Yves Rocher Opiniões 

177
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great products, easy on-line ordering, competitive pricing. I have been an Yves Rocher customer for a very long time. I hope Yves Rocher's USA market exit does not prevent me from continuing to ord... Ver mais

Classificada 4 em 5 estrelas

I was not able to put my key code in so I was not able to take advantage of my birthday gift etc. As you are ceasing operations in the US, there were items I wanted to order. As a customer of more t... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Love, love Yves Rocher products! Amazing quality, nontoxic ingredients with gentle yet effective results. I have come to depend on yves rocher for all my skin care the last several years. I recentl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What a great company What a great product ! First time buying Yves Rocher. I had purchased the shampoo,conditioner & mask for colored & dull hair. Unfortunately when it products arrived the mas... Ver mais

Informações sobre a empresa

  1. Fábrica de cosméticos
  2. Fabricante de cosméticos

Escrito pela empresa

As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

177 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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4,7

Todas as opiniões

(177)

161 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

My sincere thanks go to the company…My sincere thanks go to the company employee who helped me track my package and was happy to assist in resolving any issues, should they have arisen.

My sincere thanks go to the company employee who helped me track my package and was happy to assist in resolving any issues, should they have arisen. I have been using this company's products for over 30 years, purchasing their creams and perfumes both in France and while living in other countries.

25 de março de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Natalia,

Thank you so much for your kind words and for your incredible loyalty over the years. We are delighted to hear that our team could assist you and make your experience a positive one.

It truly means a lot to us that you have trusted our products for over 30 years.

Classificada 5 em 5 estrelas

Simple, Natural Glow — Yves Rocher Delivered

I recently tried a few Yves Rocher products and I’m really happy with them. The hair shine vinegar was my favorite — it actually made my hair look noticeably shinier and feel super smooth without weighing it down. Overall, everything felt natural and easy to use. Definitely a great find!

25 de março de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Eytan,

Thank you for your lovely feedback. We are so happy to hear you enjoyed the products, especially the hair shine vinegar. It is great to know it made such a difference for your hair.

We truly appreciate your support.

Classificada 5 em 5 estrelas

I think your Company’s been more than…

I think your Company’s been more than fair with my situation and the communication is absolutely phenomenal. I have to say very prompt very respectful and helpful.

25 de março de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Fran,

Thank you for your kind words. We are really pleased to hear that our team was able to support you with prompt and respectful communication.

Your feedback means a lot to us.

Classificada 5 em 5 estrelas

Super fast shipping

Super fast shipping
Body washes i ordered smell wonderful
Repairing shampoo is fabulous

21 de março de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Pam,

Thank you for your feedback. We are glad to hear your order arrived quickly and that you are enjoying the scents and the shampoo.

We truly appreciate your support.

Classificada 5 em 5 estrelas

Great Experience

I have had several experiences and they have all been good. Customer service has addressed all of my concerns, instantly. They are a really good company to woek with.

22 de março de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Donna,

Thank you so much for your kind words. We are really happy to hear that each of your experiences has been a positive one and that our team could assist you quickly. It means a lot to us.

Classificada 5 em 5 estrelas

Products are wonderful

Products are wonderful. My husband and I use a lot of your products and love them

10 de março de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Sonja,

Thank you so much for your kind words. We are delighted that both you and your husband enjoy our products. Your loyalty means a lot to us.

Classificada 5 em 5 estrelas

Excellent products

Arrived very quickly and products were securely packaged. I tried the shampoo, conditioner and the vinegar rinse and my hair loved it. It very soft and shiny. Trying the mask next.

11 de março de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Tina,

We are so happy to hear your hair is loving the products. Soft and shiny is exactly what we aim for. Enjoy trying the mask as well.

Classificada 5 em 5 estrelas

Products are awesome!

I love the products and its very easy to place an order online. Then with each order you get coupons for next order which helps a lot.

9 de março de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Vicki,

Thank you for your lovely feedback. We are glad you enjoy both our products and the online experience. Happy to hear the offers are helpful too.

Classificada 5 em 5 estrelas

I am a senior woman

I am a senior woman. I am also a skin care professional. I have been buying and using Yves Rocher for the last 25 years. I am caucasion and i have dry skin. These products are excellent and I highly recommend ! Thank you, Yves Rocher.

6 de março de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi April,

Thank you for your incredible loyalty over the years. It truly means a lot coming from a skincare professional. We are so glad our products continue to meet your expectations.

Classificada 5 em 5 estrelas

Great product

Great product, fast shipping and reasonable price.

2 de março de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Ellen,

Thank you for your feedback. We are glad you enjoyed the product, fast delivery, and value.

Classificada 4 em 5 estrelas

Love Yves Rocher, But Bring Back the Original Goodness!

Love, love Yves Rocher products! Amazing quality, nontoxic ingredients with gentle yet effective results. I have come to depend on yves rocher for all my skin care the last several years. I recently went the website to get my favs, but sadly many of my beloved items have been discontinued. Please bring back the Pur Menthe, Hydra Veg moisturizers and Raspberry & Peppermint line of products!
Thanks!

Signed, a long time, repeat customer ♡

13 de fevereiro de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Alex,

Thank you for your continued support and for sharing your favorites with us. We truly appreciate your feedback regarding discontinued products and will pass it along to our team.

Classificada 5 em 5 estrelas

I've been a customer for many years

I've been a customer for many years, back even when they still sold makeup products. Everything they offer is well tested and very high quality.

22 de fevereiro de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Peggy,

Thank you for being with us for so many years. Your trust in our products means a great deal to us.

Classificada 5 em 5 estrelas

I have tried the Calming Spray at night…

I have tried the Calming Spray at night before bed and I believe it has helping me relax better. Tonight I will try the oil on my chest and feet.

18 de fevereiro de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Cynthia,

Thank you for sharing your experience. We are glad to hear the calming spray is helping you relax. Enjoy trying the oil as well.

Classificada 4 em 5 estrelas

Great products not so great shipping rates

I love the products and have been a customer for over 20 years.
I am not happy about the $11 flat shipping. That is hefty and discourages customers from ordering

20 de fevereiro de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi,

Thank you for your loyalty over the years. We appreciate your feedback regarding shipping costs and will make sure it is shared with our team.

Classificada 4 em 5 estrelas

Raspberry Vinegar

Love using the Raspberry Vinegar for my hair! It feels softer and lighter after use and it smells soooo good!!

9 de janeiro de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Laura,

We are so happy to hear you love the Raspberry Vinegar. Soft, light hair and a great scent is exactly what we aim for.

Classificada 4 em 5 estrelas

The product is great

The product is great, my hair is soft and shiny. Came quickly.

15 de fevereiro de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Marcia,

Thank you for your feedback. We are glad your hair feels soft and shiny and that your order arrived quickly.

Classificada 5 em 5 estrelas

The products are excellent quality and…

The products are excellent quality and the site navigation is good. I would love to view all of the products available online.

19 de fevereiro de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Gina,

Thank you for your feedback. We are glad you enjoy the quality of our products and the website experience. We appreciate your suggestion and will share it with our team.

Classificada 5 em 5 estrelas

excellent product

excellent product, with proved results. a little expensive we will appreciate better discounts twice per year or something like that. Thanks for your service.

2 de janeiro de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi David,

Thank you for your feedback. We are happy to hear you are seeing great results. We also appreciate your suggestion regarding promotions and will pass it along

Classificada 5 em 5 estrelas

I like every product I have purchased

I like every product I have purchased. They work well and no heavy fragrances.

18 de fevereiro de 2026
Opinião espontânea
logótipo da Yves Rocher

Resposta da Yves Rocher

Hi Janet,

Thank you for your kind words. We are glad you enjoy the effectiveness of our products and their light fragrances.

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