York Camera Mart Ltd Opiniões 

286
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff are very knowledgable & friendly at this excellent, centrally located store in YORK city and are always willing to give expert, unbiased advice on all matters photographic. They undoubtedly... Ver mais

Classificada 5 em 5 estrelas

Went in (very sheepishly) to get my sensor cleaned as the 2nd hand eBay camera I've been using wasn't in the best shape. The assistant couldn't have been more helpful and told me he'd have it done the... Ver mais

Classificada 5 em 5 estrelas

Great customer service, purchased a new bridge camera and a telephoto lens for another camera. Staff explained fully on how to use, even let us try them for weight, handling, balance etc. Couldn't fau... Ver mais

Classificada 5 em 5 estrelas

I recently purchased a used Fuji XT-2 camera body, boxed with all accessories etc. What a lovely camera and in 'excellant' condition as was rated by the store. After a helpful phone inquiry to the s... Ver mais


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

286 opiniões

5 estrelas
4 estrelas
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1 estrela

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4,9

Todas as opiniões

(286)

23 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great experience from start to finish

I just received my GX880 (silver). It was a great servic e from start to finish, and my camerra was well packaged. Very helpful and swift response to my initial enquiry about stock availability. Packed and posted very quickly. Couldn't ask for more.

6 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

The customer appears to be always wrong!

Called in to get a new lens cap for my Opticron binoculars as I had bought both pairs there and had been happy with the service. I had a cap with me. The lens caps have fallen off of both pairs of my binoculars and this was the only one I had left. I was told this rarely happens and that I would need to bring in the binoculars in as the lens caps are specific to each model. The lens caps regularly fall off our binoculars! I was told in an offhand manner to look in the window to see if I could see my model. It seemed to me that most models had one of 2 sizes of cap. No offer was made to see if my cap was suitable for any of the ones in the window and that model could be ordered. Also I reported that the straps supplied with the binoculars regularly came loose. I was told this couldn’t possibly happen if fitted correctly. I assured the staff member that it could only to be told I obviously knew more than him despite his years of experience. I left the shop at that point as I had the distinct impression that the customer is always wrong! I will have to see if I can get the replacement caps elsewhere!

Having seen the reply, I rest my case! Have ordered them online.

22 de março de 2023
Opinião espontânea
logótipo da York Camera Mart Ltd

Resposta da York Camera Mart Ltd

Thank you for your valued feeback. Having explained numerous times knowing that Opticron will ask for the model number of the binoculars, you sadly didn't accept this, and appeared irritated that you just couldn't get one there and then, as they all appeared to have the same caps. As you will recall we were quite happy to get the correct cap for you, and get it delivered directly to your house, once you let us know the model. But sadly you didn't accept that this is what Opticron would want in order for it to 100% right. So the staff member was always wrong with whatever he said in your eyes too. Then after critising the caps you went on to critises the strap.
We apologise the way this was handled, because it would have been so easy to sort for you once we had the model. We have ordered random caps in the past that just don't fit correctly, so just wanted it to be 100% right.
We would still like to sort the correct caps for you and get them delivered so you aren't inconvenienced any more.
Please email the details and we will be happy to get them for you

Classificada 5 em 5 estrelas

Legendary service!.

Legendary service!.

I bought something York Camera Mart Ltd had on offer and it arrived within two days packaged in fantastic packaging and I will deffo be using them again!.

Five out of five from me! Thanks guys.

23 de fevereiro de 2023
Classificada 5 em 5 estrelas

Easy to navigate website

Easy to navigate website, great price, super fast delivery. Accompanying letter, polite and welcoming, made me feel like my custom was appreciated.
Will shop here again.

20 de janeiro de 2023
Classificada 1 em 5 estrelas

A con of a company

Bought a lens to take out of the UK but they never gave me the VAT form or Details costing me 190 pounds I would never have bought the lens if I knew that I wouldn't be getting the VAT back on it

14 de janeiro de 2023
Opinião espontânea
logótipo da York Camera Mart Ltd

Resposta da York Camera Mart Ltd

Thank you for taking the time to write this review.
We hope you are enjoying the lens you purchased, and is doing what you actually bought it for.
We are disappointed to get such a negative review not based on the actual item you bought or your experience in store, as we guess this was all positive, otherwise you wouldn't have made your purchase in the first place.
However if you had mentioned your intentions, and asked us if you could have a tax free form while you were in store purchasing the lens, this may have averted this issue, as this would have been no problem to do for you.
ALL our receipts show our VAT number, therefore are VAT receipts, so you could have added it to an ongoing tax free form you may have been collating while visiting the UK.

Classificada 5 em 5 estrelas

Very good service

Very good service - even offered to deliver personally to my home as I am relatively local although In the end I fetched it from the shop. Lens is brilliant although doesn’t have full functionality with my old camera body. I bought from here as they would be good with returns if I had needed to do so.

29 de dezembro de 2022
Classificada 5 em 5 estrelas

Great service from a fantastic small business!

Great service. Within an hour of ordering I’d received a phone call to check on personalisation and then shortly after was contacted to arrange delivery to avoid missing the post. Can’t fault and my brother is very pleased with his gift!
Thank you!

18 de dezembro de 2022
Classificada 5 em 5 estrelas

All excellent

Quick, efficient delivery, excellent product, what's not to love!

6 de dezembro de 2022
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Resposta da York Camera Mart Ltd

Thank you for taking the time to post your kind review

Classificada 5 em 5 estrelas

Camera purchase

First class service highly satisfied

2 de dezembro de 2022
logótipo da York Camera Mart Ltd

Resposta da York Camera Mart Ltd

Thank you for your kind review

Classificada 5 em 5 estrelas

Excellent communication and service

Excellent communication and service, recommend using this store, they were so helpful and the service from the team has secured my loyalty. Bought a Fuji camera and will be purchasing future products from them

3 de dezembro de 2022
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Resposta da York Camera Mart Ltd

Thank you for taking the time to write your kind review. Enjoy your Fuji camera !

Classificada 5 em 5 estrelas

Genuine advice, excellent service

I popped into the shop whilst in York, and received honest and to the point opinion on a telephoto lens for my mirror less camera. It gave me confidence and saved me time looking elsewhere. The service I received was excellent.

25 de novembro de 2022
Opinião espontânea
logótipo da York Camera Mart Ltd

Resposta da York Camera Mart Ltd

Thank you for taking the time to post your kind review

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