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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Superb life saver for anyone who wants to stay in touch. Clear transmission better than the old phones (that's going back a bit|) Easy to use and easy to top up the credit when needed. I have alrea... Ver mais

Classificada 1 em 5 estrelas

The website is FULL of HIDDEN ADVERTISEMENTS and TRACKERS that CREATE A DIGITAL PROFILE of the visitor. No wonder that OTHER PEOPLE below REPORTED that ADS popped up and calls were interrupted because... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I found yadaphone by accident and used it for nearly life-saving issue today, I would rate it 10 out of 5!

Classificada 5 em 5 estrelas

I'm very impressed quite honestly. I live in South Africa and my elderly mum lives in the UK. I used to call to her landline via Skype but Skype is now shutting down so I've been looking for other opt... Ver mais

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4,4

Excelente

TrustScore: 4.5 em 5

153 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

It works

Yadaphone worked fine for calls to the UAE, since normal methods simply aren’t allowed there. I didn’t have any problems setting it up or using it.

Although the UI is responsive and usable on iPhone, I’d like a better mobile experience.

2 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Superb life saver for anyone who wants…

Superb life saver for anyone who wants to stay in touch.
Clear transmission better than the old phones (that's going back a bit|)
Easy to use and easy to top up the credit when needed.
I have already recommended this service to a number of friends who miss the old cranky Skype.

30 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The tool I needed

The tool I needed, when I needed it. I'm an expat and needed to contact a bank in my home country, but the number was unavailable from my current location. A search on the net turned up Yadaphone, and Reddit seemed to be raving about it, so I took a chance and bought some minutes. I was on the phone to my bank within minutes, easily and cheaply. I will absolutely be using this over and over again.

2 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Unknown card transactions

Service is lagging a lot on my computer due to the extra trackers (and whatever those are). I found unauthorized transactions on my revolut card. I don't really use the virtual card anywhere else. It seems to have started after I used the website for the first time. Some of the transactions went through and that is concerning. I am pretty sure the card details are not stored securely.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Yadaphone

Resposta da Yadaphone

Hey Sanne, thanks for sharing your concerns – we take feedback like this very seriously.

First, we want to be very clear: we do not store, process, or even have access to your card details. All payments on our website are handled by Stripe, one of the most widely used and trusted payment processors in the world.

Stripe is PCI DSS Level 1 compliant, which is the highest security standard in the payments industry. Card data is encrypted end-to-end and never touches our servers.

Regarding the website performance and trackers: we use a small number of standard analytics and security tools to improve reliability, prevent fraud, and understand how the product is used. None of these tools have access to payment information, and none can read or intercept card data.

We understand how alarming unauthorized transactions can be. However, based on how Stripe works technically, it would not be possible for card details to be exposed via our website. In many cases, card compromises happen through unrelated merchants, browser extensions, malware, or previously leaked card data, and the timing can unfortunately make it seem connected.

That said, we genuinely want to help. Please contact our support team directly so we can:
• Review your transactions on our side
• Share Stripe logs if needed
• Assist you with any next steps or refunds where applicable

Your security and trust matter to us, and we’re happy to investigate this together.

Best regards,
Denis from Yadaphone

Classificada 5 em 5 estrelas

Great Alternative for a fixed US phone number that has SMS features

We're overseas with limited options for US based call from US companies, as well as required SMS text. Absolutely thrilled with my experience and our ability to place US calls from overseas, and vice versa. With their recent upgrade by enabling to receive SMS this is a really phenomenally great service, I would highly recommend.

16 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This is my first call and your recharge…

This is my first call and your recharge funds option did not work. After getting transferred from one person to another for 20 minutes and finally getting to someone I thought could help you ended my call because your system did not add the funds I authorized. Big time bummer when calling a foreign language country.

28 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

So disapointed that I could not reach…

So disapointed that I could not reach Iran, but it might not be related to Yada...

22 de janeiro de 2026
Opinião espontânea
logótipo da Yadaphone

Resposta da Yadaphone

Calls to Iran fail due to the restrictions by Iranian authorities. We provided you with the full refund of your calling credits, as per your request.

Best regards,
Your Yadaphone team

Classificada 1 em 5 estrelas

WEBSITE IS FULL OF HIDDEN ADS AND TRACKERS THAT CREATE DIGITAL PROFILE ON THE VISITOR

The website is FULL of HIDDEN ADVERTISEMENTS and TRACKERS that CREATE A DIGITAL PROFILE of the visitor. No wonder that OTHER PEOPLE below REPORTED that ADS popped up and calls were interrupted because of ad blockers. If you USE an ad blocker you'll see that it goes crazy and number keeps INCREASING while you are using the website which is a huge red flag. I don't understand why Denis LIES about NOT having ADVERTS AND TRACKERS. I also noticed something really CREEPY that WHENEVER I MENTION A PRODUCT to someone while we on call, ads on other websites show me the product or similar products to buy. That alone is also A HUGE MONEY INCOME. The website does not respect privacy. Use it at your own risk.

22 de janeiro de 2026
Opinião espontânea
logótipo da Yadaphone

Resposta da Yadaphone

Dear Markus,

We take privacy seriously. Here’s what we use and what we’re doing about it.

What we use:

- Analytics tools: Google Analytics, PostHog, Vercel Analytics

- Marketing tracking: Facebook Pixel, LinkedIn Insight Tag, Google Tag Manager

- Conversion tracking: Google Ads conversion tracking

What we don’t do:

- We do not display third-party advertisements on our website
- We do not sell your personal information
- We do not use audio from your calls for advertising

Why we use tracking:
- Understand how visitors use the site
- Measure marketing campaign effectiveness
- Improve the service based on usage patterns
- Track conversions (e.g., sign-ups, purchases)

Addressing your concerns:
“Hidden ads”: We don’t show display ads. Ad blockers may flag tracking scripts, which can appear as blocked items.

“Digital profiling”: Analytics tools do create profiles. We use this for internal analytics, not to sell data.

“Ads appearing after mentioning products”: This is likely retargeting from Facebook/Google based on site visits, not from call audio. We do not access or use call audio for advertising.

“Calls interrupted by ad blockers”: Some tracking scripts may be required for site functionality. We’ll review and make non-essential scripts optional.

Best regards,
Your Yadaphone team

Classificada 4 em 5 estrelas

Since the effective demise of Skype I…

Since the effective demise of Skype I have found Yada phone a suitable alternative. My only minor qualm is that I have to keep entering +44 to prefix my UK telephone calls. There seems no way to default it. I did write to cus svcs but never received a reply.
No problems at all using this facility and it saves me ££.

7 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Charge without authorization,scamming.

I bought a us phone number should expire today Jan 5,2026, but I was charged $1.99 without my authorization.
Denis from yadaphone just wrote to me that they refused to refund.
I will initiate a charge back via my bank.
This is not a good way to run a business , it’s a scam .
Not Skype alternatives I was expecting.

Update: after contacting my bank to dispute the charge, yadaphone did refund the unauthorized charge.

5 de janeiro de 2026
Opinião espontânea
logótipo da Yadaphone

Resposta da Yadaphone

Hello,

we provide full refunds on credits you buy. Buying a phone number is not necessary to make calls – you can use our public pool of phone numbers for free.

We have to pay our providers for the phone numbers in advance, so we don't provide refunds for phone numbers.

You bought a phone number, used it to make calls, and requested a refund. You specifically stated that you don't want a refund for the credits you bought, as you still want to continue using our service.

Despite that, we made an exception to our policy and refunded the phone number subscription to you.

Best regards,
Denis from Yadaphone

Classificada 2 em 5 estrelas

App is ok, but rates to call mobile phones are EXTREMELY EXPENSIVE

Service is good, the phone is working as it should. Not very intuitive interface but ok when you get used to it.

The biggest problem with the app is the price of the phone calls. Mobile phone rate to call to EU is 1.26 USD per minute which I find EXTREMELY EXPENSIVE. I would not recommend the app because of this, I find the rates to be too expensive, I will look for another alternative and will not use the app too much.
One more thing, even if you dont talk the complete minute, they will charge you for a complete minute, I called to EU mobile phone and talked for 1:15 minutes and they charged me for 2 complete minutes which I find to be kind of robbery...

25 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Log on failure

Either my logon ID or my password was not recognised. I then activated the 'forgot password' procedure but received no Email to my email address.

22 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Affordable and reliable

I've used this convenient service a few times to make long support calls to my Australian bank while overseas, and the connections have been flawless. The price is also very honest. Recommended.

11 de dezembro de 2025
Opinião espontânea

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