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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I've placed a order 12Feb24, for a multi-bike lifter. I've followed up with an email for movement for this item and no response. Phone calls with no answer and no response with voice mail left. W... Ver mais

Classificada 1 em 5 estrelas

Buyer beware!!! If I could leave less than 1 star I would. I placed an order weeks ago for an item YBL stated as having in stock online. Fast forward 2+weeks, with no mention from the company,... Ver mais

Classificada 5 em 5 estrelas

I am giving this review 5 stars even though it was a rough start. No delivery or information was forthcoming about my order for 3+weeks. Several emails went unanswered. Then low and behold someone fou... Ver mais

Classificada 1 em 5 estrelas

Sent me a broken bike, noticed parts were broken after I built it. They sent me replacement parts and those were broken too, poorly packaged in a plastic bag lol. Tried to get a refund and had to wait... Ver mais

Informações sobre a empresa

  1. Loja de artigos domésticos
  2. Loja de lareiras
  3. Fornecedor de portas de garagem
  4. Loja de banheiras de hidromassagem
  5. Loja de artigos para desportos ao ar livre

Sobre YBLGoods LLC

Escrito pela empresa

At YBL Goods, we work around the clock to bring you exceptionally unique home goods online at the most affordable rates. Topped with a personalized ✅ 1-on-1 Customer Service, ✅ Price Match Guarantee, and ✅ Free Shipping on most items, we are certain that with YBL on your side, you truly will be living Your Best Life!

As an ✅ Authorized Dealer of every product we sell, you can be sure you are getting all the proper ✅ Warranty and Guarantees straight from the Manufacturer directly. With such close relationships, we are able to offer exclusive deals that 3rd Party Retailers do not have access to. There is no middle man in between us and the home accessory and home improvement brands we sell in our online store.

YBL Goods is the online home goods store that offers anything a homeowner could want or desire. From Garage Storage Lifts, to Electric Fireplaces. Outdoor Sports Equipment and Private Driveway Gates. Our online store has everything you need to make your home a special place, for not only your family, but all of your guests too! The mission of our online home goods store is to have you focus on the important things in life, while we continue to provide you with all the best home accessory products that make your life more enjoyable.


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

26 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

No response

I've placed a order 12Feb24, for a multi-bike lifter.
I've followed up with an email for movement for this item and no response.
Phone calls with no answer and no response with voice mail left.
What is going on?

22 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer beware! Less than 1 star rating!

Buyer beware!!! If I could leave less than 1 star I would.

I placed an order weeks ago for an item YBL stated as having in stock online. Fast forward 2+weeks, with no mention from the company, I find that my payment "expired" and that fulfillment status was "unfulfilled." What does that even mean??? There is no issue with my credit card whatsoever. Why list a product as being in stock, especially before the holidays, only to find out that it never was truly in stock. I'm now left to deal, "with my financial institution to [recover my] funds."

Please order from this merchant if you want additional headaches in your life. I'm left without the product ordered and without my funds. Should be illegal to operate a business as such. I'm truly in awe and fully disgusted!

13 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible and nonexistent customer…

Horrible and nonexistent customer support. I was sent a lift that didn’t work and after 4-5 months, returned it. I spent $1800 and they said the unit was “damaged and couldn’t be resold” when they got it back. IT NEVER WORKED IN THE FIRST PLACE. Thanks for taking $600 of my hard earned money and o my refunding me $1200. Shameful.

16 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Bad Bike and Bad Service

Sent me a broken bike, noticed parts were broken after I built it. They sent me replacement parts and those were broken too, poorly packaged in a plastic bag lol. Tried to get a refund and had to wait for "warehouse" aka china to approve the refund with no success, i called my credit card company and had them chargeback. That woke them up and they finally said they will approve a refund, once bike is returned, told them great send someone to pick it up... writing this review and still no one has come to get rid of it. I have emailed them twice and no response from Russell, who is the only person that answers their customer service phone and email. Crappy bike, crappy service, buy from a local manufacturer to avoid these headaches and carelessness. YBL you lost my business forever

11 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

G FORCE T-42 E BIKE

Good service.......Helpful advice.......Fast shipping......Package arrived in good shape.

24 de julho de 2022
logótipo da YBLGoods LLC

Resposta da YBLGoods LLC

Glad to hear everything was great for you Marjorie!
You're going to reallly like that T42 bike too!

Classificada 4 em 5 estrelas

The ebike is great but after my first…

The ebike is great but after my first ride I found that it has a debunk pedal. I need a new left pedal.

23 de julho de 2022
Opinião espontânea
logótipo da YBLGoods LLC

Resposta da YBLGoods LLC

Hey Nancy, 👋 I am glad the Bike is great, other than that pedal! Did Russel already reach out to you about this?

We will absolutely get that taken care of immediately for you!

Classificada 5 em 5 estrelas

Best service

I got my awning on the date that I need it. I love how they've provided me with the information and specification of each awning. I will order again soon!

22 de julho de 2022
Opinião espontânea
logótipo da YBLGoods LLC

Resposta da YBLGoods LLC

Thanks Kevin! Glad to get you everything you needed, in the time frame that you needed it!

Let us know when you need help again and Thanks for Shopping with us and the kind words!

Classificada 4 em 5 estrelas
logótipo da YBLGoods LLC

Resposta da YBLGoods LLC

Hey Steve, Sorry to hear you were having some trouble with the Directions. Were you able to get everything figured out yet?

We also do have Installation Assistance across all the US, if you need to utilize that!

Hope everything else is going well, and thanks again for shopping with us!

Classificada 2 em 5 estrelas

Took 31/2 weeks for the product to…

Took 31/2 weeks for the product to arrive and then it was missing the control panel so. I’m still waiting for that! Ugh

2 de julho de 2022
logótipo da YBLGoods LLC

Resposta da YBLGoods LLC

Unfortunately, with materials low and the fact that Auxx Lift builds all their Lifts to order, (since a lot of orders are for Custom Sizes) the current lead time was about 3 weeks, and you should have been notified of that. So that is our fault, and we do want to apologize for that. However, we have begun to narrow that window as we get past the high season for Orders of this product. But once again we apologize for the experience you received. If you do decide to shop with us again in the future, just reach out to us and we will provide you with a Discount of some sort. And we hope you do enjoy the Lift now that you have it!

Classificada 5 em 5 estrelas

My kids love it!!!!!!

My kids love it!!!!!!! Super fast delivery!!!

1 de julho de 2022
logótipo da YBLGoods LLC

Resposta da YBLGoods LLC

I am happy to hear that you and your family are enjoying the Bounce House Mary! We actually share your same passion so much so, that we just launched a Brand New website specifically for Kids! So please be sure to shop with us over there at https://www.YBLKids.com

Thanks again!

Classificada 1 em 5 estrelas

Ordered and paid for a grill

Ordered and paid for a grill. Shipping included. Two weeks later I received and email stating they would not ship unless I paid an additional $450.

30 de junho de 2022
logótipo da YBLGoods LLC

Resposta da YBLGoods LLC

Unfortunately Shipping was not included your item. But we could assist you to the other 95% of our products which do have Free Shipping Included.

Classificada 5 em 5 estrelas

Great service

Great service. Matched a price from another website. Helpful on the phone.

28 de junho de 2022
logótipo da YBLGoods LLC

Resposta da YBLGoods LLC

I am glad that we were able to work with you on this Jill! If you ever need anything else please do let us know and as always, we will Price Match anything you would like! We actually will even source Products or Brands that you are looking to buy, in the instance that we do not already carry it!

What else would you like to see us do?! lol

Classificada 1 em 5 estrelas

Don’t return your money an don’t send…

Don’t return your money an don’t send orders that you paid for

23 de junho de 2022
logótipo da YBLGoods LLC

Resposta da YBLGoods LLC

Hi Ronald, I am sorry that your order did not go as you had planned. We do try out best to help each and every customer out on an individual level, but it does not always work out the way the a Customer may have wanted. In which case, we always try to learn and adapt from each of these situations.

However, I do see that you Order was placed on May 22nd, and a Refund was issued to you on June 1st. Which seems to be an appropriate time for everything to be figured out in regards to doing a return, and then each bank does have their own processing times which we can not control.

Regardless, we do not like to see our customers have an experience of which they did not intend to have. So we would like to offer you a Discount on any future purchase you would like to make. Just reach out to one of our team members to let us know which items you were looking to receive a Discount on!

Once again, we are sorry for the unfavorable experience, and we will do everything we can to make your next order with us a memorable one for sure!

Classificada 5 em 5 estrelas

The lifts showed up on time and were…

The lifts showed up on time and were pretty easy to install.

7 de junho de 2022
logótipo da YBLGoods LLC

Resposta da YBLGoods LLC

Hey Bryan!

Really glad you were able to get those lifts up and running on your own with no problems!

We do have Installation Assistance across all of the US, but I believe you had this on your own since the start! ;)

Thanks again for Shopping with us!

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