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Zonar Opiniões 

272
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eith... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Ver mais

Classificada 5 em 5 estrelas

Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Ver mais

Classificada 5 em 5 estrelas

Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de telemática
  2. também em
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  4. Serviço de empresa para empresa

Escrito pela empresa

Zonar provides fleet management, telematics, fleet health, and safety and compliance solutions for commercial and public fleets to operate more safely and efficiently. The company provides personalized, human support at every stage from service and solution engineering, to installation support and unlimited training, to phone-based customer service 24/7/365 at any stage. More than 15,000 fleets currently use Zonar solutions, which include fleet management software, video and tethered telematics, electronic verified inspection reporting, predictive maintenance, real-time GPS vehicle tracking, AI-powered dashcams, driver coaching software, electronic logging devices, fuel management, discreet asset tracking and field service management. For student transportation fleets, Zonar also provides school bus routing and fleet management, student rider safety solutions and digital ridership tracking. Founded in 2001 and based in the U.S., Zonar serves public and private fleets in student transportation, state and local government, utilities, construction, transit, vocational, field service and commercial freight markets across North and Latin America. The company is headquartered in Seattle, Washington, with key offices in Latin America.


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Promotion box for Zonar

Smart fleet management tech for safety

Zonar is a trusted leader to help protect our nation's children.

3,9

Bom

TrustScore: 4 em 5

272 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 60% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(272)

14 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent presentation

Webinar host did a great job of presenting the information in very easy to follow format.

22 de novembro de 2022
logótipo da Zonar

Resposta da Zonar

Thanks for the great review Coronado Mfg!

Classificada 1 em 5 estrelas

Not what expected when it tracks miles

Doesn’t get the information 24/7 on specific trucks. We only want it for summary miles report but that is to broad for the information given and the miles report is to much information.

17 de novembro de 2022
logótipo da Zonar

Resposta da Zonar

Thank you for your review. At the time of this edited response, a member of our support team reached out and was able to assist you with the reporting solution you were looking for. Please feel free to contact our support team for anything you need in the future. All the best!

Thanks,
GPS Trackit Support

Classificada 2 em 5 estrelas

Something is wrong with the way my…

Something is wrong with the way my system is working It took a while to convince the rep it was not user error, I sent a video of what I was doing. He said he would start a ticket but I have no ticket tracking at this point 1 hour later

10 de novembro de 2022
logótipo da Zonar

Resposta da Zonar

Hi Tony,
Thank you for sharing your feedback regarding issues you are having with the system. We are sorry to hear about your experience and will have someone from our Support Team contact you first thing to help rectify the issue.

Thanks,
GPS Trackit Support Team

Classificada 5 em 5 estrelas

Thorough and Easy to Understand

Everything was very thoroughly explained and in an accessible manor. I liked the bit of humor that was thrown in, as well.

9 de novembro de 2022
logótipo da Zonar

Resposta da Zonar

Thank you for your 5-star review!

Classificada 4 em 5 estrelas

employees are great

The people I ask questions to are willing to find the answers for me which I appreciate. Unfortunately, the software is not capable of doing what I'm hoping for. So 5 stars for the employees and 3 stars for the software.

27 de outubro de 2022
Classificada 3 em 5 estrelas

I was looking for more of a one-on-one…

I was looking for more of a one-on-one learning. I did learn a few things, but the pace was way too fast and having to use the message bar is so impersonable in asking questions.

2 de novembro de 2022
logótipo da Zonar

Resposta da Zonar

Hi Rod, Thank you for the feedback. We offer 1 on 1 training as well as group training options. One of our trainers has reached out to set up a more personalized 1 on 1 training with you.

Let us know if you need anything else.
GPS Trackit Support

Classificada 5 em 5 estrelas

Great Instructor

Savannah was very informative, explained very throughly

27 de outubro de 2022
logótipo da Zonar

Resposta da Zonar

Thanks for the great review and feedback. We'll be sure to pass along your 5*'s to Savannah!

Classificada 3 em 5 estrelas

Interesting Webinar but I felt it…

Interesting Webinar but I felt it perhaps could have been more interactive with attendees and allow for better discussion between guests

27 de outubro de 2022
logótipo da Zonar

Resposta da Zonar

Thanks for your review of the group webinar Daniel. We also offer private sessions for a more interactive experience. We'll have someone reach out to schedule a one on one session with you.
Thanks,
GPS Trackit Support Team

Classificada 5 em 5 estrelas

Well done

These classes are always helpful and thorough. I feel as though the instructors are always happy to help and knowledgeable.

12 de outubro de 2022
logótipo da Zonar

Resposta da Zonar

Thank you Krista! We appreciate the feedback and the 5*s!

Classificada 5 em 5 estrelas

GPS TRACKING

This is one of the best programs I have ever used. it's great for any Company that has a fleet of trucks.
from Maintenance to registration the training is great and easy to learn.

12 de outubro de 2022
logótipo da Zonar

Resposta da Zonar

Thanks @Donnal Armstrong! We're really glad you're a fan of GPS Trackit! We appreciate the great review.

Classificada 1 em 5 estrelas

There request a video doesn't work and…

Their request a video doesn't work and their support provides no help just bad and conflicting excuses. The whole point of a system like this is to get video of accidents that occur - system didn't capture fender bender and request a video could not retrieve video. Numerous calls and requests to support provided no help. Even recent random video requests don't work.

9 de outubro de 2022
Opinião espontânea
logótipo da Zonar

Resposta da Zonar

Hi Jared, We're sorry to hear you've experienced issues with your video solution. We've had someone from our support team reach out to assist and provide options. Thank you for leaving this review and allowing us to look into the issue.

Regards, GPS Trackit Support Team

Classificada 5 em 5 estrelas

Extremely Responsive Account Manager

Daniel has been very helpful and responsive to ensuring that our Agency has the upgraded gps units needed. His assistance has been greatly appreciated.

3 de outubro de 2022
Opinião espontânea
logótipo da Zonar

Resposta da Zonar

Thank you so much for the great review. We're glad you're having a great experience with GPS Trackit!

Classificada 4 em 5 estrelas

Roman does most of the time receive our…

Roman does most of the time receive our "Stop Idle Report" in the correct format and timely. But just to make you aware, the report usually never comes if a holiday falls on Monday (same day we get report) and this last week it was not formatted correctly and was useless. We have turned in a work order for this issue, I hope Monday 10/3 report for current week will be correct.

26 de setembro de 2022
Opinião espontânea
logótipo da Zonar

Resposta da Zonar

Hello Jeannette Cottrill,
First, we'd like to thank you for your 4-Star review of GPS Trackit, and for taking the time to provide us with this feedback. We apologize for this inconvenience and are creating a case to investigate & resolve the issue. A member of our support team will be reaching out to you shortly.

GPS Trackit Support Team

Classificada 5 em 5 estrelas

great

great people to work with

27 de setembro de 2022
logótipo da Zonar

Resposta da Zonar

Thanks Ron! So are you. We appreciate the 5* Review.

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