'm out of date with gambling legislation so have no idea if they should provide this, but the Nationl Lottery does, at least with all their cards and games
26 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Dear P Jones,
We apologise for any misunderstanding regarding our offers.
We do not claim to be The National Lottery, nor do we present ourselves as affiliated with it. Your Lotto Service UK LTD operates independent lottery syndicates that enter lines into the UK Lotto and EuroMillions draws. Our wording refers to “national lottery lines” only in the sense that these are lines entered into the official National Lottery games, not that we are the National Lottery itself.
Because our syndicates participate in the national lottery draws the odds of winning are the same as if you were to play individually. We offer more chances to win for a lower cost.
Kind regards
Your Lotto Service Team
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