Your Celebrity Magazines Opiniões 175

TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Really helpful and kind, really good communication and helped out with an enquiry without any issues, shipped to me super quickly and well packaged. I have used this company lots of times and definit... Ver mais

Classificada 1 em 5 estrelas

In April, my friend and I placed a combined order for a total of four magazines: behind the blinds x2 and wonderland x2. As of June, we have yet to receive both copies of wonderland. We were charged f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The inventory is why I found YCM, but the customer service and care is why I stayed. Not only do they carry every single magazine you could dream of, but the attention to detail that goes into their p... Ver mais

Classificada 5 em 5 estrelas

They truly understand how to make a fangirls life easier! Especially limited prints can give you such FOMO and it's nice to know someone got your back. 10/10 experience, super fast working and super... Ver mais

Informações sobre a empresa

  1. Loja de artigos colecionáveis
  2. Distribuição de jornais
  3. Banca de jornais
  4. Loja de livros raros

Escrito pela empresa

Welcome to Your Celebrity Magazines! Discover a treasure trove of celebrity magazines. With a stellar (4.8/5) score and over 4.5k reviews on the shop app here shop.app/m/yourcelebritymagazines Trust us for your celebrity culture fix!


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

175 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Wonderful experience!

First time buyer here. 100% would recommend this company. The order process is super easy, the dispatch was instant. I had my magazines delivered to me in 9 days from the UK to the Czech Republic which is AWESOME. Also, everyone in the customer service is really sweet and helpful. Thank you so much folks!

23 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

J’ai cherché le magazine British Vogue…

J’ai cherché le magazine British Vogue pendant un peu plus d’un mois sur Internet sans pouvoir le commander depuis la France. Puis je suis tombé sur ce site. Ayant eu du mal à trouver le magazine, j’ai eu peur que ce soit une arnaque, mais je me suis décidé à commander après plusieurs avis positifs sur Internet. Finalement aucun regret, le service est super. Les magazines ont été envoyés, bien emballé et en super état. Je suis très contente de ma commande. Seul petit inconvénient : le prix de l’envoi. Étant en France, j’ai payé des frais de port assez élevé, ce qui fait que j’ai eu deux magazines pour 50 €. Cependant aucun regret après le nombre d’heures que j’ai passé les chercher sur Internet.

18 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The support is really great!

The support is great! I've ordered a few magazines already and have never been disappointed. Whenever there's an issue with shipping or the exact cover is not available, someone will help out immediately.

23 de janeiro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Reckless packaging

I received a couple of issues of the recent TIME magazine after a couple of weeks (international shipping so that is fair).
However, when I received it, the magazines had been forcefully stuffed inside - bent and folded, which had a significant impact on their outlook. No internal protection of the magazines at all. The outside package was unharmed, so it it definitely not the postal service's fault.
Both the items and the shipping were very expensive, so I had expected much more care.
I have been in contact with customer service, who refuse to issue any refund. They suggest shipping it back and in return they will send new issues, but after this, I do not trust the packaging, and the amount of time we have already waited would be more than doubled - also shipping from here is not so easy and quite the hassle when you were just expecting your items to arrive in good condition (after all, I did spend a significant amount of money to ensure just that).
So do not expect that your items will be handled with care.
EDIT: in the answer from the company it says "damaged in transit". This is not the case as the outside package was in pristine condition, so the postal service had nothing to do with this.

11 de janeiro de 2024
Opinião espontânea
logótipo da Your Celebrity Magazines

Resposta da Your Celebrity Magazines

Sorry to hear your item was damaged in transit. Offered free return and replacement with extra protection but buyer decided to keep the items.

Classificada 5 em 5 estrelas

Great offer

Great offer, easy order process. And a great support if something goes wrong.

11 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A good company to deal with.

I have always received prompt and efficient service from this site. An immediate refund, as a voucher towards a future order, was received when a pre-ordered item was not sent to me by an American outlet. I have always dealt with Jonny and have been completely satisfied with his response to any query I may have had.

1 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

The folks are FANTASTIC when it comes…

The folks are FANTASTIC when it comes to hunting down and locating magazines for celebs you follow. I have been using them for years and will continue to do so. Communication is wonderful, products are shipped fast to wherever you are in the world, and are packed nicely.

22 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Took money, never arrived, won’t fix it

Waited over a month for a magazine I ordered, since I ordered from the US and can take a while, and it never arrived. When I brought this up to them, they said since it’s been more than 30 days, they wouldn’t do anything. They were very quick to shift blame to me for not contacting them sooner instead of being accountable and offering a solution.

Update: When they saw I posted this review, they suddenly were more open to the refund they initially denied me. But they said that would be difficult to do since I posted this review. I had to say I would change it to get the refund. We worked it out to where they’ll now be issuing a refund. So, once I receive the refund, I’ll be happy to change my review to a bit more positive.

9 de novembro de 2023
Opinião espontânea
logótipo da Your Celebrity Magazines

Resposta da Your Celebrity Magazines

Unfortunately the buyer allowed 6 months before contacted us that their item had not been received. This is against our policy but an exception was made as a goodwill gesture and the buyer has been refunded in full.

Classificada 5 em 5 estrelas

Great customer service

I recently purchased a magazine featuring my fave celebrity. I didn’t realise it was going to be much larger than standard, but it came so well packaged (in a hard tube), it was pristine.
I have just ordered another magazine and received an enquiry to check I definitely wanted 2 copies as I had already pre ordered the same edition (which I had forgotten!). My mistake was quickly rectified and the second order cancelled. Kudos to Jonny and Megan for reaching out to check (they could have easily just sent the two copies as it was my error) and for such great customer service. I would definitely use this company again!

4 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

Jonny was very helpful and always quick to respond via email. Jonny helped with sourcing a brand new copy in fantastic condition after letting me know the only copy they had left in stock of the magazine I wanted had scratches to the cover.

Fantastic service! I can’t wait to buy from you again!

20 de setembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Great team of consultants

Very friendly and efficient customer service.
I had contact with two of their consultants - Jonny and Megan.

They reply very fast and giving a great follow up on the orders.

18 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Pristine copy

I was a little nervous ordering overseas from a company I didn’t know. I ordered the Steely Dan guide. It arrived extremely well packaged, pristine.

9 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

COMPANY RECOMMENDED

Great customer service and product. I got it safely, not one scratch on it. The managers were nice and they replied to my email very fast so I was really satisfied. Would 100% order again

7 de julho de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Good customer service

My confirmation mail got deleted, and it took 44 days for my package to arrive.
Though when I wrote to customer service they were quick to respond, gave a great explanation, and resent my mail.
4 stars since shipping was so long and I did have to contact them but all in all I would definitely order again

6 de julho de 2023
Opinião espontânea

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