I called in with no internet, and Amy had me back online in just minutes. She was so kind, patient, and clearly knew exactly what she was doing. Made a frustrating situation super easy!
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Leia as opiniões dos outros
Really appreciate the timely responses and help received from people in Xiber. Being offline can be frustrating, but I truly enjoyed the service provided by all the team members.
Sensitive to customer concerns, Patient in listening to customer, And Tiana stayed in touch with me thru texting until I got home from work and after I got home, to trouble- shoot and connect my wi... Ver mais
Raine made this experience quick and painless. She got me an appt for exactly when I needed it and also set me up with temporary internet until the technician appt.
Informações sobre a empresa
Escrito pela empresa
Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services. Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service. On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Informações de contacto
1429 Chase Ct , 46032, Carmel, Estados Unidos da América
- (888) 609-0681
- xperts@xiber.net
- xiber.net
4,8
Excelente
169 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Nice service!!!
Really appreciate the timely responses and help received from people in Xiber. Being offline can be frustrating, but I truly enjoyed the service provided by all the team members.
17 de abril de 2026
Opinião espontânea
I called in with no internet
I called in with no internet, and Amy had me back online in just minutes. She was so kind, patient, and clearly knew exactly what she was doing. Made a frustrating situation super easy!
13 de abril de 2026
Opinião espontânea
Tiana
Tiana was very helpful and was able to resolve the issue very quickly.
17 de abril de 2026
Opinião espontânea
Quick and respectful no complaints from…
Quick and respectful no complaints from me love the customer service
15 de abril de 2026
Opinião espontânea
I received great assistance in…getting 5G back
I received great assistance in rebooting my internet since I didn’t have my 5G internet option. She was patient with me during the process.
14 de abril de 2026
Opinião espontânea
EXCELLENT Customer Service!
Raine made this experience quick and painless. She got me an appt for exactly when I needed it and also set me up with temporary internet until the technician appt.
13 de abril de 2026
Opinião espontânea
Easy set up for the 1Gig router igot…
Easy set up for the 1Gig router igot Laura was an amazing help thank you so much
10 de abril de 2026
Opinião espontânea
She was extremely helpful
She was extremely helpful, nice the entire time, and was outstandingly patient with me through out the process.11/10
10 de abril de 2026
Opinião espontânea
Tiana was very patient and helped…
Tiana was very patient and helped answer all of my questions
8 de abril de 2026
Opinião espontânea
Remot Worker, No Internet!
Having internet out while working from home is stressful! Tiana was efficient and quick when helping me! I am back online quickly.
7 de abril de 2026
Opinião espontânea
Tiana was texting me real time until my…
Tiana was texting me real time until my issue was resolved!
7 de abril de 2026
Opinião espontânea
Tiana was extremely helpful
Tiana was extremely helpful, she went above and beyond to solve my issue. I would recommend her to help anyone in the future, and if i should have issues i hope to be helped by her again too. I could not be more thankful for her support
3 de abril de 2026
Opinião espontânea
Raine was very helpful
Raine was very helpful and her instructions were very easy to follow
1 de abril de 2026
Opinião espontânea
Tiana helped very well
Tiana understood the issue, reported it to the correct team to address it, and resolved the problem.
31 de março de 2026
Opinião espontânea
Thank you Xiber!
Tiana and Laura were super easy to work with and super helpful with getting me reconnected to my wifi when it went out.
26 de março de 2026
Opinião espontânea
Tiana was very patient with me...
25 de março de 2026
Opinião espontânea
tiana was great and very…
tiana was great and very helpful,answered all of my questions with easy and extremely helpful answers.
25 de março de 2026
Opinião espontânea
Thank you Raine!
Raine was very helpful and kind during our interaction!
20 de março de 2026
Opinião espontânea
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