X-Bows Inc Opiniões 

I have multiple x-bows keyboards and love them!!! It takes a couple of days to get accustomed, but so worth it!!

Excellent service, fabulous design.

Although there is a bit of a learning curve, the keyboard layout is intuitive and far, FAR, more efficient than standard keyboards. For this feature alone, I have replaced all the keyboards in my home and office with the X-Bow.

I recently purchased a second X-Bows keyboard for home use because I love my first one (purchased in 2020) so much. The ergonomic impact is what originally sold me. I do not use the other aspects of the keyboard, but I purchased this second keyboard based on my experience with the ergonomics alone. I highly recommend this keyboard.

I don’t even want to think about how my wrists/hands/fingers would feel right now if I’d spent the last several years typing on a traditional keyboard instead of an X-BOWS.

In addition to the ergonomic layout, the build quality is superb, the RGB lighting is majestic, the custom software is great, and the switches are fantastic no matter which style you choose.

I’m so used to the layout by now that when I’m in a real flow state, it feels like the words type themselves. I feel superhuman. Highly recommend!

Thank you, X-BOWS!

Bought this for a specific video game and now use it all day everyday. Can't imagine going back to a different layout. Speed and accuracy have increased since moving to the X-Bows layout!

In the last 8 years I purchased 5 X-Bows Keyboards. None broke completely. On 1 the Light doesn't work anymore. 2 are with the old deprecated software, that's why I moved away from them, but they would still work.
I switched completely on every workplace and private PC I have, that's why I need so many of them.
Try it out, it's heaven for the wrists.

This keyboard is fabulous! It took me one workday getting used to the new layout, then it was merely a matter of gaining speed. Customer service is top-notch. I had a minor issue but they went above and beyond to solve it. If this keyboard ever breaks down, I’m definitely getting another one.

It took almost a month for my order to arrive, which isn’t what I expect when paying this much for a keyboard.

Also, the PCB in one of my two knight plus keyboards stopped working after only 4 years and I had to replace it at my own expense and had to supply my own labor.

The keyboard itself is great, at least while it still works.

Excellent discounts, customer service, product build quality

Good price, good quality, fast delivery.

Just got my second keyboard from X-Bows, extremely happy with it.

I’m really happy with the product. I backed the original Kickstarter and recently upgraded to the Crystal. The build quality feels excellent and the keyboard itself is great. I also want to add that I’ve had no issues with the company — everything from ordering to delivery has been smooth.

My only real criticism is the reliance on QMK firmware. I’ve worked 25+ years in IT, so I can handle it, but it still feels unnecessary to require users to learn yet another open‑source system with very little UX design behind it. Configuring the keyboard is mostly a one‑time task, but even that forces you to dive into QMK just to make basic changes. A more user‑friendly configuration experience would make an already great product even better.

Great product, delivered without any trouble. I've bought 3 now over several years, for home and work, and would buy again.

1 star is generous. I’ve never encountered customer support as poor as X-Bows. It took them over two years to respond to my multiple inquiries about two failed keyboards I purchased from them — no exaggeration.

When they finally replied, they informed me that my $260 keyboard was a few months out of warranty. Their “solutions” were to either:

Ship it back to China at my expense (around $80 shipping) and pay another $120 for a possible reset, or
Buy a new one at 25% off. Same warranty policy.

As for the second keyboard (X-Bows Light), they claimed it was bought in 2018, which is completely inaccurate since both were purchased at the same time. They refused to even discuss it.

When they finally relied to me there responses were very intermittent

After spending $360 total, both keyboards are unusable — and X-Bows has made no effort to truly help in any serious capacity . Extremely disappointing experience. Buyer Beware.

ps. no extortion was made. i asked for a replacement for a keyboard a few month out of warranty that cost close to $300.00 i am sorry x-bows feels differently. it took 2 years for them to even reply. beware. inaccurate response

Did not receive order after 5 months, and they are not responding when I try to contact them on various platforms.

Like many others here, I attempted to initiate a return. I have heard radio silence so far, and now I am sure that if I ever get a response it will be "out of the date range for a return" and ineligible. I can't really speak to the quality of the keyboard, as I haven't had it for long, but the layout is awkward and not what I wanted.
Not worth it, the company is dishonest and impossible to contact. Go somewhere else.

They simply have no customer support, I immediately messaged them regarding a refund, as upon first trial, I disliked the keyboard. After numerous mails, they did not send any reply back. Furthermore, I added a review on their website, so that future customers may be warned, but as you might guess, they censor review of 3 stars and below.

The keyboard itself (Knight Plus Pro) is only sent with ANSI-US Layout. As these keys are far from a standardized size, you can forget using other keycaps if you need a DE-ISO Layout or others, as the keys that are in standard size will look different from the rest.

The expected diagonality of my hands in this keyboard design is not achieved in my case. I still have my hands rather straight, as my thumbs would otherwise not reach the middle. Using a "normal" keyboard layout, I sometimes even had more diagonal hands than here.

Additionally, I face multiple connectivity issues. I could not yet pinpoint whether it's the cable (that they sent!) or it's the keyboard itself.

Generally, I would really not trust this company with my money, I don't believe that the product is worth its price and above all, I don't this that such a company that sadly treats its customers so poorly deserves to be supported further.

This is my second x-bows keyboard with Mac layout.
I have used them since the early Kickstarter version. That still works very well, but now I have the Knight with hot-swappable switches.

I use the silent brown switches and generally, I am very happy with this keyboard.

I purchased the Nature keyboard in 2022, attracted by its pretty lights and small size. Initially satisfied, the keyboard malfunctioned after a few months of use.
Seeking assistance, I contacted customer service, but their support proved inadequate. Despite their initial efforts, communication dwindled, and I was left without a solution.
Despite efforts to find a replacement switch independently, the lack of support has been disappointing. I can't recommend this product due to its unreliability and poor customer service.

Ordered in 2023-01, keyboard or shipping info never arrived. They did not reply to repeated attempts at contact. Requested a explanation or refund, no response. In 2023-08 they apologized and sent me the next better model. It was actually really nice product. But the USB C connector on the keyboard failed, tested new cables, faulty keyboard connector definitely. More ignored emails. Then a month or so back they apologized yet again, promised to be better. I asked them to explain warranty and correct my bad USB C connector on the keyboard. New(?) support, who has my customer email/info, requests me to provide order numbers/emails to them. I'm the customer, they can cross ref email and locate the trail. Enough of my time. Now ignored again and no further support. Lucky for me I'm moving back to Denver, location of the company office, and will be stopping by to discuss in person. And going to a Denver lawyer, and the state capital there to pursue further options. This company has issues!

Yes I would still like to resolve this. I don't have the card I would have used at the time. Please email me to explore options.

Now they are trying via email to trick me into giving them my banking information which could be used to drain my account, unreal.

I have tried many different keyboard types over time. For a few years now, this search is over. The X-Bow is the perfect blend between a regular und a fully bent or split keyboard. The thing I love most is the additional shift and control key that makes use of my quite versatile thumbs. I never understood why space needed to be that wide. The thumb can do so much more. I also love the bigger key caps for keys that take longer distances to travel to, e.g. backspace, but also 0, 1, -, ~ and Alt. This makes the far away keys much easier to hit. The fact that this keyboard is not too bent makes it also usable for one hand use in combination with other input devices, pens and mouse. This is the perfect blend for me.