We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eith... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eith... Ver mais
A empresa respondeu
I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Ver mais
Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Ver mais
Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Ver mais
A empresa respondeu
Zonar provides fleet management, telematics, fleet health, and safety and compliance solutions for commercial and public fleets to operate more safely and efficiently. The company provides personalized, human support at every stage from service and solution engineering, to installation support and unlimited training, to phone-based customer service 24/7/365 at any stage. More than 15,000 fleets currently use Zonar solutions, which include fleet management software, video and tethered telematics, electronic verified inspection reporting, predictive maintenance, real-time GPS vehicle tracking, AI-powered dashcams, driver coaching software, electronic logging devices, fuel management, discreet asset tracking and field service management. For student transportation fleets, Zonar also provides school bus routing and fleet management, student rider safety solutions and digital ridership tracking. Founded in 2001 and based in the U.S., Zonar serves public and private fleets in student transportation, state and local government, utilities, construction, transit, vocational, field service and commercial freight markets across North and Latin America. The company is headquartered in Seattle, Washington, with key offices in Latin America.
821 2nd Ave Ste 1100, 98104, Seattle, Estados Unidos da América

Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 60% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Webinar host did a great job of presenting the information in very easy to follow format.

Resposta da Zonar
Doesn’t get the information 24/7 on specific trucks. We only want it for summary miles report but that is to broad for the information given and the miles report is to much information.

Resposta da Zonar
Just got start with the new system. Finish my first class. Lot of good information.

Resposta da Zonar
Something is wrong with the way my system is working It took a while to convince the rep it was not user error, I sent a video of what I was doing. He said he would start a ticket but I have no ticket tracking at this point 1 hour later

Resposta da Zonar
Everything was very thoroughly explained and in an accessible manor. I liked the bit of humor that was thrown in, as well.

Resposta da Zonar
Fast to respond they resolve issues quickly good service with the products.

Resposta da Zonar
The people I ask questions to are willing to find the answers for me which I appreciate. Unfortunately, the software is not capable of doing what I'm hoping for. So 5 stars for the employees and 3 stars for the software.
I was looking for more of a one-on-one learning. I did learn a few things, but the pace was way too fast and having to use the message bar is so impersonable in asking questions.

Resposta da Zonar

Resposta da Zonar
Interesting Webinar but I felt it perhaps could have been more interactive with attendees and allow for better discussion between guests

Resposta da Zonar
These classes are always helpful and thorough. I feel as though the instructors are always happy to help and knowledgeable.

Resposta da Zonar
This is one of the best programs I have ever used. it's great for any Company that has a fleet of trucks.
from Maintenance to registration the training is great and easy to learn.

Resposta da Zonar
Their request a video doesn't work and their support provides no help just bad and conflicting excuses. The whole point of a system like this is to get video of accidents that occur - system didn't capture fender bender and request a video could not retrieve video. Numerous calls and requests to support provided no help. Even recent random video requests don't work.

Resposta da Zonar
Daniel has been very helpful and responsive to ensuring that our Agency has the upgraded gps units needed. His assistance has been greatly appreciated.

Resposta da Zonar
Roman does most of the time receive our "Stop Idle Report" in the correct format and timely. But just to make you aware, the report usually never comes if a holiday falls on Monday (same day we get report) and this last week it was not formatted correctly and was useless. We have turned in a work order for this issue, I hope Monday 10/3 report for current week will be correct.

Resposta da Zonar
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