It was a surprise to get the free lottery numbers. It happened as a customer service thank you. The lady who I spoke to at the lottery service was very helpful and explained how this would work. She e... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Found the customer service agent to be approachable, friendly and no hard sell . Explained everything clearly and concisely. No problems whatsoever and had full confidence in the process
A empresa respondeu
It was a suprise to be notified we had a chance to win on the national lottery. The person I spoke to was very polite and explained every thing to me we did not win on the lottery but you cant be luc... Ver mais
A empresa respondeu
Found the customer service agent to be approachable, friendly and no hard sell . Explained everything clearly and concisely. No problems whatsoever and had full confidence in the process
A empresa respondeu
Informações sobre a empresa
Informações de contacto
Long Acre Barn, Pury Hill Business Park, Near Alderton, , NN12 7LS, Towcester , Reino Unido
- +44 (0)20 3695 6222
- info@yourlottoservice.co.uk
- www.yourlottoservice.co.uk
Informação importante
4,4
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The lady explained everything i needed…
The lady explained everything i needed to do and was very pleasant
2 de julho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Can't fault the experience of being…
Can't fault the experience of being called by Yourlottoservice. The caller explained everything clearly and succinctly and at no time was I put under pressure to accept the free offer without incurring any additional costs or future requirements.
Breath of fresh air.
29 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The person was polite
The person was polite. Gave clear information and did not speak too quickly which can be a problem when you’re elderly. I understood the offer
30 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
I have had nothing but great experience…
I have had nothing but great experience with the lottery service, I find them extremely helpful.
30 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Lottery
I was contacted by phone by a very polite and efficient young man. He fully explained everything to me and offered me some free lines which I gladly accepted. A good experience.
29 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The person who contacted me was polite…
The person who contacted me was polite and friendly and put me at my ease
10 de fevereiro de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
I was recently contacted by a gentleman…
I was recently contacted by a gentleman offering me free lottery lines, at first I was sceptical, very few things are free today, I accepted them with pleasure, but I would like to mention how courteous and polite his manner was, it was a pleasure talking to him, if only everyone was so helpful.
26 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
A very courteous and helpful person…
A very courteous and helpful person didn’t feel pressured in anyway. Explained the situation simply. Couldn’t fault him at all26
26 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
MISLEADING
MISLEADING. They talk about National Lottery lines. They are talking about A national lottery, not THE national lottery. I think that makes them, basically, a SCAM in my opinion. There's no mention of the odds of you winning. Sadly I'm out of date with gambling legislation so have no idea if they should provide this, but the Nationl Lottery does, at least with all their cards and games
26 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Dear P Jones,
We apologise for any misunderstanding regarding our offers.
We do not claim to be The National Lottery, nor do we present ourselves as affiliated with it. Your Lotto Service UK LTD operates independent lottery syndicates that enter lines into the UK Lotto and EuroMillions draws. Our wording refers to “national lottery lines” only in the sense that these are lines entered into the official National Lottery games, not that we are the National Lottery itself.
Because our syndicates participate in the national lottery draws the odds of winning are the same as if you were to play individually. We offer more chances to win for a lower cost.
Kind regards
Your Lotto Service Team
Although staff are polite
Although staff are polite, but this is a ploy to allow you to sign a DD for £54 a month for a promise for many lucky dip ticket. They cold call you and use their sales charm to dupe you into signing up the DD with out sending you information to cool off and then you are tied into giving over £54 each month for 3 months until you can cancel. It’s false selling and you are tied into giving.
26 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Dear Vargini,
We apologise for any misunderstanding regarding our registration process.
When customers call, they receive ten free lottery lines in a 50-player syndicate at no cost and with no obligation, as advertised. Any winnings over £2 per person are paid in full to the winners. To verify the legal minimum age of 18 and provide draw information, we collect basic personal details such as name, address and date of birth. No bank details are requested. Customers receive confirmation of their free lines by post or email within three working days, ahead of the relevant draw. Unless they win, they will not receive any further contact and incur no costs.
During the registration call, customers may also be offered the opportunity to join paid lottery syndicates. These professional syndicates are based on UK lotteries and allow participation in over 1,000 lines per month on a subscription basis. Lottery tickets are purchased through a UK lottery operator. If a customer chooses to join, payment details are required. The initial subscription period is three months, after which customers can cancel by giving notice at least 14 days before the next play period. Full details of the purchase, including the 14-day cooling-off period, are provided by post.
Kind regards
Your Lotto Service Team
Very clear and professional
24 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
A polite response on the phone and…
A polite response on the phone and straight forward information given in an efficient manner. I didn’t feel pressurised at all and really there was nothing to lose. I have been offered a further 10 free lines for next weeks draw and although I won’t hold my breath for a win you’ve definitely got to be in it to win it! Somebody has to!
A good contact without being stressful or intimidating. A good job done 🙂
24 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Great information and support from the…
Great information and support from the team.
24 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Recommended Lottery Service
Friendly person on the phone, who explained how the lottery service works in a clear & professional manner. I would recommend the lotto service to anyone who plays the lottery.
23 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
I was contacted today by Mark
I was contacted today by Mark, from UK Lotto Customer Services, he was very polite, personable, spoke clearly and had an excellent customer service experience. Wouldn’t hesitate to recommend UK Lottery Services.
23 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Where do these companies get their lists…
Where do these companies get their mailing lists.
I have just received a letter in the name of my late wife..... And she never had any account dealings with them, even though the letter quoted a supposed account number.
Need I say more!
EDIT:
FHS, I quoted your CustomerID and Personal Voucher Number. That should be plenty of identification.
I DO NOT WANT TO DISCUSS ANYTHING WITH YOU - you have sent unsolicited communication, and have your information.
23 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
We sincerely apologise for any upset that has been caused.
We would like to be able to contact you directly to discuss this matter however you have not provided enough further information in order for us to do so.
Please contact us directly as info@yourlottoservice.co.uk.
Kind Regards,
Your YLS Team
Registering Free Lotto Numbers
As friend's carer, I contacted Yourlottoservice, about some free lotto numbers. The staff member taking my call was extremely helpful, patient and friendly. He made the process of registering etc, very easy, and I couldn't have asked for a better experience.
23 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very friendly boy on the telephone
Very friendly boy on the telephone. Informed me about joining syndicate for extra chances to win. Also gave me 10 free entries.
22 de junho de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
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