Yves Rocher Opiniões 

177
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great products, easy on-line ordering, competitive pricing. I have been an Yves Rocher customer for a very long time. I hope Yves Rocher's USA market exit does not prevent me from continuing to ord... Ver mais

Classificada 4 em 5 estrelas

I was not able to put my key code in so I was not able to take advantage of my birthday gift etc. As you are ceasing operations in the US, there were items I wanted to order. As a customer of more t... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Love, love Yves Rocher products! Amazing quality, nontoxic ingredients with gentle yet effective results. I have come to depend on yves rocher for all my skin care the last several years. I recentl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What a great company What a great product ! First time buying Yves Rocher. I had purchased the shampoo,conditioner & mask for colored & dull hair. Unfortunately when it products arrived the mas... Ver mais

Informações sobre a empresa

  1. Fábrica de cosméticos
  2. Fabricante de cosméticos

Escrito pela empresa

As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

177 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(177)

161 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

I was under the assumption that it…

I was under the assumption that it wasn’t so sparkling on your skin but it is. Doesn’t give much of a glow. Dissatisfaction in product.

1 de maio de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Kathy,

Thank you for your feedback. We are sorry to hear the product did not meet your expectations.

Your comments are important to us and will be shared with our team as we continue to improve our products.

Classificada 5 em 5 estrelas

This is my loveliest company in the…

This is my loveliest company in the world! I am so happy to use all things for my family! I am as member 7 years already. You are the best!

29 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Yuliia,

Thank you so much for your wonderful message and for being with us for the past 7 years. We are truly honored to be part of your family’s routine.

Your support means so much to us.

Classificada 5 em 5 estrelas

Quality

Quality, Efficiency, and Great Customer Service/Support equates to a Wonderful Experience and a Return Customer. Thank You!!!! 💕

20 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi,

Thank you so much for your wonderful feedback. We are delighted to hear you had such a positive experience and that our products and service met your expectations.

We truly appreciate your support and look forward to welcoming you again.

Classificada 5 em 5 estrelas

This product SMELLS AMAZING

This product SMELLS AMAZING. And it left my hair super shiny

22 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Pam,

Thank you for your lovely feedback. We are so happy to hear you enjoy the scent and that it leaves your hair shiny.

We truly appreciate your support.

Classificada 5 em 5 estrelas

Yves Rocher has been a dependable…

Yves Rocher has been a dependable resource for helpful, reliable and just plain fun products! Plus they always have lovely, delightful fragrances! I’ve had many many years of experiencing all the wonderful things they have for skincare, body, hair and makeup. You won’t be disappointed. And if you require customer service for any reason, they provide all the help you need!

18 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Susan,

Thank you so much for your wonderful and loyal support over the years. We are delighted to hear how much you enjoy our products and fragrances across all categories.

It truly means a lot to know you can rely on us and our customer service.

Classificada 4 em 5 estrelas

Stuff is awesome

Stuff is awesome. Shipping is quick. They stopped sending free samples though, hence the 4 stars instead of 5.

15 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Kamala,

Thank you for your feedback. We are glad you enjoy our products and fast shipping. We also appreciate your comment about samples and will share it with our team.

Classificada 5 em 5 estrelas

Order todayEasy ordering and fast delivery

Easy ordering and fast delivery

10 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Adrienne,

Thank you for your feedback. We are glad to hear your experience was easy and that your order arrived quickly.

We truly appreciate your support.

Classificada 5 em 5 estrelas

Easy site to shop

Easy site to shop. Shipping is fast and products are well packaged and the packaging itself is attractive.
I have used these products for years and have had no complaints at all with them. Highly recommend.

7 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Brenda,

Thank you for your kind words and for your loyalty over the years. We are delighted to hear you enjoy both our products and the overall shopping experience.

Your recommendation means a lot to us.

Classificada 5 em 5 estrelas

My wife has been using Yves Rocher…

My wife has been using Yves Rocher since the 90's and LOVES their products - and can't give enough stars. From make up to body, skin and hair care - all of it is just amazing - and consistent. She will always be a customer..and she always looks and smells amazing.

15 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Don,

Thank you for sharing this wonderful feedback. We are so happy to hear your wife has been enjoying our products for so many years.

Your support and loyalty truly mean a lot to us.

Classificada 5 em 5 estrelas

I love Ives Rocher products

I love Ives Rocher products, been using them for decades! Shipping was super fast too!

14 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi,

Thank you for your kind words and for being with us for so many years. We are glad to hear you enjoy our products and that your order arrived quickly.

We truly appreciate your loyalty.

Classificada 4 em 5 estrelas

The products came quickly but...

The products came quickly. However, one of my items is missing, It is not on my packing slip nor is it showing in my original order on the web site,
An explanation would be nice,

9 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi,

Thank you for your feedback and we are sorry for the confusion regarding your order.

Our team will reach out to you directly to review your order details and provide a clear explanation, as well as resolve this for you as quickly as possible.

Classificada 5 em 5 estrelas

I was member of this company many years…

I was member of this company many years ago and than i tried to use many different products.
Nothing works for me better than a Yves Rocher.
Thank you for great experience.

11 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Loretta,

Thank you for your lovely message. We are so happy to hear that our products continue to meet your expectations after all these years.

Your loyalty truly means a lot to us.

Classificada 5 em 5 estrelas

Easy ordering and delivery in a timely…

Easy ordering and delivery in a timely manner . Quality products

7 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Amy,

Thank you for your kind feedback. We are glad to hear your experience was smooth and that you are enjoying the quality of our products.

Classificada 5 em 5 estrelas

Their products are phenomenal

Their products are phenomenal, marked excellent on Yuka app. The Manoi is heavenly.

8 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Renee,

Thank you for your lovely feedback. We are so happy to hear you enjoy our products and that the Monoi is a favorite.

We truly appreciate your support.

Classificada 4 em 5 estrelas

I love the smell but it seems to be…

I love the smell but it seems to be stuck in the bottle and I shook it and shook it but still is like firm like jello.

8 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Michele,

Thank you for your feedback. We are sorry to hear about this issue with your product.

Our team will reach out to you privately to assist you and find a solution.

Classificada 5 em 5 estrelas

I am pleased with the response to my…

I am pleased with the response to my order. I am hoping to place another order soon so will be able to respond more later....

3 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Elaine,

Thank you for your feedback. We are glad to hear you were satisfied with your recent experience and look forward to your next order.

Classificada 5 em 5 estrelas

Leaves my skin feeling so soft

Leaves my skin feeling so soft! Best after showering.

2 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Barbara,

Thank you for your kind words. We are so happy to hear your skin feels soft and that you enjoy using the product after your shower.

Classificada 5 em 5 estrelas

the products are great

the products are great and arrived quickly.

30 de março de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Lilly,

Thank you for your feedback. We are glad to hear you are enjoying the products and that your order arrived quickly.

Classificada 5 em 5 estrelas

Body Lotion

Great experience the delivery was really fast and my products were packaged quite nicely
Love shopping on line with this company because the scents of everything I’ve purchased are amazing and I would definitely recommend this company

1 de abril de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Sherry,

Thank you for your wonderful feedback. We are so happy to hear you enjoy the scents and that your experience with delivery and packaging was a positive one.

We truly appreciate your recommendation.

Classificada 5 em 5 estrelas

The fragrance is amazing and all the…

The fragrance is amazing and all the products are natural, So I don’t have to worry about putting something on my body that is pollutive. Thank you so much for an awesome product.

30 de março de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Coco,

Thank you for your kind words. We are delighted to hear you enjoy the fragrance and the natural qualities of our products.

Your feedback means a lot to us.

A Experiência Trustpilot

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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