We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eith... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Ver mais
Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Ver mais
Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Zonar provides fleet management, telematics, fleet health, and safety and compliance solutions for commercial and public fleets to operate more safely and efficiently. The company provides personalized, human support at every stage from service and solution engineering, to installation support and unlimited training, to phone-based customer service 24/7/365 at any stage. More than 15,000 fleets currently use Zonar solutions, which include fleet management software, video and tethered telematics, electronic verified inspection reporting, predictive maintenance, real-time GPS vehicle tracking, AI-powered dashcams, driver coaching software, electronic logging devices, fuel management, discreet asset tracking and field service management. For student transportation fleets, Zonar also provides school bus routing and fleet management, student rider safety solutions and digital ridership tracking. Founded in 2001 and based in the U.S., Zonar serves public and private fleets in student transportation, state and local government, utilities, construction, transit, vocational, field service and commercial freight markets across North and Latin America. The company is headquartered in Seattle, Washington, with key offices in Latin America.
Informações de contacto
821 2nd Ave Ste 1100, 98104, Seattle, Estados Unidos da América
- (877) 843 3847
- customerservice@zonarsystems.com
- zonar.com
Smart fleet management tech for safety
3,9
Bom
272 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 60% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great presentation
The topics covered were applicable to functions I need. The pace was good - not to fast, but not dragging. Very informative and easy to follow
6 de março de 2023
Training via Zoom Today
Zoom Training
The training zoom meeting was very helpful. It looks as though the software will be simple to navigate.
28 de fevereiro de 2023
Great Information!
28 de fevereiro de 2023
I really liked the LIVE webinar
I really liked the LIVE webinar! The presenter was very good. I appreciate getting the recording of the webinar because there was A LOT in there. This is my first time managing GPS Trackit so I need to review it a couple more times, at least. After that I think I can use the "help" tab or call customer service for help.
21 de fevereiro de 2023
Our training teacher was terrific.
15 de fevereiro de 2023
Savannah was very knowledgeable and…
Savannah was very knowledgeable and helpful. She answered all of our questions.
3 de fevereiro de 2023
Savannah answered all of our questions…
Savannah answered all of our questions and was incredibly helpful and thorough.
3 de fevereiro de 2023
The training was very informative.
The training was very informative. The training video's are so nice, and knowing that I can go back and review if I have questions. Thank you for the excellent training.
31 de janeiro de 2023
The trainer was very helpful
The trainer was very helpful, had a great attitude, and she made sure I understood anything she was explaining. Answered all my questions.
25 de janeiro de 2023
Resposta da Zonar
Hi swalters, Thanks so much for your 5 star review. We're here if you need us!
The presenter offerred to send me a…
The presenter offerred to send me a recap video so I can replay things and get better acquainted with it.
5 de janeiro de 2023
My account manager Isabella is the BEST!
My account manager Isabella has made me love this company, she is so responsive, always figures out an answer to my questions, and is such a joy to talk to and work with.
30 de dezembro de 2022
Opinião espontânea
Resposta da Zonar
Hi Delani - Thank you so much for the 5* review and the great feedback about your account manager. We'll be sure to pass along your sentiment regarding Isabella being one of the reasons you "love this company."
Thanks!
GPS Trackit Customer Experience Team
Knowledge of trainer
29 de dezembro de 2022
Top-Rated Customer Service
The best Fleet management solution with the highest customer service levels!
29 de dezembro de 2022
Opinião espontânea
Resposta da Zonar
Thank you for the 5* Austen!
Poor customer service
The initial training is too scattered. It should be a step by step process. When an instructor states halfway through training that this step should be done first there is a disconnect.
Secondly calling in multiple times and put on callback system and not getting called back 4 times is not a positive response of product.
24 de novembro de 2022
Resposta da Zonar
Hi John, We really appreciate your feedback. Upon seeing this review on Dec. 9th, we had one of our trainers reach out and schedule a one-on-one training session. Case notes in the system show we've successfully addressed any service issues you may have been experiencing. If you have any questions or concerns, please contact us at (866) 320-5810.
Thanks,
GPS Trackit Support
Webinar - Usage of Cloud Software
Very informative and helpful. Excellent response to questions during the webinar.
6 de dezembro de 2022
Resposta da Zonar
Thanks for your great review!
The teacher was attentive and patient
The teacher was attentive and patient. She described things well and made sure things were understood.
30 de novembro de 2022
Resposta da Zonar
We appreciate the 5* review of our platform training. Thanks!
Training
I like the one on one training. The person was very good but I think that you need vides for the driver in spanish just not in english.
8 de novembro de 2022
Resposta da Zonar
Hi John, Thanks for the great review! We appreciate your feedback on how we can improve our training videos. Happy Holidays!
GPS Trackit Support
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