It was a surprise to get the free lottery numbers. It happened as a customer service thank you. The lady who I spoke to at the lottery service was very helpful and explained how this would work. She e... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Found the customer service agent to be approachable, friendly and no hard sell . Explained everything clearly and concisely. No problems whatsoever and had full confidence in the process
A empresa respondeu
It was a suprise to be notified we had a chance to win on the national lottery. The person I spoke to was very polite and explained every thing to me we did not win on the lottery but you cant be luc... Ver mais
A empresa respondeu
Found the customer service agent to be approachable, friendly and no hard sell . Explained everything clearly and concisely. No problems whatsoever and had full confidence in the process
A empresa respondeu
Informações sobre a empresa
Informações de contacto
Long Acre Barn, Pury Hill Business Park, Near Alderton, , NN12 7LS, Towcester , Reino Unido
- +44 (0)20 3695 6222
- info@yourlottoservice.co.uk
- www.yourlottoservice.co.uk
Informação importante
4,4
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I received a phone call from Georgia…
I received a phone call from Georgia (your lottery service uk)today asking if I wanted to receive "free lottery tickets". She spoke very, very fast and although I asked her several times to explain more clearly what the offer was she didn't really do this. I asked why would they give away free lottery tickets and she said it was an offer they were currently running for specially selected people. That should have been a red flag! But no! I felt under a huge amount of pressure to agree to her offer. I gave her my sort code and account number (I know - stupid). She said that they would send me papers to sign in the post and I thought I would be able to ignore the agreement when it arrived. I mean, what can they do if they don't have my signature? Now I find out that they can initiate a direct debit just with the details I have given Georgia and it doesn't need my signature! At no point did I verbally agree to anything.
I've rung my bank and they have advised me what I must do.
13 de abril de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Dear Lisa Waterfield,
We sincerely apologise for any misunderstanding when registering with us.
We have contacted you directly to resolve this matter.
Kind Regards,
Your Lotto Service Team
Its a scam
Its a scam. They sent me a letter thanking me for my loyalty. I've never heard of them, and never played any lottery ever in my life.
10 de abril de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Given my free lines but unfortunately no win
Given my free lines but unfortunately didn’t win anything.
I was asked if I wanted to sign up to a syndicate but I declined.
No pressure was put on me to sign up as I explained I preferred to buy my own.
The gentleman who rang me was very pleasant.
7 de abril de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Easy to talk to and set up friendly…
Easy to talk to and set up friendly and polite
2 de fevereiro de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The staff we spoke to were friendly and…
The staff we spoke to were friendly and helpful. they explained how the process worked clearly. No complaints at all about the service-they do as they promise.
8 de abril de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
It’s a good idea that invites people to…
It’s a good idea that invites people to play
8 de abril de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Had a nice chat with sales guy and…
Had a nice chat with sales guy and although he did try to get me to subscribe he was not too pushy. I do play the lottery but not every week
8 de março de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
pleasant lady wo explained all that was…
pleasant lady wo explained all that was involved
8 de março de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Polite and helpful explained very well
8 de abril de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Lady very helpful and polite on the…
Lady very helpful and polite on the telephone and was assured the entry into the draw wasn't a scam.
8 de abril de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very helpful and very polite explained…
Very helpful and very polite explained everyone why the phone call
8 de abril de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Are the stars in your favour !
After receiving my free lotto numbers I spoke to a friendly guy at lotto services uk who was very helpful and informed me how things worked.
There was no hard sell to try and make me join just a friendly voice on the end of the phone.
10 de março de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Lotto chance life changing
Lotto experince phone call asking if l would accept any lotto tickets for free
And asking if l had previously won on lotto, giving a bit of advice and asking if l wanted to buy a few more at a reduced price with no oblugation and if l didnt l could still keep the ones l was gifted
I thanked the lotto for there kindness
And will recevie my tickets free.
1 de abril de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
This is a genuine offer of free lottery…
This is a genuine offer of free lottery entries. The lady who spoke to me on the telephone explained everything politely and in detail, answering all my questions. She offered me the opportunity to purchase some entries on a regular basis, which I did agree to, but there was no pressue to accept.
6 de março de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Friendly customer service
Very polite and the person I spoke to clearly explained the procedure. As I declined to join the weekly draws there was no pressure from them to change my mind, which was good.
5 de março de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
CHUMS - I was allocated 20 free lotto tickets…
I was allocated 20 free lotto tickets from Chums, on registering on the phone i found the customer services extremely helpful and no pressure given to join the lotto experience. Very pleasent people all round.
6 de março de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
A pleasurable experience all round.
Out of the blue, I was offered a chance to win the lottery, just for being a customer. Friendly informative staff.
A pleasure to deal with.
31 de março de 2026
Opinião espontânea
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Resposta da Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
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