The staff communicated really promptly via email and answered all my queries. The offered lots of advice and guidance to help me choose the right bonsai. It arrived with 24 hours, securely packaged a... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Yorkshire Bonsai were really well experienced in bonsais and were able to give me alot of advice on how to care for my new tree. He has stayed in touch when I have queries and my tree is doing grea... Ver mais
Delighted with the trees and the service from this company. I received a dawn redwood forest earlier this year and unfortunately one of the trees wasn't producing any growth. I contacted the company... Ver mais
A empresa respondeu
Amazing! I ordered a Brush Cherry and Buddhist Pine for my husband’s birthday and the little bonsai trees are so beautiful! You can tell they have been nurtured with love and care- they are such soulf... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.
Informações de contacto
Brookfield Court, LS25 1NB, Leeds, Reino Unido
- 01133709066
- admin@yorkshirebonsai.co.uk
- yorkshirebonsai.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service and beautiful bonsai
The staff communicated really promptly via email and answered all my queries. The offered lots of advice and guidance to help me choose the right bonsai. It arrived with 24 hours, securely packaged and we were so impressed by the tree, it’s beautiful! Staff also offered follow up support if needed. Great service all round and a fantastic bonsai tree.
Yorkshire Bonsai- Trustworthy business
Yorkshire Bonsai were really well experienced in bonsais and were able to give me alot of advice on how to care for my new tree.
He has stayed in touch when I have queries and my tree is doing great!
Thank you to the team for helping assist me with my new tree and i look forward to buying more pieces for my garden in the future! I highly recommend.
Delighted
Delighted with the trees and the service from this company.
I received a dawn redwood forest earlier this year and unfortunately one of the trees wasn't producing any growth. I contacted the company and they couldn't have been more helpful. They offered sensible, practical advice and kept in contact throughout. When it became clear that the tree in question wasn't going to produce growth they immediately dispatched a lovely replacement that I'll be able to add to the forest when it comes time to repot it.
Genuinely impressed and really looking forward to watching the forest develop in the coming years 👍

Resposta da Yorkshire Bonsai
Excellent after care - would recommend Yorkshire Bonsai
I bought a bonsai as a gift for a friend, and although we initially had a problem with it losing all of its leaves, I couldn’t fault the customer service.
I emailed the Yorkshire Bonsai with photos, and they got back to me very quickly with a detailed and reassuring response (thank you Eve). They explained what had most likely caused the problem, gave clear step-by-step advice on how to care for the tree, and invited us to keep in touch with updates if we needed any further help.
We followed their recommendations, and I’m delighted to say the bonsai recovered and is now thriving. It was obvious they genuinely wanted to help rather than just dismiss the issue.
Things don’t always go perfectly with living plants, but what really matters is how a company supports its customers when they need help. In that respect, they were excellent. I wouldn’t hesitate to buy from Yorkshire Bonsai again and would happily recommend them to anyone looking for a quality bonsai backed by outstanding customer service.

Resposta da Yorkshire Bonsai
Exceptional all round, would highly recommend
Excellent quality trees and I’m on my 3rd order now. Very well packaged and in top condition when they arrived!!
My tree arrived very securely packed…
My tree arrived very securely packed and arrived in perfect condition I love how she looks just like my other Chinese elm’s she was dispatched and delivered in what I would call record time I am very pleased to recommend Yorkshire Bonsai to anyone who is looking for a bonsai tree that will be healthy and pretty and a pleasant ordering experience to boot

Resposta da Yorkshire Bonsai
Fantastic service…
This is my second purchase and again the recipient was very pleased with this gift. Arrived in perfect condition and in good time for my son's birthday. Brilliant service

Resposta da Yorkshire Bonsai
Bonsai gift
I bought the tree as a present for a friend. He absolutely loved it
He said it was really well packed. I was worried as it was the hottest day of the year but it was absolutely fine.

Resposta da Yorkshire Bonsai
Great customer relations.
I ordered a beginners Bonsai & tools set for my son's birthday through ebay. I contacted Yorkshire Bonsai to enquire when to expect delivery, I received an email from Eve same day explaining there had been an issue with them receiving the order & unfortunately the type of Bonsai I ordered was no longer in stock. Eve was very apologetic & reassuring & asked what it was that I liked about that particular Bonsai i.e shape & canopy & offered to select me a close equivalent & she would make sure it would be delivered in time. The Bonsai arrived within 48hrs, all items were securely packaged, the tree was supported by sturdy ties, the soil was still moist covered by clingfilm, the tree was in great condition & higher value than the one I had ordered. I would not hesitate to purchase from Yorkshire Bonsai again, it is obvious they care about their products & customer relations.

Resposta da Yorkshire Bonsai
Bought months ago.
Bought months ago.. not gonna lie thought id been scammed.. leaves yellowing thought it was dying left a bad trustpilot review but boy was i wrong.it has now been ammended. apologies about that.. trimmed it a couple of times and thrives in sunlight.. just some tlc is all it needed plus probably stressed from moving from you to me

Resposta da Yorkshire Bonsai
Bonsi tree 🌳
Amazing item ,well packaged arrived safetly love it thank you for growing these amazing trees 🌳 . Great company to buy from ,defo will be buying more 🤭

Resposta da Yorkshire Bonsai
Thank you Paul I called up for a…
Thank you Paul I called up for a birthday gift for my son and the communication and delivery were perfectly came a day before his birthday so I couldn't be any happier so thank you Paul and would definitely recommend anyone looking for a bonsai to look at Yorkshire bonsai

Resposta da Yorkshire Bonsai
Amazing
Amazing! I ordered a Brush Cherry and Buddhist Pine for my husband’s birthday and the little bonsai trees are so beautiful! You can tell they have been nurtured with love and care- they are such soulful happy trees- they make us smile. The next day delivery was spot on and the careful packaging meant that they arrived in pristine condition- thank you so much Yorkshire Bonsai! We absolutely love your products! I would recommend to anyone and will be a returning customer!

Resposta da Yorkshire Bonsai
Beautiful Tree and great delivery
Recently purchased a Chinese Pepper online. Was in super condition and securely packed for transit. It arrived on the delivery date I requested and am thoroughly happy with the tree. Would recommend this company

Resposta da Yorkshire Bonsai
Really nice Website that was easy to…
Really nice Website that was easy to navigate, and the products are gorgeous. So pleased with my little Bonsai pot and tray!

Resposta da Yorkshire Bonsai
Beautiful tree and great customer service
Knowing nothing about bonsai, I asked questions and got real personalised help.
The Elm is beautiful. My partner (was his present) loves it. Hope we can help it thrive.
Would recommend Yorkshire Bonsai.

Resposta da Yorkshire Bonsai
Absolutely amazing
Absolutely amazing. The packaging is superb plants are very well packed and protected. You get fantastic information about caring for your plants.

Resposta da Yorkshire Bonsai
Purchase was a gift
Purchase was a gift. Recipient " it's beautiful and I love it".
Service, packaging and a beautiful tree as promised.

Resposta da Yorkshire Bonsai
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







