Zutrix Opiniões 139

TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great rank tracker, but getting ahold of customer support is a nightmare. We have a billing issue, and I've sent multiple chat and helpdesk tickets and no response for 4 or 5 days. Where are you... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Don't expect support to come online for days. I mean days. It seems that after google has made their change for the ability for these programs to check your rankings - Patricia and her team - decide... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've tried several SERP checkers, but Zutrix outperforms them all. The daily updates and alerts keep me informed about my site's performance. Their customer service team is always on hand to provide i... Ver mais

Classificada 5 em 5 estrelas

The level of detail in Zutrix's reports is incredible. Not only can I see where my pages are ranking, but I also get valuable insights into search volume and competition. It's a game-changer for SEO p... Ver mais

Informações sobre a empresa

  1. SEO
  2. Serviço de marketing online
  3. Empresa de software

Escrito pela empresa

Zutrix enables you to Track all Google rank positions in the Best accurate and powerful way. The world's First AI-Powered Google Rank Tracker.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

139 opiniões

5 estrelas
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1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Truly dependable SEO companion for…

Truly dependable SEO companion for professionals. The mix of rank tracking, keyword research, and backlink alerts makes optimization much faster. I have seen steady traffic improvements since using it regularly.

18 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Modern platform designed for scaling…

Modern platform designed for scaling SEO work. It supports multiple integrations, provides clear ranking movement, and offers flexible reporting options. The overall experience feels smooth and well structured for long term use.

12 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Remarkably complete SEO software with…

Remarkably complete SEO software with excellent accuracy. The site audit checks are thorough, and the content tracking helps measure progress over time. The documentation is also very helpful when learning advanced strategies.

13 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Personally

Personally, I like how practical the keyword suggestions are. The platform gives real data, not guesses, and the daily backlink updates help keep campaigns healthy. It feels like a serious tool built for real marketers.

13 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Professional level SEO suite that…

Professional level SEO suite that covers everything in one place. Keyword planning, backlink monitoring, and audits work together smoothly. The reporting tools are especially useful for agencies managing multiple client websites efficiently.

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Consistently strong results with…

Consistently strong results with accurate rank tracking. The competitor keyword analysis is detailed, and the notifications help me stay ahead of changes. I also enjoy how clean the interface looks during long sessions.

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Surprisingly effective for both…

Surprisingly effective for both beginners and advanced users. The site audit reports highlight technical issues clearly, and the AI visibility feature adds another layer of insight. It has become part of my daily workflow.

7 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Honestly

Honestly, this platform has made my weekly SEO routine much easier. I can monitor rankings without stress, and the backlink section gives quick updates. The layout feels modern and easy to understand.

9 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Lack of Customer Service and Poor Billing Practices

As mentioned by other reviewers, the biggest problem this company has is their lack of customer service and shady billing practices.

I contacted support 3 times and received NO response in over 5 days. When attempting to cancel subscription I realized that you are not able to do it from your end but have to contact support for cancellation.

I deal with hundreds of SaaS and it is industry standard to allow users to cancel subscription. Their UI/UX is good so it seems that they do not allow user cancellation on purpose to allow time for subscription charges to happen.

I have video proof of what I'm saying. I would not recommend this company at all!

4 de fevereiro de 2026
Opinião espontânea
logótipo da Zutrix

Resposta da Zutrix

Hello Robert,

Sorry to hear your experience.

However, this is full of false information, our cancellation process is fully automatic and Chat (Intercom) interface is being opened only for feedback purposes. We have cancelled your cancellation as you asked for it. You clearly stated that "do not cancel". We see no reason posting a review like this.

Regards,
Dan

Classificada 1 em 5 estrelas

They don't work Monday - Friday

Don't expect support to come online for days. I mean days. It seems that after google has made their change for the ability for these programs to check your rankings - Patricia and her team - decide to not come online for days because they don't think people need help Monday - Friday and seem to only work weekends, i've been with them for 4 years. Horrible experience, horrible customer service. Dispute the charges on your credit card is a MUST with these guys. Look how quickly the third world country staff will come online during the week now and respond to the review

6 de fevereiro de 2026
Opinião espontânea
logótipo da Zutrix

Resposta da Zutrix

Hello Robert, I'm really sorry for your experience but I believe there is a misunderstanding. If you've assigned to someone our system waits he/his reply. In that case, Patricia was on annual leave, so I'm sorry for the late response, someone else took your ticket and responded. And as mentioned in the website, our email line always ready for urgent inqueries at support@zutrix.com -- Please send us an email and I hope we can restore this experience. Thanks!
Regards,

Classificada 1 em 5 estrelas

Worst subscription experience I’ve ever had

Zutrix has one of the most frustrating and unethical subscription systems I’ve ever encountered.

Once you subscribe, you cannot properly cancel your plan, even though there is a “Cancel Subscription” option shown inside the account dashboard. The cancel function is deliberately hidden at the very bottom of the page and does not work at all.

On top of that:
- The live chat support pop-up never opens, so you can’t talk to anyone in real time
- You cannot remove your payment method
- You cannot delete your account
- The only way to contact them is via email, and you are forced to wait for their response while charges can continue

This feels like a deliberate design to trap users into ongoing payments, rather than a technical issue. Basic account controls that should be standard in any SaaS product are either broken or intentionally disabled.

I’ve used hundreds of online services, including many SaaS tools, and this is by far the worst user experience I’ve ever had when it comes to billing transparency and customer control.

I would strongly advise anyone to stay away unless you’re prepared to fight via email just to stop being charged.

14 de janeiro de 2026
Opinião espontânea
logótipo da Zutrix

Resposta da Zutrix

Hello Chris,

Very sorry to hear your experience. We could not find your account, could you please send us an email at support@zutrix.com

Cancel button is right under the billing page, and its opening an auto-cancel intercom chat. It only asking feedback and the cancellation is being made automatically in the background. I'm sorry it felt like that. I don't know why chat not opened for you, it maybe a javascript or that kind of issue related with browser, etc.

You can always remove your payment methods directly from Stripe by clicking Manage Payment right under Billing.

We'd like to fix this bad experience, please reach us out.

Regards,
Dan

Classificada 1 em 5 estrelas

This site is a fraud

I am a small business owner and I was looking for seo services. I accidently purchase wrong package from Zutrix. Immediately contacted customer service but they didn't want to refund me. So I cancel my subscription. Customer service told me that my membership been cancelled and they will not charge me again. 2 months later I realized they still drawing money from my credit card. They either don't know what they doing or its a fraud setup.

12 de janeiro de 2026
Opinião espontânea
logótipo da Zutrix

Resposta da Zutrix

Hello Kayhan,

I believe there was a misunderstanding. We did not receive your request for cancellation or you've mistakenly canceled your cancellation and clicked on Resume somehow.

Our team replied through email and subscription canceled along with refunds made for previous purchases.

Hope it helps.

Thank you!

Classificada 5 em 5 estrelas

Strong Support and Ease of Use

Every interaction felt smooth and the structure simplified daily tasks. The data remained dependable and helped adjust campaigns with clarity. The keyword tools also revealed new possibilities for content direction.

19 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Impressive Depth of Analytics Available

Multiple ranking details allowed us to refine strategies with confidence. The system highlighted movements across devices and regions while revealing opportunities for growth. The platform encouraged more data driven decisions and strengthened long term performance. Reports were easy to share with clients.

16 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Consistent Accuracy Across Projects

We benefited from dependable tracking and transparent data. The backlink insights uncovered patterns we missed before and guided better planning. The audit tools reduced errors significantly while keeping everything organized.

9 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Clear Insights Provided

Every metric felt easy to interpret and supported faster decision. The keyword research options revealed trends that aligned with long term goals while maintaining accuracy. The notifications helped track changes promptly.

8 de dezembro de 2025
Opinião espontânea

A Experiência Trustpilot

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