Worst service. Never Recived parcel no refund initiated. No contact lines open. Online chat is not working. No response to email. Never recommend to anyone. Please respond to online chat at least or p... Ver mais
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Leia as opiniões dos outros
I love Alphonso mangoes but there’s nowhere near me that sells them. I looked at a few online shops and settled on this one because of their mango refund policy - they offer refunds for mangoes that a... Ver mais
I don't know if the management has changed but the service has gone completely downhill. Firstly half the items were out of stock and there has been no news about refund even after a week on. The phon... Ver mais
Order items were modified without even asking us. You refund amount if item is not available and not just give something else just to match the amount. How you decide this and modify order on your... Ver mais
A empresa respondeu
Informações sobre a empresa
- Mercearia indiana
- Supermercado asiático
- Mercado de fruta e vegetais
- Serviço de entrega de alimentos ao domicílio
Escrito pela empresa
Zingox Foods UK Our business is to supply fresh and sorted fruits and vegetables at very affordable prices to our customers. We get fresh fruits and vegetables as soon as they are picked up from farm or flights and deliver next day. Economical and Eco Friendly: - Based on pre-orders, hence no wastage of food - Cheaper as no shop/rent/staff needed - Vegetables are sorted so no need to spend hours in shops sorting vegetables - Always picked up from fresh box
Informações de contacto
20, SL2 1JD, slough, Reino Unido
- 02034889245
- info@zingoxfoods.co.uk
- zingoxfoods.co.uk
2,2
Mau
283 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde dentro de um mês
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Never received my order and did not get…
Never received my order and did not get a refund
13 de maio de 2024
I always get wonderful support from…
I always get wonderful support from Zingox team Aarathi . She is always pleasantly ready to resolve your issue. Grateful.
Just one star less for the app as I gave issues with the app all the time. Otherwise all services are good by Zingox.
1 de maio de 2024
Opinião espontânea
Worst customer service
Worst customer service. No one attends phones or chats. Beware of this company. Order never received. Refund process unknown with this non existant customer service. Need to complain of this business.
18 de abril de 2024
Opinião espontânea
Resposta da Zingox Traders Uk Ltd
Dear Ork.
Sincere apologies for the convenience caused. We are not able to trace your order and we can't find details associated woth this review. To address your concern we need more details and we assure that we will fix this issue.
Cheers
Zingox team
Highly recommended!! For yummy mangoes and Indian grocery!!
We always order mangoes from Zingox and as always they were super yummy and very good quality mangoes which took us back home with their taste. Other grocery items and fresh vegetables and festive specials is another plus of Zingox which keep us connected with all our favourite Indian food. Highly recommended!! 👍
2 de abril de 2024
Opinião espontânea
Excellent service, great product range
Excellent service, great products. Superb customer support. Highly recommend it!! 👍👍
11 de março de 2024
Superb Indian grocery shopping experience
Absolutely thrilled with my shopping experience from Zingox! From the extensive range of authentic Indian products to the seamless ordering process and prompt delivery, every aspect exceeded my expectations. The app and website's user-friendly interface made browsing a breeze, and the quality of the products received was top-notch. Plus, their attentive customer service ensured any queries were swiftly addressed. I would highly recommend Zingox to anyone looking for convenient access to high-quality Indian groceries delivered right to their doorstep.
4 de abril de 2024
Opinião espontânea
Very expensive and missing items from order
Very expensive. Most of the times couple of items are missing from the box even after taking full payment. Freebie are added to the carts but not delivered. Refunds are given but only after raising concerns.
13 de março de 2024
Takes me back home.
Quality food, Reliable on time delivery, wide range of products.
Special product catalog during festivals, good quality of Mangoes and a bunch of brands from my home town like Ganesh, Chitale and so on.
Takes me back home,
18 de dezembro de 2023
Great service, good range of products
I have been a Zingox customer for past 3 years now. Great service, good range of Indian products and veggies at your doorstep.
13 de dezembro de 2023
Zingox has good quality of service
15 de dezembro de 2023
Lack of communication
Lack of communication. They don’t take responsibility of their faults.
Edit:- after talking to the manager, the issue is resolved now.
20 de novembro de 2023
Resposta da Zingox Traders Uk Ltd
Hello Sir,
Sincere apologies for the inconvenience caused.
As discussed with you on the phone, This issue is resolved. Please get in touch with us if you face any other issues in future.
Thanks
No auto refund for missing item
As a customer, I have to contact customer service for any missing item even when they have not ticked on the invoice. I can't check the item always. The refund should be taken care automatically for missing.
21 de agosto de 2023
Opinião espontânea
always get fresh vegetables and fruits…
always get fresh vegetables and fruits and also grocery
20 de julho de 2023
Very good
Very good and fast service.
Most of the Desi products are available.
💯 % recommending
9 de julho de 2023
Fresh food even the mangoes were nice and fresh
On time.delivery, good quality and good packaging.
9 de julho de 2023
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