Yupptv Opiniões 

After renew couldn’t watch due to activation fee ..Aseef helped to resolve the issue..Really happy and continue to be a happy customer of yupptv

When I renewed my subscription last year, I received a promotional offer of 3 months free. However, during my subscription period, Sun TV was removed from the package, and I was informed that I would need to pay extra to include Sun TV again. I specifically asked if this change would affect my current subscription, and I was assured that it would not. I agreed to pay the additional fee.

Later, I discovered that YuppTV had upgraded me to a new 12-month plan, effectively nullifying the 3 months free deal I had initially received. Despite reaching out to them through various customer support channels, I did not receive helpful assistance. Consequently, I have decided not to renew my subscription further.

I have subscribed yearly package on Apr 3 and They didn't shared AHA & SUN tv subscriptions details.
They charged again on Apr 6 from My credit card
Their customer service number is not at all working. Sent couple of emails and No use. They just open a ticket and No one is working on that. This is Ridicules
worst service I have ever experienced.

Like many other users have noted, Yupptv renewed my subscription without my authorization or notification. Tried to call the customer service number so many times but the calls get cut off immediately and they don't respond to my ticket via email. I am going to dispute the charge with my CC provider, but we shouldn't let this company go on defrauding the customers. Affected customers should get together and file a Class Action Lawsuit against this company. They used to be good with support calls and reachable, but they have gone rogue.

No customer service and not getting for the service paid for

They charged my Credit Card without my authorization. Customer care are unreachable. No one is responding on chat and email. No local customer care number and an international call to USA number just connects and disconnects hence wasting our money.

Very bad customer Service, without authorizing they are started the billing for next year and could not reach them. Like to rate them in negative

I cancelled my subscription. 25th March received an email from Yupptv to confirm that they have cancelled my subscription. April they took £139 out of my credit card without my knowledge. this is fraud.

What the F is wrong with this company?
Taking money out of my account without permission, when I told them last time I will confirm myself when they can take payments.
Offered me a deal of £109 but then took £139 without my permission.
Customer service number does not work. I will be going to my bank to get a refund of their transaction today. They can stick it up their behind - worst service I have ever experienced from a streaming company.

EDIT.
They have refunded £30 and honoured the original offer. Review updated

As usual, I am forced to leave a negative review for YuppTV to fix the issue I reported last week. When reported the issue, I received a generic response with a ticket number and a broken promise of an update within 24 hours. My subscribed Flowers TV (Malayalam) has not been working for live and catch-up services since last week, and I am missing all my favourite programmes. YuppTV seems very happy taking my money for a service that I cannot use.
I mentioned in review in the past that this is a fraudulent company and should not be trusted. Despite numerous complaints, they still can’t enhance or invest in their service, they can’t even provide content in HD. If you look at the YuppTV reviews, you can see that one person named Mohammed Aseef is consistently receiving 5 stars, which is suspicious. Beware, this is a scam company and should not be trusted. I have decided not to renew my subscription as they are only interested in viewers’ money. I will find an alternative, as I’m tired of their excuses and poor communication.

They are asking me to share my registered details. There is no option to share except twitter or Facebook. I haven't got neither of them.

Very poor, customer service, when you telephone it goes onto voice mail, they say the mail box is full so you get cut off. Another way is to contact via what's app, but no one replies back. This is ridicules!!!! How does a paying customer get in touch with Yupp tv's customer service branch? I am changing over and looking to for similar providers with better customer service now! I urge everyone else do the same… zero customer service !

If you gave your credit card details to these frauds, best thing to do is to contact your bank, cancel your card and get a new card number. I stopped using their services from last mid year after they stopped the channels which was promised when package was purchased and cancelled the subscription from their website. Guess what, there is no way to remove the card details from the website. That itself looked like fishy. But didn't bother as they are supposed to get authorization for renewal. Few days ago one asxxxxe called from this shi**y company and asked me to renew subscription. I have told him i dont want your shi**y service anymore and don't call from this company again. The next day i got email stating that my subscription is renewed and my credit card is charged without my consent. I filed a complaint with my credit card company and also going to engage law enforcement agencies against this fraud company. Don't trust the positive reviews here, it may from their own employees.

After 3 days of non reception no response from YuppTV other than just sending automated emails. Problem still persists. If this is continues I may have to discontinue the contract and engage another provider

Good support received from Mohammed Aseef

Mohammad Aseef was great help, quick and amazing service

The payment processing issues I faced were very quickly and effectively solved by my customer support agent Mohammad Aseef – very good experience!

i freely communicate with Mr.Aseef and he was arranged call from Tech. team. Immediately they response

No one answering the phone they deducted the money without confirming with me while I was away , tried by mail,I get only automated message .

Horrendous service.

I started a YuppTV subscription for a specific package on 3/1/2024. It's now 3/26, and I still haven't been able to access the package.

Calls to Yupp TV Support are hung up immediately.

Worse, I can't even cancel my subscription going forward!

I will be disputing the charges with my credit card company.

But what a disgrace YuppTV is!

Addendum
Had to block the card and raise dispute via credit card company. YUPPTV had to refund as did not stand a chance. Not even an apology from them.

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YUPPTV has disappointed me on several accounts

1. I had subscribed to
- Yupptv Marathi Hindi Gold + Sonyliv package March 2023
- this included yupp flix as well as 2 months additional for Marathi Hindi

2. My YuppTv Marathi Hindi Package is valid upto 4th May 2024 as per attachment.

3. I have previously emailed Yupptv not to renew my subscription. Yet, someone from Yupptv customer care has signed me up for another year without my permission.

4. My subscription is NON- RECURRING. Yet Yupptv has used my stored credit card details without my permission and without my authorization debited £154.99.

This is not only poor service but unprofessional and illegal too.

When it comes to renewal they keep pestering with several calls almost 2 months prior to expiry of your package. But you cant speak to anyone when you need. There isnt a customer care number to speak to anyone. Email complaint yields no response even after 3 days.

Take care...Beware.....