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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would highly recommend Yates Hellier when selling your property. We found them to be extremely professional and knowledgeable. Staff were very personable, communication was excellent, as was advic... Ver mais

Classificada 5 em 5 estrelas

I recently both sold my flat and purchased a property through Yates Hellier, and had a really positive experience throughout. Julie and Alex, in particular, were fantastic from start to finish.... Ver mais

Classificada 5 em 5 estrelas

We have worked with Yates Heiller for a long time. Ross helped us sell our flat in the West End, receiving an offer within a week. The service from Ross and Alex was outstanding. Alex was always on h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Selling our flat in the west end of Glasgow was made much easier and simpler by Yates Hellier’s fantastic service. The quality of the photographs they got of the flat was amazing and brilliantly displ... Ver mais

Informações sobre a empresa

  1. Agência de arrendamento imobiliário
  2. Empresa gestora de propriedades
  3. Imobiliária

Escrito pela empresa

We’re Yates Hellier, built on trust, serving clients who value a well-considered service. We provide a hands-on, technically-led premium service with personality, and always go the extra mile for our clients. We build brand loyalty through treating people with respect, by always doing the right thing, and by relentlessly raising the bar for our industry. We’re one of the highest rated letting & estate agents in Glasgow’s West End, which speaks volumes about the exceptional customer care provided by our entire team over the past decade – a source of immense pride within our business.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

113 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Yates Hellier, Estate Agent, Glassgow

From the outset, the staff at Yates Hellier provided a friendly, professional and efficient service. Ross had a cool but knowledgeable and professional manner when he first viewed the property we had to sell and this gave us confidence that we had made a wise choice in Yates Hellier. This confidence continued when we spoke with the office staff (Alex, Julie, Lucy) and with Neil who did excellent work with the photography.

Ross and the others frequently called to update on progress and this demonstrated their first class customer service.

While Yates Hellier, probably rightly, do not use the following (cliched) slogan, it is probably apt for them, "Big enough to serve, small enough to care"

If anyone has a property to sell in Glasgow or surrounding areas, look no further than Yates Hellier.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Yates Hellier have just sold my parents…

Yates Hellier have just sold my parents home. The communication between us and their exceptional
market knowledge was amazing. The house sold on
the first day it was put on the market. The staff had genuine care and support they were professional and reliable. I highly recommend anyone in need of an
agent to look no further!!!

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I sold my house through Yates Hellier a…

I sold my house through Yates Hellier a few weeks ago, and the experience was excellent from start to finish. Ross provided outstanding service and truly went above and beyond throughout the process. The office team were also incredibly helpful and professional. I would thoroughly recommend using Yates Hellier.
Thank you , Christine.

21 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

I recently bought a property in the west end through Yates Helier and from start to finish felt supported, listened to and secure. The team were responsive and accurate and delivered a very personal service, Julie in particular I felt went above and beyond. Thanks again.

1 de novembro de 2025
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

We are really glad to hear you had a great experience purchasing through us. It was a pleasure helping you, and I hope you are happy with your new flat.
All the best,
Alex Thorley

Classificada 5 em 5 estrelas

We recently instructed Yates Hellier…

We recently instructed Yates Hellier after shortlisting two agents to sell our family home, and from the outset they stood out. They were straight-talking, refreshingly realistic about the expected sale value, and their honest approach gave me confidence immediately.

Once appointed, they were professional, responsive, and incredibly efficient. They listed the property quickly, arranged weekend viewings, and the house was effectively sold within 24 hours of going on the market. Their use of tech—through our WhatsApp group and The Street App—made communication clear, quick, and stress-free throughout.

Overall, their service was outstanding from start to finish, and I would have absolutely no hesitation in recommending Yates Hellier to anyone looking to sell their home.

28 de novembro de 2025
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

Hi Elizabeth,

I am delighted it was such a smooth transaction and positive experience with us. It was really lovely to work with you throughout the sale.

All the best,

Alex Thorley

Classificada 5 em 5 estrelas

Expertise, communication, and judgment

The whole team were lovely and got a really difficult sale completed for me, especially Alex and Julie. Knowing everyone in the office was in the same page and up to date took a lot of stress off. They navigated some really difficult issues while I was abroad across many times zones. Communication was superb: timely, efficient, relaxed.

20 de novembro de 2025
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

Hi Lewis,

I hope you are well. It was really lovely to work with you and I am so glad that despite the hurdles with the building, we got the sale over the line in the end.

Hope you have a wonderful Christmas, All the best.

Alex

Classificada 5 em 5 estrelas

Fantastic experience with Yates Hellier

I had a fantastic experience with Yates Hellier selling my flat in the west end. From start to finish, the team were so easy to deal with and made the whole process feel effortless. Their attention to detail was exceptional, and the communication throughout was outstanding. I always felt informed, supported, and in capable hands. Their photography and marketing material was exceptional. I couldn’t recommend Yates Hellier highly enough!

19 de novembro de 2025
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

Good Afternoon John,
Thank you very much for your kind words, it was fab to work with you and I wish you all the very best in your new home.
Best Wishes,
Alex Thorley

Classificada 5 em 5 estrelas

Great service

Really positive experience buying with Yates Hellier. A lovely team that made the buying process very smooth. Would highly recommend them if you are considering selling!

31 de outubro de 2025
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

Thanks for the kind words, Morgan. Yates Hellier

Classificada 5 em 5 estrelas

Recently bought a property in Glasgow…

Recently bought a property in Glasgow through the team at Yates & Hellier and was very impressed with the company from taking calls, finding out info for me to handing over the keys on closing. Fantastic experience with a very welcoming & professional organisation. Will certainly consider them for any future sales in Glasgow

27 de agosto de 2025
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

Thanks for your kind words, James.

Classificada 5 em 5 estrelas

Great Estate Agents!

We have sold our property via Yates Hellier. Very good communication and professionalism throughout. We would recommend their services.

6 de agosto de 2025
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logótipo da Yates Hellier

Resposta da Yates Hellier

Thank you, Tracy. We appreciate the review!

Classificada 5 em 5 estrelas

Amazing Estate Agent

We recently completed our 8th house move, and I can say that Yates Hellier have been nothing short of fantastic. Their professionalism, dedication, and attention to detail made the entire process smooth and stress-free. Best Estate Agent we have ever used – don’t look anywhere else.

Ross is different class, he went above and beyond to ensure everything was handled efficiently. Ross's expertise and professional but friendly demeanour made us feel at ease throughout the entire journey. We couldn't have asked for a better experience.

Thank you, Yates Hellier, for making this move our best one yet!

1 de julho de 2025
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

Hi Charles

Many thanks for your kind words - it's much appreciated. It was a pleasure working with you!

Wishing you all the best.

Yates Hellier

Classificada 5 em 5 estrelas

5 star service, very pleased customer

We recently sold our house using Yates Hellier estate agency services.

From the first informal meeting with Ross through to the sale/completion date they were nothing short of excellent. They worked extremely hard to make sure we got the best possible price for our property.

I would not hesitate to recommend Yates Hellier to family and friends.

25 de julho de 2025
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

Hi Mark, many thanks for taking the time to leave a review. It was a pleasure working with you. Yates Hellier

Classificada 5 em 5 estrelas

Excellent rental services

We rented a place through Yates Hellier and found their service excellent. Their staff were friendly, approachable, knowledgeable and professional. Both our move-in and check-out were seamless and we found their tenant guides very helpful. I would definitely recommend renting through them.

1 de maio de 2025
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

Hi Shifa

Thank you for leaving a review as a valued tenant of ours - we'll pass this on to William and Silvia.

Many thanks

Yates Hellier

Classificada 5 em 5 estrelas

We found Yates Hellier to offer a…

We found Yates Hellier to offer a really excellent, professional service. They were really pro-active in trying to find the right property for us and provided expert local knowledge and advice. We couldn't recommend them more highly.

12 de abril de 2025
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

Hi Eleanor, thank you for sharing your experience of working with us. Yates Hellier

Classificada 5 em 5 estrelas

Yates Hellier were so helpful.They kept…

Yates Hellier were so helpful.They kept us updated at every stage.
Our Apsley st flat sold in one week. Amazing.
The staff go the extra mile. Julie,Alex, Lucy, Tom and of course Ross Yates.
Thank you YH.
Sheila and Alan

16 de abril de 2025
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

Hi Sheila and Alan - it was a pleasure working with you on the sale of your property. Yates Hellier

Classificada 5 em 5 estrelas

Great service with a real personal touch

Efficient, helpful, friendly. Great service with a real personal touch. I sold my property recently through Yates Hellier. Reasonable rates, straight talking and a quick and efficient process. I had over 20 viewings within a few weeks of going to market and went to closing date. Great communication with the office staff throughout. They also helped resolve some unexpected issues quickly, and made use of apps which helped me keep up to date and progress things at a time convenient to me. As it happened, the new property I bought was also marketed by Yates Hellier and the team were so quick and willing to help and advise me through the purchase process too. They really seemed to share my happiness through this big life event! Wouldn't hesitate to recommend

31 de março de 2025
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

Hi Lynsey

Thank you for sharing your experience of working with us as both a buyer and a seller - its great to hear that you would recommend our services.

Yates Hellier

Classificada 5 em 5 estrelas

Great standard of service

Yates Hellier dealt with the sale of my late mother's flat. They did a great job throughout - very knowledgeable, very responsive, very diligent, and very easy to deal with. I suspect they had more work to do than they'd expected, due to the number of viewings - but they dealt with it very efficiently. During a sudden cold snap, they called me to ask if they should go round and check the central heating (the flat was empty) to avoid burst pipes - which in itself shows the quality of their client care.

2 de abril de 2025
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

Hi Stephen,

Thank you for your recommendation - we're delighted to hear that you were happy with the service provided during the sale of your mother's home.

Wishing you all the best.

Yates Hellier

Classificada 5 em 5 estrelas

Responsible, reasonable

As a letting agent representing the landlord, they delivered their job so well to a tenant like me as well. They are responsible to give response efficiently so we always got our issue fixed with a reasonable time frame. They gave detailed report when checked in and very fair. When checked out, they observed meticulously which we found them treat everything so seriously. We were so pleased with their excellent service.

15 de dezembro de 2024
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

HI Gillian, thank you for sharing your experience of working with us as a tenant. Wishing you all the best in your new home. Thanks, Yates Hellier

Classificada 5 em 5 estrelas

Yates Hellier - Top class service!!

We sold our house in Milngavie recently through Yates Hellier and they were absolutely brilliant! Ross Yates and the team provided a professional and impeccable service with excellent communication and support throughout. They sold our house in 2 weeks while we were on holiday and cannot thank them enough. We would not hesitate to use them again and highly recommend them.

24 de outubro de 2024
Opinião espontânea
logótipo da Yates Hellier

Resposta da Yates Hellier

Thank you, Lorraine, Wishing you all the best. Yates Hellier

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