Communication was not good. Fahad’s service could’ve been much better but he never replied and therefore we were forced to deal with the issues ourselves.
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Leia as opiniões dos outros
Why had I never used this company before? The table top I purchased for my patio is well made and the price was better than anywhere else. I was surprised at the wide range of products available on... Ver mais
A empresa respondeu
Fantastic and responsive customer service, both via live chat and phone. I told them I needed an equipment urgently and it was delivered in less than 48 hour. Has to be my fastest equipment shipping e... Ver mais
A empresa respondeu
I paid hundreds of dollars in shipping costs. the truck arrived and couldnt even lift the pallet using the liftgate. I had to personally lift my equipment off of the truck and get it into the house. E... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de equipamento para restaurantes
- Equipamento para processamento de alimentos
- Loja de utensílios de cozinha
Escrito pela empresa
Shop world-renowned brands in the restaurant equipment and supplies industry from the convenience of your own business or home! Zanduco is a premier eCommerce platform with physical showrooms across the US and Canada open to the public. We serve as a comprehensive, one-stop shop for restaurants, commercial kitchens, bakeries, cafes, and home gourmets alike, providing the professional-grade tools you need to succeed in any culinary environment. We proudly serve both the American and Canadian markets through a user-friendly digital platform that makes it simple to browse our extensive inventory, check real-time pricing, and complete secure transactions. Our commitment to your business doesn't end at checkout; we provide dedicated post-purchase support to ensure every piece of equipment performs to your standards. With exclusive weekly deals and customized quotes, we put competitive, transparent pricing right at your fingertips. Our friendly, expert staff is available both online and in-store to answer any questions, making the shopping experience easier and more convenient for busy professionals. As a family-owned company, our founders bring a 75-year legacy of industry experience to the table. We have built our reputation on a personalized approach and the technical expertise required to help you design and equip a high-performing kitchen. Whether you are running a small local bistro or a national chain, we are committed to providing the reliable equipment and honest advice you need to thrive. At Zanduco, your growth is our mission, and we look forward to supporting your kitchen for years to come.
Informações de contacto
2185 N Sheridan Way, L5K 1A4, Mississauga, Canadá
- 1-855-926-3826
- sales@zanduco.com
- zanduco.com
4,0
Bom
35 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The product was good
The product was good, but I was able to purchase 3 from Zanduco for 20 of an equivalent product from a competitor for a similar price.
14 de abril de 2026
Communication was not good
Communication was not good. Fahad’s service could’ve been much better but he never replied and therefore we were forced to deal with the issues ourselves.
15 de abril de 2026
I would be happy to have a supplier…
I would be happy to have a supplier like Zanduco on my list. Thank you.
29 de abril de 2026
Dough bowl 30q
.it came fast of what I ordered. Also was easy on line wording as well . No issues
19 de maio de 2026
Always easy to order and quick…
Always easy to order and quick delivery. Very pleased everytime
15 de maio de 2026
Resposta da Zanduco Restaurant Equipment & Supplies
Hi Krystal,
Thank you so much for the wonderful review! We are absolutely thrilled to hear that we’ve been able to provide an easy ordering process and quick delivery for you every single time. Consistent service is exactly what we strive for.
We truly appreciate your continued business and look forward to your next order!
Best regards,
Eva
Excellent Service
11 de maio de 2026
Resposta da Zanduco Restaurant Equipment & Supplies
Hi Terry,
Thank you so much for the 5-star review! We’re thrilled to hear that you experienced excellent service with us. We appreciate your business and look forward to serving you again!
Best regards,
Eva
Why had I never used this company…
Why had I never used this company before? The table top I purchased for my patio is well made and the price was better than anywhere else. I was surprised at the wide range of products available on the website. Best of all, my table top was shipped quickly. I recommend everyone looking for restaurant merchandise for use in your home to check our Zanduco.
14 de maio de 2026
Resposta da Zanduco Restaurant Equipment & Supplies
Hi Pat,
Thank you for the fantastic 5-star review! We are delighted that you found our website easy to browse and that you are happy with both the competitive pricing and the quality of your patio tabletop.
You made an excellent point—buying commercial-grade items for home use means you get durable, well-made products built to last. Thank you for recommending us to other home buyers, and we look forward to helping you with your next find!
Cheers,
Eva
Resposta da Zanduco Restaurant Equipment & Supplies
Hi Mamtaben,
Thank you for sharing your feedback, and I sincerely apologize for the poor communication regarding your online order. We know how important clear updates are, and it is disappointing to hear we fell short in this instance.
We are actively investigating this issue to find out exactly what went wrong with our communication flow. We will be looking into your order details and will get back to you with our findings very soon.
---------------------------------------- Update---------------------------------------
Thank you for your patience while we investigated this. We have reviewed the timeline of your order and want to provide some clarity on what occurred.
Following your e-Transfer payment on April 28th, our representative, Ali, spoke with you and noted a 7-day lead time, which you kindly accepted. We see that you sent an inquiry on April 30th; unfortunately, this email was missed by our sales team, and we sincerely apologize for that lack of response.
However, we want to reassure you that your order was dispatched via UPS the very next day, on May 1st, and the tracking details were automatically sent to your email from our system. While we met the shipping deadline, we completely agree that our communication should have been sharper regarding your email. We are addressing this internally to ensure no message gets left behind.
Best regards,
Eva
I bought rice warmer
I bought rice warmer. It was smaller than
I needed when I asked them to return. They said they didn’t refund full amount
Which i paid . They are taking 20% of full amount. I never seen like this anywhere any
Company.
7 de maio de 2026
Resposta da Zanduco Restaurant Equipment & Supplies
Hi Neel,
Thank you for bringing this to our attention. I understand your frustration regarding the return fee on your rice warmer order, and I apologize for the negative experience.
To clarify our standard return guidelines, a 20% restocking fee is generally only applied if the item has been used, is missing its original box, or if the return falls outside of our standard 30-day return window.
We are currently investigating the specific details of your case to ensure the policy was applied correctly. We will get back to you with our findings and a solution as soon as possible.
Best regards,
Eva
Great communication and fast delivery
28 de abril de 2026
Resposta da Zanduco Restaurant Equipment & Supplies
Hi Noypi Filipino-asian Store,
Thank you for the feedback! We’re so glad to hear you’re happy with our communication and delivery speed. We appreciate the support and look forward to helping you again!
Best regards,
Eva
Friendly and prompt
28 de abril de 2026
Resposta da Zanduco Restaurant Equipment & Supplies
Hi John,
Thanks for the great feedback! I’m so glad I could provide you with friendly and efficient service. We truly appreciate your support and look forward to helping you again in the future!
Best regards,
Eva
Excellent customer service.
13 de abril de 2026
Resposta da Zanduco Restaurant Equipment & Supplies
Hi Shiv,
Thank you so much for the kind words! We love hearing that our efforts hit the mark. It was a pleasure assisting you, and we’re always here if you need anything else.
Best regards,
Eva
Resposta da Zanduco Restaurant Equipment & Supplies
Hi Patty!
We’re so glad to hear we hit the mark for you. In a busy kitchen, “fast and easy” is the name of the game, and we’re happy to be the team helping you keep things moving.
Thanks for the kind words and for choosing Zanduco!
Best regards,
Eva
Awesome
Everything was great, great price, great customer service, quick response and delivery, transparent about prices and availability of products
12 de maio de 2026
Resposta da Zanduco Restaurant Equipment & Supplies
Hi Lovpreet,
Thank you so much for the fantastic feedback. We know that in a professional kitchen, every second counts—so getting your gear delivered quickly and being transparent about what’s in stock is just how we do business.
I'm thrilled to hear you had a great experience with our team and pricing. We’re proud to be a partner in your kitchen's success and can’t wait to help you gear up for your next service!
Best regards,
Eva
Resposta da Zanduco Restaurant Equipment & Supplies
Hi Daniel,
Thank you for the 5-star review! We’re glad to hear that the shipping was fast and that you are happy with the product. Quality and speed are our top priorities.
We look forward to serving you again!
Best regards,
Eva
Fantastic and responsive customer…
Fantastic and responsive customer service, both via live chat and phone. I told them I needed an equipment urgently and it was delivered in less than 48 hour. Has to be my fastest equipment shipping experience ever!!!
1 de maio de 2026
Resposta da Zanduco Restaurant Equipment & Supplies
Hi Olamide,
Wow, we are so thrilled we could make that happen for you. We know that in the restaurant industry, "urgent" really means every minute counts, so getting your equipment delivered in record time is a huge win for us too.
It’s great to hear you enjoyed the support from our live chat and phone teams. I’ll be sure to share your kind words with everyone involved. Thanks for choosing Zanduco!
Best regards,
Eva
good customer service by Melody
21 de abril de 2026
Resposta da Zanduco Restaurant Equipment & Supplies
Hi Shoaib,
Thank you so much for the 5-star rating! We’re glad to hear you had a great experience with our team. Providing excellent customer service is what we strive for every day.
We look forward to working with you again!
Best regards,
Eva
Resposta da Zanduco Restaurant Equipment & Supplies
Hi Teeramet,
Wow, thank you for the 10/10 rating! We are so happy to hear that Zanduco continues to meet your expectations. Knowing that we "never disappoint" is the best compliment our team could receive.
We truly appreciate your continued support and look forward to serving you again!
Best regards,
Eva
Delivered fast
2 de maio de 2026
Resposta da Zanduco Restaurant Equipment & Supplies
Hi Paula,
Thank you for the 5-star review! We’re so glad to hear that your order arrived quickly. We know how important it is to get your equipment delivered on time so you can keep things running smoothly.
We appreciate your business and look forward to serving you again!
Best,
Eva
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