Y'OUR Personalized Skincare Opiniões 733

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m really liking my Y’OUR skincare. My skin has greatly improved. My pores have gotten smaller and my texture feels smoother making my make up look less cakey. I initially was concerned when I notice... Ver mais

Classificada 5 em 5 estrelas

I emailed Y'OUR about receiving different cleansers, two of which dried my skin out, and also about having two different accounts. I was expecting there to be a lot of back and forth, but they handled... Ver mais

Classificada 5 em 5 estrelas

I absolutely loved the products that I received. I received the setting spray and the tinted moisturizer. These products were very gentle in my skin and I enjoy that it didn't have a heavy after resul... Ver mais

Classificada 5 em 5 estrelas

I really enjoyed the customer support—they were friendly, helpful, and made the experience great. I received the tint and the setting spray, and I’m very happy with both products. The tint matches my... Ver mais

Informações sobre a empresa

Escrito pela empresa

We created a unique algorithm - Skin AI ® - that’s driven by powerful AI and human insights to fully assess your skin’s needs, then create a personalized regimen that changes with you. Because we believe every person should be able to have the confidence and “I can do anything” feeling that comes with having great skin.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

733 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 42% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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4,8

Todas as opiniões

(733)

185 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Y’our skincare is excellent

Y’our skincare has honestly been a game changer for me. I love the way it makes my face feel—so smooth, refreshed, and cared for. The acne ointment really cleared my skin, even when I wasn’t as consistent as I could be. The fact that I still saw results says a lot!

I just had a baby, so the 3-step routine is quick and simple, which fits my life perfectly right now. It’s fast, it’s effective, and it doesn’t overwhelm my schedule.

I can only imagine what it would do if I used it daily like I should 😅 but the results already speak for themselves. If you want skincare that actually works and keeps things simple, Y’our is it!

Absolutely love it.

17 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good Quality Products

My daughter really enjoys her products and feels like they have helped her skin become more clearer.

17 de novembro de 2025
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Resposta da Y'OUR Personalized Skincare

Thank you for sharing! We’re so happy to hear that your daughter is enjoying her products and seeing improvements in her skin. We appreciate your feedback!

Classificada 5 em 5 estrelas

Best skincare

Ever since I started using this skincare my skin has never looked better. I have always had sensitive skin with lots of redness and acne, and I have truly seen a huge difference with this skincare routine.

18 de novembro de 2025
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Resposta da Y'OUR Personalized Skincare

We’re so happy to hear that your skin is looking and feeling better! It’s amazing to know that our skincare routine has made such a positive difference for your sensitive skin. Thank you for sharing your experience!

Classificada 5 em 5 estrelas

Great product, even better staff.

Y’our skincare has been amazing from the very beginning. I’ve spent many years searching for products that work for my skin (which is oily and prone to breakouts) without drying it out. I stumbled across this company during one of my many binges of research and I haven’t looked back yet. On top of the product being amazing the customer service and support are always so nice and accommodating and they respond very quickly. I always recommend these products when I hear people complaining about their skin and/or current skin care. Overall amazing product and amazing staff.

16 de novembro de 2025
Opinião espontânea
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Resposta da Y'OUR Personalized Skincare

Thank you so much for your kind words! We’re thrilled to hear that both our products and customer support have made such a positive impact on your skincare journey. Your recommendations mean the world to us, and we’re grateful to have you as a customer!

Classificada 5 em 5 estrelas

such a MUST-HAVE!

Absolutely love this brand! I got my acne-prone friend the spot treatment and she has been LOVING it! while I got myself the exfoliating gloves and setting spray, and they've been great aswell! I love that the gloves are so easy to use in the shower compared to an actual scrub where it's kinda hard, and the makeup setting spray melts and sets my makeup nicely!

16 de novembro de 2025
Opinião espontânea
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Resposta da Y'OUR Personalized Skincare

Thank you for the awesome review! We’re so glad both you and your friend are enjoying your products. It’s great to hear that the exfoliating gloves and setting spray are working well for you, too! Thanks for sharing your experience!

Classificada 5 em 5 estrelas

The service was great and very…

The service was great and very friendly! They were very cooperative and helpful. Love these products!

29 de outubro de 2025
Opinião espontânea
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Resposta da Y'OUR Personalized Skincare

Thank you for the kind words! We’re so glad to hear that you had a great experience with our service and are enjoying the products. We appreciate your feedback!

Classificada 5 em 5 estrelas

I’ve always struggled to find skincare…

I’ve always struggled to find skincare products that actually work for my skin—most either too expensive or give results that don't last. But after trying Y’OUR Skincare, I finally feel like I’ve found something that truly understands my skin’s needs.
What sets Y’OUR apart is that it's not a one-size-fits-all product line. After taking a short skin quiz, I received a custom 4-step routine tailored specifically to my concerns—in my case: dry skin, mild acne, and dark spots. After about three weeks of consistent use, my skin looks noticeably clearer and more balanced. I also appreciate that the formulas are free from parabens and sulfates. It’s skincare that feels clean and thoughtful.They also adjust your formula for free, and their costumer service is great.
Y’OUR takes the guesswork out of skincare. The personalized system makes it easy to stay consistent.I Highly recommend.

11 de agosto de 2025
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Resposta da Y'OUR Personalized Skincare

Thank you so much for sharing your experience! We’re thrilled to hear that the personalized routine has made such a difference for your skin. It’s great that our formulas are working to clear and balance your skin, and we’re glad you’ve found the consistency so easy. We truly appreciate your recommendation!

Classificada 5 em 5 estrelas

I had a lot of buttons that were…

I had a lot of buttons that were hurting me that were coming out alot I tried the lotion and the medicine when I tried this skin care only for 2 weeks my acne was done I'm so happy I don't have acne anymore and dark spots this is the best formula

18 de outubro de 2025
Opinião espontânea
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Resposta da Y'OUR Personalized Skincare

We’re so thrilled to hear that the skincare made such a difference for you in just two weeks! It’s amazing that your acne and dark spots cleared up so quickly. Thank you for sharing your results with us!

Classificada 5 em 5 estrelas

My experience with you guys has been…

My experience with you guys has been outstanding since the beginning! From taking care of my very complicated skin to figuring out my financial situation to continue with my subscription has been amazing. I’ve struggled with skin/ acne issues for years and the specialist gave me the right products for my skin. Even if I have an irritation that comes up randomly they figure out what will work best for me. From the financial side of things, I was given multiple options with great explanations.
I am very grateful with how well things are addressed and explained. The professionalism, clarity, and kindness of this company makes me very happy!

18 de outubro de 2025
Opinião espontânea
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Resposta da Y'OUR Personalized Skincare

Thank you so much for sharing your experience! We’re so glad to hear that our team has been able to support both your skin and your financial needs. It means a lot to us that you feel heard and cared for. We’re thrilled to continue helping you on your skincare journey!

Classificada 5 em 5 estrelas

The skin care is great

The skin care is great. My friends tell me all the time how great my skin is. And the service is even better! They really care that I’m happy and that attitude isn’t always when you see in other companies.

18 de outubro de 2025
Opinião espontânea
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Resposta da Y'OUR Personalized Skincare

Thank you so much for the kind words! We’re thrilled to hear that your skin is looking great and that our service has made a positive impact. We truly care about your happiness, and we’re so glad it shows!

Classificada 5 em 5 estrelas

They care About Us The Customers :)

1 de outubro de 2025
Opinião espontânea
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Resposta da Y'OUR Personalized Skincare

Thank you for the kind words! We truly care about our customers and are so glad to hear that it shows. Your support means everything to us!

Classificada 5 em 5 estrelas

Products are great!

Products are great!
love the products and the customer service is great as well. they resolve issues quickly and effectively and have definitely made me a life long customer

16 de outubro de 2025
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Resposta da Y'OUR Personalized Skincare

Thank you for the fantastic review! We’re so glad you’re enjoying the products and the customer service. We’re honored to have you as a lifelong customer!

Classificada 5 em 5 estrelas

So far so great!

Hello!

So far so great with this company. I reached out with a couple questions, and received a response immediately. The representative was kind, thorough and professional. The product seems to be working well for me thus far.

15 de outubro de 2025
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Resposta da Y'OUR Personalized Skincare

Thank you for sharing your experience! We’re so glad to hear our team was able to assist you quickly, and that the product is working well for you. We’re excited to continue supporting you!

Classificada 5 em 5 estrelas

This has been the only skincare that works for me

This has been the only skincare that has worked to control breakouts and to even my skin tone. I'm not a young woman so I was excited that I finally found a skincare line that works.

10 de outubro de 2025
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Resposta da Y'OUR Personalized Skincare

We’re so happy to hear you’ve found a routine that truly works for you! It’s wonderful that your skin is clearer and more even. Thank you for sharing your experience with us.

Classificada 5 em 5 estrelas

Hope has been restored!!

In a world where customer service has all but been extinguished, it was beyond a surprisingly superior experience to work with this support team. My issue took some time, diligence and understanding on the team’s part but the issue was resolved with patience, professionalism, and above all, kindness.

Kudos to excellent customer care!! It is gratifying to know that this level of service still exists!!

9 de outubro de 2025
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Resposta da Y'OUR Personalized Skincare

Thank you so much for the kind words! We’re thrilled to hear that our team could help and provide such a positive experience. Your satisfaction means the world to us, and we’re grateful for your patience and trust.

Classificada 5 em 5 estrelas

I’m a lifer

I’ve been using these products for about a year and really love them! The customer service team is very attentive to your needs and works really hard to find the right regimen for you if you should ever have questions or concerns! I think I’m a lifer!

6 de outubro de 2025
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Resposta da Y'OUR Personalized Skincare

We love hearing this! It’s wonderful that you’ve been enjoying your products and feeling supported by our team. We’re so happy to have you as part of the Y’OUR family!

Classificada 5 em 5 estrelas

A Skincare Brand That Listens and Adapts

Thank you, Y'OUR Personalized Skincare! I’ve been using your products on my sensitive skin for almost a year, and I couldn’t be more satisfied. As my life has transitioned, I began to notice changes in my skin, but your team wasted no time identifying the issues and providing thoughtful solutions to adjust my routine to fit my current needs. I truly appreciate your commitment to excellent service and a product that really works!

1 de outubro de 2025
Opinião espontânea
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Resposta da Y'OUR Personalized Skincare

Thank you for sharing your experience! We’re so happy to hear that your personalized routine has continued to support your skin through changes. Our team loves helping you keep your skin feeling its best, your trust means a lot to us.

Classificada 5 em 5 estrelas

I appreciate the customization and the…

I appreciate the customization and the quality of the products as well as the communication.

7 de outubro de 2025
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Resposta da Y'OUR Personalized Skincare

Thank you so much! We’re so glad you’re enjoying both the personalized care and the quality of your products.

Classificada 5 em 5 estrelas

Excellent Customer Serive

I needed an adjustment on two of my products and they fixed it right away no questions asked.

1 de outubro de 2025
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Resposta da Y'OUR Personalized Skincare

We’re so glad our team could help quickly! Thank you for sharing your experience and for trusting us with your skincare.

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