In February I discovered Zielinski & Rozen by accident on a holiday in Vienna. Walking through the city, in one street there was a great scent coming out of a store. An extremely friendly and helpful... Ver mais
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Leia as opiniões dos outros
I love everything about this brand from the rustic but luxury in store experience to the beautiful packaging. Most exceptional are the scents which have become my hands down favorites. They are someho... Ver mais
I placed an order (EU40312) and never received it. The tracking says it was delivered, but nobody rang my doorbell and nobody informed me where the package had been left. I personally check... Ver mais
Es la colonia Musk que mas aroma de amizxle y hierba desprende. Creo que la investigación a dado a su fin con este aroma. Son muchas las personas que me preguntan acerca de la colonia. Mantiene el olo... Ver mais
4,4
Excelente
57 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 16% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great scents
Great scents, fast deliveries. Overall all very good
18 de fevereiro de 2026
Opinião espontânea
Zielinski and Drozen are becoming a firm favourite fragrance and so many more to try.
We came across Zielinski and Drozen on a back street in Nice. purchased a few fragrances there , and then ran out of them. I checked out the company on line and to my surprise they are a lot bigger and I guess more well known that I thought , with a great looking space in Amsterdam too. Anyway living in West Sussex i am please to say we were able to replenish stocks on line- so all good , and a sooth transaction plus quick delivery too .
28 de janeiro de 2026
Opinião espontânea
Great experience 5*
Customer service replied me the same day ( or next maybe). They were very friendly like I was buying parfums for much more money - they treated me like I was " somebody ". I now know that every and each buyer is important to them. Parfums were well packed,arrived fast. Pleasant experience. All 3 parfums were blind buy - and all 3 are grate( black vanilla , orange& jasmin ,and apple& lottus.
19 de janeiro de 2026
Opinião espontânea
Wonderful sensory esperience
A great sensory experience. Your fragrances have something magical. An absolute pleasure.
16 de fevereiro de 2026
Opinião espontânea
The scent is unique and it make me feel…
The scent is unique and it make me feel wrapped in coziness all day long I use the perfume and the soap and the bath foam they are gorgeous
7 de fevereiro de 2026
Opinião espontânea
These scents are amazing and so…
These scents are amazing and so different from others. Very special and very luxurious.
16 de janeiro de 2026
Opinião espontânea
I paid 12 € for shipping before…
I paid 12 € for shipping before christmas, but it arrived one week later.
I asked several times to the customers service but the given reply was not useful.
2 de janeiro de 2026
Opinião espontânea
Fraud
Fraud! took 3 payments from me for 1 product- didn't reply to any of my emails!!
16 de setembro de 2025
Opinião espontânea
Resposta da Zielinskiandrozen
Hi Flora, we are sorry for the trouble you’ve experienced. We haven’t been able to find any email from you yet. Could you please email us at customercare@zielinskiandrozen.com with your order number or the email used at checkout? We’ll review this right away and resolve any duplicate payments.
Super fast delivery
Super fast delivery! I bought some products for a present for a friend, I contacted Customer service to get the order faster than usual and they were super helpful.
17 de junho de 2025
Opinião espontânea
Got vanilla perfume when I was in…
Got vanilla perfume when I was in poland... to sweet and doesnt worth the price.
6 de abril de 2025
Opinião espontânea
Delivered the wrong product and no answer from customercare
Ordered one of their hand creams. Got delivered the wrong one. Wrote to two different customer service mail addresses - never received an answer. 28 Euros lost.
Shabby way of treating customers. Never again.
1 de dezembro de 2024
Opinião espontânea
Zeer slechte customer service
Zeer slechte customer service. Pakket van € 100 niet ontvangen en een maand later nog steeds bla bla bla. Geen fatsoenlijke antwoorden en geen pakket.
7 de junho de 2023
Opinião espontânea
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