YourDirectTech Opiniões 

34
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Ordered my son an Xbox controller on the 2nd may for his birthday the 11th may but yet it’s 17th still nothing even tho I have emailed a few times but nothing back i paid the £4.99 delivery which take... Ver mais

Classificada 2 em 5 estrelas

I have ordered a phone from them on 14,still haven't received any information and they haven't even answered to the email. Paid Standard delivery I should've receive the phone by now..but at least I w... Ver mais

Classificada 5 em 5 estrelas

Fantastic company! I cannot rate these highly enough. After being ripped off by another online phone company I was a bit dubious about ordering from these seeing as they are new. However, they went ab... Ver mais

Classificada 4 em 5 estrelas

I ordered a xbox over 2 weeks ago now I got told last Friday that it will be out for delivery for next day but its nearly a week later and no xbox still I have contacted them through email they take... Ver mais

Informações sobre a empresa

  1. Loja de dispositivos electrónicos
  2. Empresa de equipamento electrónico

Escrito pela empresa

YourDirectTech is the newest and latest in online retail. We're offering you the best tech and the best prices! We also offering INTEREST free finance when paid over 6 weeks. We have different checkout options to ensure you can get your tech when you need it.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

34 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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3,7

Todas as opiniões

(34)

0 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

I have ordered a phone from them on…

I have ordered a phone from them on 14,still haven't received any information and they haven't even answered to the email. Paid Standard delivery I should've receive the phone by now..but at least I would like to have some information at least.NOT professional at all!

20 de maio de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

Ordered my son an Xbox controller on…

Ordered my son an Xbox controller on the 2nd may for his birthday the 11th may but yet it’s 17th still nothing even tho I have emailed a few times but nothing back i paid the £4.99 delivery which takes 3-5 days. Hopefully I get reply or the order soon as it’s been ages

17 de maio de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

I can't believe sice friday i olaced my…

I can't believe since friday i placed my order and until now i haven't receive my product as well very lack communication from your support just dont care sbout my concerns and my time to try to get in touch with you

12 de maio de 2021
logótipo da YourDirectTech

Resposta da YourDirectTech

Hello, you ordered a Xbox one on finance, LayBuy have only settled your finance today, this is why prior to your bad review we already emailed you back? So I’m not sure what your talking about in terms of not communicating with you?

If you order on finance your finance must be settled before we ship.our website also states were experiencing delays and this was visible at your time of purchase.

As we advised you vis email you will receive tracking within 24 Hours.

Thanks for the review

Classificada 4 em 5 estrelas

I ordered a xbox over 2 weeks ago now I…

I ordered a xbox over 2 weeks ago now I got told last Friday that it will be out for delivery for next day but its nearly a week later and no xbox still I have contacted them through email they take ages to reply I can't go on the website its been down for a week now so I have no way of finding out where my order is? I sent a email back yesterday to find out what's going on for them to say they will get back to asap but 24 hours later still no reply?! Does anyone have a contact number for this company?

UPDATE: they contacted me and explained the reason why it was such a delay and in good measure they paid for next day delivery also threw in a xbox one game so I'm chuffed

28 de abril de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Unprofessional

Took ages to receive item. They were nice to begin with and very helpful, until I told them the item didn’t work! They also said they’d give me partial discount once I finally received the item which they didn’t! When telling them the issues with the iPad I was told “it’s per description” so basically if it doesn’t work tough! I know it’s second hand but when you pay a bit for something you expect it to work! Then I get a “no worries” messages from them after explaining all this and how annoyed I am. Very unprofessional and now have a very distraught 4 year old who had his birthday present extremely late for him now not be able to use it! Will never offer from them again.

14 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic customer service and great…

Fantastic customer service and great communication. Had an issue due to my delivery address being different from the billing address but when I emailed about this I had a response back in less than 5 minutes and they got the issue resolved immediately! Would definitely recommend and would 100% buy from them again.
Thank you!

2 de abril de 2021
Classificada 5 em 5 estrelas

Would highly reccomend

Excellent service I recieved the phone really quick and was in excellent condition you would never know it wasn't brand new not a mark on it. I would highly reccomend this company to anyone many thanks

1 de abril de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Never again would i use these

Never again would i use these! DONT reply to emails DON'T SEND out don't email dispatch note! Phone came USED however never said that on the website and now all of a sudden its on there website saying they are all USED! Even better they sell the items that are USED same price as brand new! Apparently not allowed to send product back unless they give you written permission! If I could give 0 stars trust me I would. Don't waste your time or money! Item was late not even packaged very good 😒 wasn't impressed was meant to be a birthday present which was late! Went out and brought brand new for the same price from argos and alteast I can send it back if any problems! AVOID

30 de março de 2021
logótipo da YourDirectTech

Resposta da YourDirectTech

You have not contacted us what so ever our price is our price, did the place you got the new one allow you to pay weekly? If you didn’t like the price you should not have ordered it, our website states unless otherwise stated all of our phones are refurbished. Big letters on the home page say this, we’ve reached out to you to return the item how ever I must let you know we record all serial numbers before shipping,

In terms of giving us one star we rate you 0 stars as you have constantly lied about this order. You’ve not contacted us and won’t be welcome at our store again.

Classificada 5 em 5 estrelas

I ordered a Samsung S20 FE

I ordered a Samsung S20 FE. It was very well priced and brand new. I haven't yet received my phone but I have been kept up to date with the status of my delivery and my phone will be arriving on Thursday of this week. I had never heard of these guys until my friend mentioned them to me and to be honest they seem very responsible and trustworthy. I sent an email and I got a response within an hour so they are kn the ball with the orders they receive. 5 stars easily. Good luck for the future guys.

Thanks a lot
Michael

29 de março de 2021
Classificada 1 em 5 estrelas

Didn't recieve what I payed for box…

Didn't recieve what I payed for box damaged and tampered with wrong colour phone and stated phone is brand new but it clearly isn't, very disappointed

27 de março de 2021
logótipo da YourDirectTech

Resposta da YourDirectTech

We've already emailed you back in regards to this? you've literally collected the phone today....
ive asked you to send me pictures of the item you have received we've not had a response from you yet...

Classificada 5 em 5 estrelas

Ordered a Nintendo Switch and it was…

Ordered a Nintendo Switch and it was dispatched within two days. Royal Mail messed up and sent it to the wrong place but YourDirectTech were able to track it down and have it redelivered to me. Very happy with their customer service for a problem that wasn't their fault. Will likely use them again.

24 de fevereiro de 2021
logótipo da YourDirectTech

Resposta da YourDirectTech

Thank you for your honest review :)

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