Yorkshire Tea Opiniões 

Very quick response from my problem about the teabags and very satisfied with result. Thank you.

Dealt with a minor problem I had promptly

Quick response from customer service and solution sorted out within the day, very helpful and efficient.

I am very pleased with the response to my complaint regarding split tea bags. Shortly after sending my email to the customer services department, I received an acknowledgement to say the matter was being looked into. The following day I received an email that explained the situation, a thanks for bringing it to their attention and an offer of replacement of the goods. The email was personal to me not the usual blanket response. I even received another email to say they were grateful that I am a loyal Yorkshire Tea drinker. It is wonderful to feel appreciated as a customer and communicate with a person not a Chat Bot. Other companies need to take a Tea Leaf from Yorkshire Tea and follow their example of how to value their customers.

Excellent customer service, very quick to respond and answer the query.
Their tea is outstanding also.

We had an issue with a box of Yorkshire Tea (which is our favourite tea) Phoebe on customer services got back to me very quickly with a very thorough answer to my questions and offered to replace the box of teabags too! Very happy with the interaction. Well done Yorkshire Tea.

Excellent customer service with Bronte Hollingworth very good indeed
Thanks Michael Dutchak

Our complaint was taken seriously, and we got a speedy positive reply.

I raised an issue with the customer service team and it was dealt with quickly, efficiently and without any fuss by both Rachel & Emily. Response times and communication was excellent from start to finish. Truly a great example to other companies of how a customer service team should be run. Top marks to the team.

I emailed a question on the contact link and received a really lovely reply within a day. For such a large company to take the time to read and reply so quickly reiterates their commitment to their brand. Thank you

I raised a small issue re some teabags I purchased and was extremely pleased that the matter was dealt with promptly and positively. Thanks once again and I look forward to having many more lovely Yorkshire teas wake me up in the morning!

My enquiry by email was answered within minutes, followed shortly by another explaining how the problem occurred and promising a replacement within 10 working days. I was very impressed

I received a prompt, polite, reassuring
and helpful response to my email regarding our favourite coffee blend, Lazy Sunday

Very good customer service department Bronte came back to me extremely quickly to resolve my problem and went above and beyond in dealing with my email.
Very impressed

A wonderful customer service experience!
Not only is Yorkshire tea the best. The customer service is the best!
Thanks again for your care and consideration.

Within a couple of hours of my problem being brought to there notice it has been explained and a solution arranged Thankyou for your quick response and great service

Most impressed with the outstanding "customer care" we received from Phoebe Dixon at Taylors of Harrogate.
I had raised a packaging issue and the explanation plus action taken was swift and impressive.
We love Yorkshire Tea. Long may your success continue.

An immediate response and a very helpful email from the customer service teM

Excellent customer service, responded to my issue quickly & efficiently. Bronte arranged for replacement teabags to be sent to me and these have been very well received within a week of her response. I do love Yorkshire tea!

Yorkshire Tea is the only tea I drink and when I experienced a few tea bags that didn’t want to perform their duties I contacted customers services to make them aware. Because how can a company know something is wrong if you don’t tell them right?

I was contacted within a couple of hours with an explanation and some fresh tea bags in the post. Can’t wish for anymore than that.

Top customer service.

Keeping us topped up with tea 🫖