Y'OUR Personalized Skincare Opiniões 733

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m really liking my Y’OUR skincare. My skin has greatly improved. My pores have gotten smaller and my texture feels smoother making my make up look less cakey. I initially was concerned when I notice... Ver mais

Classificada 5 em 5 estrelas

I emailed Y'OUR about receiving different cleansers, two of which dried my skin out, and also about having two different accounts. I was expecting there to be a lot of back and forth, but they handled... Ver mais

Classificada 5 em 5 estrelas

I absolutely loved the products that I received. I received the setting spray and the tinted moisturizer. These products were very gentle in my skin and I enjoy that it didn't have a heavy after resul... Ver mais

Classificada 5 em 5 estrelas

I really enjoyed the customer support—they were friendly, helpful, and made the experience great. I received the tint and the setting spray, and I’m very happy with both products. The tint matches my... Ver mais

Informações sobre a empresa

Escrito pela empresa

We created a unique algorithm - Skin AI ® - that’s driven by powerful AI and human insights to fully assess your skin’s needs, then create a personalized regimen that changes with you. Because we believe every person should be able to have the confidence and “I can do anything” feeling that comes with having great skin.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

733 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 42% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(733)

185 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very pleased with the product offerings from Y'OUR

The product line has more than exceeded my expectations. After just a few weeks of use the products were able to address my perimenopause skin issues. Additionally the customer support team was exceptional, very responsive and professional in addressing my concerns. I highly recommend this product line and the company.

19 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Products and Exceptional Customer Support

I am a new customer and very excited to start using y'our skincare products and see positive changes in my skin. I came across many positive reviews, which gave me the confidence to trust y'our brand—especially during pregnancy, when I’m very cautious about using any products.
The customer service has been amazing. My skin consultant, Annie, was extremely responsive to all my emails and questions and was very understanding of my financial situation as well.
I’m truly looking forward to continuing my skincare journey with y'our brand and would love to try more of y'our products in the future.

16 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Peace of Mind Products

I have been using Y'OUR for over two years, and I love them! The products are clean, and there is such a peace of mind when using their products. I was able to continue using their products while pregnant. Any time I need to make adjustments they are quick to answer my questions and change my formula to help me get the desired results without charging me extra. If I ever run out of a product, I get free refills, so I don't have to wait until the next billing cycle. I love love love their products!

29 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This brand is absolutely amazing

This brand is absolutely amazing! I can not say a bad word about them. I have tried several of their products but my favorites are the Skin Tint, the Lip balm, and the Makeup Primer. The skin tint feels lightweight and blends beautifully. The lip balm keeps me from reapplying other chapsticks. The makeup primer makes my skin feel smooth and keeps my makeup in place for hours without causing my skin to breakout. If you’ve been thinking about getting anything from this brand, take this as your sign to go for it!

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Best Company and Products

I was looking for a natural facial cleansing routine after I used a product that left my eyes swollen and dry patches on my skin. I found this company and ordered the products. I received everything and could not figure out how the lotion worked so I messaged and they sent a new bottle with instructions for free. I love how my skin is soft and I never have breakouts or issues anymore. My skin was dry and dull looking and now it is radiant! I was having an issue with my bank allowing the payments to receive my subscription so I started a new account. I received the new cleanser and it was not the same as the old cleanser. I messaged the support team and they got right back to me and sent the old formula that I loved for free. Customer service has been nothing but amazing! The products are fantastic and I never want to use another product again! Thank you so much for your products and wonderful team members!

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This is a Quality Lip Balm!

This is a great lip balm 5/5, and the aesthetic packaging is lovely! I enjoyed the smooth application and hydration that it provides. I’d say that this lip product is a hybrid between a lip oil and lip balm, but doesn’t give a greasy or sticky feel. It easily squeezes out of the tube and a little goes a long way. It also has a subtle peppermint scent which isn’t too strong and makes the product pleasant to apply.

6 de outubro de 2025
Classificada 5 em 5 estrelas

I love their products

I love their products. I have been using them for 6 months. I went from having frequent breakouts to barely any. My skin is soo smooth and less oily. Hyperpigmentation has decreased a lot. I recommend this to anyone who is struggling and nothing has worked. This product is a game changer.

19 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I am a new customer I did

I am a new customer I did. Ot know what to expect.
The products are everything they say it is. First time I found a product that removes the deep wrinkles around my mouth.
Y'our skin care is a speedy and professional Co. Employees respond within a day. Customer service 5☆

18 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

It's science

Well, I was very excited to get this product. I did each step as the team was instructions. I felt and looked different immediately in a good way.
This product is very amazing because it doesn't feel greasy.It soaks right into your skin, leaving your skin.Looking youthful. I don't go out and buy a lot of products for my face to be honest.But I know robin it's a very respectable woman. So I gave it a try, and I just love it so thank you very much.

17 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My face loves YOUR skin products!!

My face loves YOUR skin products! I've been a loyal customer for a couple of years, and had accumulated more than I expected or could use! I paused my subscription for a little while, so I could use up my cache! When I ran out of a few things, I reordered them, and started up my subscription. Then I realized that all I needed to do was to wait for my new green box to arrive! When I reached out to your company, all I wanted to do was cancel the items, as I couldn't afford them, and the box! I was told that they would still give the 3 products to me, along with my green box, as a gesture of kindness, as they had already been ordered. I couldn't believe it... what a great company, as you could have easily charged me for these items. I will remain a loyal customer and always keep my subscription ON!! Thank you again for making such a great product!!!
Warm wishes for the holidays,
Stacy Stutheit

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Game changer!

Game changer!
My skin was dry with redness and breakouts. Now after using my personalized skincare line products from Y’OUR, my skin is moisturized and smooth, no longer red and irritated. I did develop under eye bags, but the professionals recommended using the eye cream that took care of the problem. I recommend these products to family and friends now. Great service and great products.

12 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

When I contacted customer service to let them know that I haven't noticed a difference with my redness, they contacted me real quick with a solution and they adjusted my serum, sent it right away and even offered me a new product at no cost. I'm in love with their products and they really care about me. Thanks Your's!!

8 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Best customer service ever.

My experience with this skincare company had some ups and downs, but their customer service truly stood out. The first products I tried didn’t work well for me, and I was planning to cancel my subscription. When I reached out, their team was incredibly kind — they asked what went wrong, offered helpful feedback, and even took the time to look at my skin concerns.

They also sent me a product to try that ended up being a much better fit for me. There was some confusion with my account afterward, but when I brought it to their attention, they handled everything professionally and made sure everything was resolved fairly.

Even though the products weren’t a perfect match for my skin, I really appreciated how supportive and responsive their customer service was. They genuinely tried to help, and that meant a lot. If you’re considering this brand, I’d say their customer support is exceptional.

4 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Y’OUR has truly changed my skin

Y’OUR has truly changed my skin. The 4 step routine is easy to consistently follow. The products I received leave my skin feeling clean and fresh. I have combination skin but I have not experienced any increased dryness since using these products which is huge. I have used the products for about 2 months now and have seen dramatic changes. I’m 25 and have struggled with hormonal acne. After using these products, I no longer have black heads on my nose or white heads on my chin. My makeup lays so much smoother. I would recommend these products to anyone looking to transform their skin!

Additionally there was a mistake with an order I received. I contacted customer service and they were quick to respond, apologetic, and so accommodating to make sure I was satisfied. Followed up numerous times to make sure everything went well. Easily one of the most positive customer service experiences I have ever had.

4 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Sweet Surprise

I was unfamiliar with this company and hesitant to try, but I decided to take the plunge. The packaging is simplistic, modern, and very nicely put together. I need more time before settling on my overall thoughts, but the products go on smoothly and the moisturizer has a nice consistency. My skin feels softer and I’m looking forward to my complexion evening out. The customer service though. Top notch. Excellent. Bar none. Every experience superseded the last. I feel valued, respected, and appreciated. Annie, my Skin Consultant, is exceptional. I look forward to the companies continued growth and future successes.

3 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My customized products arrived quickly…

My customized products arrived quickly and are AMAZING!!!! I have seen instant improvement in my skin, not only do I love my full skincare routine they made me but the customer service and the entire experience has all been fabulous! I highly recommend you take the skin care quiz and try some products out - highly recommend! -Emily Herman

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Game changer - Don’t think twice GET IT NOW!

This product has changed my
Perception on facial products. I started peri menopause almost 12 months ago & acne hit me out of nowhere. I stumbled upon Y’our & haven't looked back. Customer service is outstanding. They work with you to ensure you are reeping the benefits of this product. It’s amazing I’m acne free & the reward is greater than the cost it’s worth every Penny. Don’t think twice Buy it & stay smiling every time you look in the mirror.

30 de novembro de 2025
Opinião espontânea

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