Yupptv Opiniões 

Addendum
Had to block the card and raise dispute via credit card company. YUPPTV had to refund as did not stand a chance. Not even an apology from them.

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YUPPTV has disappointed me on several accounts

1. I had subscribed to
- Yupptv Marathi Hindi Gold + Sonyliv package March 2023
- this included yupp flix as well as 2 months additional for Marathi Hindi

2. My YuppTv Marathi Hindi Package is valid upto 4th May 2024 as per attachment.

3. I have previously emailed Yupptv not to renew my subscription. Yet, someone from Yupptv customer care has signed me up for another year without my permission.

4. My subscription is NON- RECURRING. Yet Yupptv has used my stored credit card details without my permission and without my authorization debited £154.99.

This is not only poor service but unprofessional and illegal too.

When it comes to renewal they keep pestering with several calls almost 2 months prior to expiry of your package. But you cant speak to anyone when you need. There isnt a customer care number to speak to anyone. Email complaint yields no response even after 3 days.

Take care...Beware.....

Beware of this cheat company.

Never in my life I heard of paying for subscription and also being spammed with ads. They take money from you and advertisers to the point where the ads take over the entire show. I wrote a similar review and within 24 hours they fixed the issue for the YuppTV app. It went well for 2 days and then it was back to square 1 - Indian and Australian ads take over the shows.

Never renewing subscription ever.

Stop scamming people

Mohammed Aseef was great on assisting on my concern and request.

Beware - it’s a scam
I have been with them since 2 years. They called me in Feb to renew; a month before the actual expiry. They speak very nicely and sweetly. I paid for a year.
Once you pay for the year - there is no refund and no turning back.

3 weeks back Sony Liv didn’t work and asked me to pay 36£. It took them 4 days to sort this out.

Again this week it stopped working. Again it took 5 days to resolve.

You have no option to call and connect. You are at the mercy of them to respond on chat whenever they want and they repeatedly ask you the same questions; I told them, I watch the shows on iPad; still they keep asking me this question.

No renewals next year; your customer service is horrible. You can enjoy the subscription I paid this year; not again guys.

Plus the chat agents have the audacity to write to me in bold letters when I ask for a refund. Imagine their audacity- I am the customer who is facing problems and I am bullied because I asked for a refund.

Horrible. Will try and see if there are any customer care tribunals to deal with thugs like them.

Mohammad Aseef was very helpful to solve the issue

Mohammed aseef was great and supportive. He resolved my issue immediately.

I had problem in signing in to tv. Mohammed aseef helped me greatly. Thank you alot. Great service

It is a great pleasure discussing my problem
with Mr Mohamed Aseef and his valuable assistant
to settle my complaint. Thank you so much

The assistance from Mohammad Aasif was so prompt and easy to follow. The ossue was resolved within seconds.

good experience and nice response

It was nice talking to Mr. Mohammad Aseef in live chat for support. I hope my subscription auto renewal will be cancelled.

A blatantly fraud organisation. They have stolen money from my bank account twice just because I gave them my credit card once when I bought their useless service .No response on why they have deducted 400 dollars from my account under false pretext of renewing. . Not once but twice. lodging a police complaint. PLEASE DONT GIVE THEM YOUR CREDIT CARD DETAILS

I had some issues but they called & fixed the problems. Good service.

SCAM COMPANY - BEWARE

I paid for a full year of service thinking that it is a legit business. However , most of streams had issues and were slow now Sony LIV HAS STOPPED WORKING COMPLETELY. I am being asked to pay £36 more for subscription by Sony liv which I already paid as part of the yearly subscription.
THERE IS NO SUPPORT AVAILABLE AS PHONES AND WEBCHAT IS DISABLED . It seems that the company has just taken the money and now are disappearing.
I will be raising a credit card dispute under distance selling regulations for fraud if I don’t receive any communication or refund for a service which doesn’t work

Absolute scam. After they called my husband many times and flooded my inbox with emails, I emailed them to stop harassing us. Immediately I see a charge for $219 on my account. I am sick of being harassed by this company who is now stealing from me. These people are scammers. Never use this service.
Update: they never contacted me and have not refunded the money they stole. BEWARE

Stay away iam not going to renew and will try to cancel .
From past few days it’s not working when I tried to call them they are not answering calls
Manage to chat some one online but no real help.
The chat adviser confirmed that they have disabled the phone. I have taken the screen shot of chat as well .
If they can’t provide their service they most issue full refund.
Avoid pay bit extra and get better service from other providers.

ETV stopped working for more than 20 days and multiple emails were sent ,no response . Worst customer service . There is no ETA but we paid for one year

This is ridiculous service . I
Provided the details needed , but silence . We paid off year and they won’t even tell what is the issue , leave alone refunding

USELESS piece of worst service

ETV has been down for 2 weeks now and there is no message or fix from YuppTV, absolutely poor response and care