I’m very happy with XtraTuf products. The build quality is excellent, they’re comfortable to wear for long days, and they hold up extremely well in tough conditions. You can really tell they’re made f... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I’m very happy with XtraTuf products. The build quality is excellent, they’re comfortable to wear for long days, and they hold up extremely well in tough conditions. You can really tell they’re made f... Ver mais
A empresa respondeu
I asked the service department a question on washing/ cleaning their casual indoors slippers. Just a simple question but, I was asked for original proof of purchase receipt number etc. I replied to g... Ver mais
A empresa respondeu
My wife and I both bought a pair of the 6" ANKLE DECK BOOTS ICE and they are one of the best investments we’ve made. Chances of us getting much snow and ice in Cornwall are limited but what we do get... Ver mais
A empresa respondeu
Great advice on purchasing with regards to style, intended purpose, size and fit. Excellent quality and the deck ankle high boots have lived up to expectations and the marketing claims thus far and I... Ver mais
A empresa respondeu
Over 75 years ago, a boot arrived in Alaska, as rugged and real as the people who live and work there. Like Alaska’s people, those boots did their job no matter what the conditions. Now an Alaskan icon, our XTRATUF boots are 100% waterproof, flexible, and durable – made to keep you dry, stable, and always comfortable. XTRATUF boots have become the badge of ultimate preparedness for the individuals of Alaska, and an essential part of life in the water. With styles for men and women, XTRATUF is built for those who work hard, play harder, and never let the weather get in the way.
West Business Park, Units F&G, Quedgeley, Hardwicke , GL2 4PH, Gloucestershire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast delivery and very good boot . Only slight problem I ordered a 10 but received a 11 . Hopefully be ok in the summer with thinner socks

Resposta da XTRATUF

Resposta da XTRATUF
Great to be able to access these excellent North American products in the UK. These are great all-purpose boots, with more flexible uppers providing good flexibility and comfort when crouching; thick sole provides good insulation and support underfoot; I am size EU 41 and the UK size 8 XtraTuf is a good fit; the 12" length is a great compromise between too short for launching a dingy and too long for ease of getting them on and off. Only downside is that the tread picks up gravel much more than a razor-cut sole.

Resposta da XTRATUF
Everything in the transaction was just as it should be. The product is very nice, the website is clear, and the product arrived on time.

Resposta da XTRATUF
Very disappointed in the quality of these boots. I first saw them in Alaska and figured if you wear them there then it should be a really good boot. They don't last at all. Barely a year and that's with taking great care of them. Never wearing them in saltwater, not abusing them, etc. I've sent two emails to this company and still have yet to get a response. This tells me what kind of company you are and I will not be supporting you anymore. I will take my business elsewhere. We've had LL Bean boots and Sperry boots that last well over 10 years

Resposta da XTRATUF
Great pair of boots, they fit & look good. Really happy with them….

Resposta da XTRATUF
Super discounted price - fast delivery - what more could I ask?

Resposta da XTRATUF

Resposta da XTRATUF
My previous pair of boots were made in the USA; the ones I have bought are made in China - somehow the product ain't quite the same even though the price remains as high... A bit like realising Blunstones boots are made in Asia vs Hobart.
It's not even about the quality of the product. It's about expectations, satisfaction and buying into a lifestyle brand. I need to feel like I'm going to board an Alaskan trawler hunting king crab and noble halibut; not a rust-bucket of boat catching tuna for the canning industry out in the Pacific maned by desperate, sweaty guys working on slave labour wages. ( I know what I'm talking about cos I've experienced and filmed on both these types of fishing vessels...).
If I want that kind of disappointing customer shopping experience I can go to Walmart or my local hardware store and get a pair of budget-priced boots that will last me just as long.
Really disappointing

Resposta da XTRATUF
Customer services were excellent, prompt and courteous.
Delivery was smooth and swift
As for the wellies - they are amazing - very comfortable and warm.
100& recommend

Resposta da XTRATUF
Very good service from ordering to delivery . No issues . Highly recommended

Resposta da XTRATUF
I was a little disappointed by the service before receiving my purchase. However now that they have arrived, I am very happy with my order! The wheelhouse boots and Homer slippers that I ordered look amazing and are very comfortable. I am size 8 and ordered size 8 and the fit is great! I work as a commercial skipper and diver and so they will make my life a lot easier and warmer in the coming winter!
Thank you!

Resposta da XTRATUF
This is the second time I've purchased a pair of boots from you and had to send the first pair back as they were the wrong size.I ordered a second pair and they are also the wrong size.Do you have a surplus of size 11you are trying to get rid of.I was desperate for boots so I am now sliding around in these.Nobody enjoys or has the time to keep sending things back so please get this sorted for future customers.Such a shame as the boots look like they would great if they fitted properly.Just a reply from your response.The size on the boot is an 11 also and also on the insole.

Resposta da XTRATUF

Resposta da XTRATUF
So, I was a loyal customer of xtratuff boots for the past 15 years. I recently bought 2 pairs of the legacy boots and within a couple months the 1st pair fell apart. I was at work so I threw that pair away and started using my second pair. I have never had a problem in 15 years, never asked or returned any boots before. I emailed xtratuff and they said without returning the defected boots they couldn't help me. They are a good boot, but they need to work on their customer service. I will be looking at wearing a different boot and would tell anyone else who wears them to think about a different boot if they care about how they get treated after being a loyal customer to a company like xtratuff. Thank you

Resposta da XTRATUF
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.