I wrote a review last week and the business replied asking for details. Despite giving details they don’t reply. It is just a standard reply from them but they don’t really look into your problems. Th... Ver mais
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Leia as opiniões dos outros
I subscribed yesterday. Money deducted immediately but after 24 hrs still cant watch anything. If I click on any show or movie it says "you have to subscribe". But in settings it shows subscribed. I h... Ver mais
A empresa respondeu
What the F is wrong with this company? Taking money out of my account without permission, when I told them last time I will confirm myself when they can take payments. Offered me a deal of £10... Ver mais
Since June 25, I've contacted YuppTV by email and WhatsApp almost daily with no resolution. I pay for an annual subscription, but the service doesn't work. Every day I'm asked for the same details and... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
YuppTV is an over-the-top (OTT) content provider for South Asian Content, as live TV, Catch-up TV, and Unlimited Movies all over the globe.
Informações de contacto
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I paid for subscription and I am not…
I paid for subscription and I am not able to watch YupTV. Trying to contact customer service but they won’t able to answer.

Resposta da Yupptv
Absolutely disappointed and Worst Experience Ever – Avoid at All Costs…
Absolutely disappointed and frustrated with this company. Every single day I had to message their customer service just to get basic info about the show my family wanted to attend. The support team is hopeless — slow, unhelpful, and completely disorganised.
It turned something that was supposed to be enjoyable into a stressful nightmare.
DO NOT BUY ANYTHING from this company.
They waste your time, test your patience, and make you regret your decision.
You’ve been warned!

Resposta da Yupptv
Don’t share your mobile number
Very rigid subscription plans.
Their sales rep will call and harass every-time you log in and check out their subscription plans.

Resposta da Yupptv
I doesn't want to give one star
I doesn't want to give one star, but unfortunately cant submit. This is the worst.
1. They said that we can watch plenty of channels, but except the channels coming in specific apps, others are all awful and you don't even go to that side. Instead if you take a subscription for those apps directly , you can save much much better. The worst part is they are getting more money to transmit the free waste channels and they wont cancel it.
2. You will get ads in between even though you paid for a subscription. At least Netflix or prime video is saying to you upfront about the ads if you purchase it for less subscription. But these guys, will charge you more and play 30 - 60 seconds of ad in between and never share anything about it earlier unless until you asked.

Resposta da Yupptv
avoid this company.they advertised to…
avoid this company.they advertised to get subscription once payed the fees there are no such telecast available.worst than scamers!

Resposta da Yupptv
One of the Worst Experiences
One of the Worst Experiences – Avoid This Company
I had a terrible experience with this company. I made it clear that I did not want to renew my subscription, yet they went ahead and charged my account anyway. I had to spend extra time chasing them to get a refund, and it took 10 days before the money was finally returned. This is completely unacceptable and shows a serious lack of professionalism and customer respect. I don’t trust them and strongly recommend others to stay away.

Resposta da Yupptv
Bad interface with wrong show titles and contents
Yupp TV interface has too many contents not from subscription and it is impossible to navigate to only purchased contents
All the TV shows , both Live and “Catchup” are labeled wrongly and shows different time and contents

Resposta da Yupptv
Based on my experience I’m posting this…
Based on my experience I’m posting this review. Pls don’t trust and waste your money Yupp TV it’s completely fake and waste of money. Their customer service is very horrible and rude as well. Till they get money they will beg you after that they won’t keep trust and commitment. Again don’t WASTE your money whatever they are provided you can get the same in YouTube

Resposta da Yupptv
This is scam
This is scam . Once you purchase app for tv they tell it just work for mobile! Do not trust them. On top of that they make auto renewal automatic.

Resposta da Yupptv
Cheating!Scam!rude!money scam
Cheating! Scam!money laundry!rude
Please keep in mind during the subscription because I only subscribe for the month for the trail and the channel is not streaming good and no proper clarity .so,I am stop watching from day 1 but suddenly they have taken money once again for 2nd time .Then I have reach out to them via WhatsApp and inform them that I didn’t subscribe for auto renewal .pls refund my money but they are very rude and they said once money detect they don’t have refund policy . So ,please aware of this cheating and don’t go for them .very rude and doing scam by auto renewal without our knowledge.
Please be aware !please be aware !
Scam !scam !rude!rude!

Resposta da Yupptv
Constant lag on yupptv…
Constant buffering and lag on yupptv streaming platform. Unable to watch content in peace. I have been experiencing this issue after yuppty forced an update to their app in Feb 2025. Ever since then, its been getting worse. I am so fed up as there is pathetic to zero customer service. Asking me to send screenshot on watsapp and giving silly replies not at all targetted to solving this issue. I asked for a refund last Wednesday and no one has got back to me. Why should customer be responsible for a service from yupptv that does not live up to its basic expectation????

Resposta da Yupptv
Charging credit even with the sub…
Charging credit even with the sub cancelled.

Resposta da Yupptv
is extremely poor
is extremely poor. The service is slow, with constant buffering and lag, making it frustrating to watch any content.
When I raised a complaint with YuppTV customer service via WhatsApp, their response was completely unacceptable. They stated that they are not responsible for channel issues if they are down on their end and admitted that the streaming quality is bad but claimed they “can’t do much about it.”
To make matters worse, when I requested a full refund due to the poor service, I was told that refunds are not an option once the subscription is activated. This is completely unfair—why should customers pay for a service that doesn’t work properly?
YuppTV needs to take responsibility for its streaming issues and provide fair resolutions for its customers. Right now, their service and support are highly disappointing. I would not recommend YuppTV to anyone looking for a reliable streaming platform.

Resposta da Yupptv
One of the worst customer service
One of the worst customer service. Blaming the customer for their fault. Non-availability of programmes for which the subscription paid for. No proper channels are available. Worst service

Resposta da Yupptv
Yupptv has the worst customer service
Yupptv has the worst customer service. They don't talk on phone to provide service. Instead they just chat via wattsapp and it seems they have AI set up to send automated service. I asked them to call and support with the issue we have. They advise us to record what we can see and send via wattsapp. What am I supposed to record if we are getting a blank screen. I asked for disconnection and refund and they can't even help us with that. I will now submit this review and receive an AI automated response. What a service? I would have given a negative star if there was anything as such.

Resposta da Yupptv
YuppTv
I took a subscription with them, I noticed that there are not really live and this month I wanted to cancel my subscription they want me to stay connected until he answers when I can't guess when he answers, the next day I look they are closing the conversation. In the end I stay connected for 30 minutes so that he responds, so I managed to cancel my subscription, but the money that is taken for next month on 19/02/2025 could not be refunded.
So be careful to everyone who wants to take a Yupptv subscription

Resposta da Yupptv
he is very nice app
Mohammad Aseef
I have received good help, I feel that I can trust you fully. but you could run slightly cheaper price offers than this. I have been with you for many years. You have to take care of old customers with some price offers. Otherwise everything is fine.
I got help from Mohammed Aseef. He is very helpful. Thank you all.
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