Zutrix Opiniões 139

TrustScore: 4 em 5

4,1

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great rank tracker, but getting ahold of customer support is a nightmare. We have a billing issue, and I've sent multiple chat and helpdesk tickets and no response for 4 or 5 days. Where are you... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Don't expect support to come online for days. I mean days. It seems that after google has made their change for the ability for these programs to check your rankings - Patricia and her team - decide... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've tried several SERP checkers, but Zutrix outperforms them all. The daily updates and alerts keep me informed about my site's performance. Their customer service team is always on hand to provide i... Ver mais

Classificada 5 em 5 estrelas

The level of detail in Zutrix's reports is incredible. Not only can I see where my pages are ranking, but I also get valuable insights into search volume and competition. It's a game-changer for SEO p... Ver mais

Informações sobre a empresa

  1. SEO
  2. Serviço de marketing online
  3. Empresa de software

Escrito pela empresa

Zutrix enables you to Track all Google rank positions in the Best accurate and powerful way. The world's First AI-Powered Google Rank Tracker.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

139 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great Value for Growing Marketers Today

Using the dashboard helped me recognize opportunities I often overlooked. The analytics encouraged more structured planning across campaigns. Collaboration also improved since everyone accessed the same reliable data. Suggestions were actionable and saved us several hours each week. Reports stayed simple to understand.

6 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Reliable Performance for Daily Workflows

Initially I doubted whether another SEO tool could matter, but this one quickly proved valuable. It allowed my team to monitor ranking movements with precision. The reporting features supported clearer client updates. Accuracy remained consistent.

6 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient SEO Helper

They improved my workflow by making keyword tracking easier. The results became visible after a short period and I could adjust strategies more confidently.

4 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

We cancelled our contract

We cancelled our contract, but payments continued to be debited. Customer support wrote that it would be refunded...but after 4 weeks, still no refund. After writing again, no one could remember anything about it! STAY AWAY

13 de novembro de 2025
Opinião espontânea
logótipo da Zutrix

Resposta da Zutrix

Hello Larissa,
I'm afraid there is a misunderstanding. Why would we hold your refund? If you did not receive any refund please reach out to your bank. We always provide refunds right away.

Could you please send an email to support@zutrix.com with the details so we can check?

Classificada 1 em 5 estrelas

Won't allow you to one-click cancel…

Won't allow you to one-click cancel your subscription. You have to go through chat that nobody monitors and wait days to cancel anything. This is ridiculous.

29 de julho de 2025
Opinião espontânea
logótipo da Zutrix

Resposta da Zutrix

Hello there,

Very sorry to hear your experience.

Unfortunately, I think its a misunderstanding.

Chat is being opened for feedback purposes only, cancelation is done right after you click the Cancel button.

Regards,
Dan

Classificada 5 em 5 estrelas

After trying multiple rank tracking…

After trying multiple rank tracking tools, this one finally gives me the reliability I need. The keyword research feature helped me discover opportunities I never knew existed. The interface is clean and the data updates are lightning fast. Perfect for agencies managing multiple client accounts.

6 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

the baddest service I have ever seen

the baddest service I have ever seen, you cannot even cancel the subscription, nothing works, it is just a scam with a clone semrush front end!

1 de junho de 2025
Opinião espontânea
logótipo da Zutrix

Resposta da Zutrix

Hello Bogdan, I'm very sorry to see your experience.

However, I believe you got it wrong.

Cancelation is automatic, we ask for feedback through Intercom only for satisfaction purposes.

This has no involvement in canceling the product :(

Sorry again for the confuse.

Regards,
Dan

Classificada 2 em 5 estrelas

Fine for tracking but not research/backlinks

Fine for rank tracking but keyword research is inaccurate - also since changing to Zutrix 2.0 backlink monitoring is also not accurate and I am using free tools to get a handle on things... will be moving to a new tool!

13 de maio de 2025
Opinião espontânea
logótipo da Zutrix

Resposta da Zutrix

Hello there, I'm very sorry to hear your experience.

Actually, mainly all of users are happy and we are trying to enhance the Zutrix day by day.

Keyword research is perfectly accurate and I'd love to hear what you thought this way. Please also mention the free tools that you can get those metrics, we can check them as well.

We are here to help and solve the issues if any, please reach us at support@zutrix.com

Regards,
Dan

Classificada 2 em 5 estrelas

Difficult to cancel

in order to subscribe you can do it easily, in order to cancel i get a response time of 12 hours.

10 de fevereiro de 2025
Opinião espontânea
logótipo da Zutrix

Resposta da Zutrix

Hello Adrian,

Very sorry to hear that. Our response time usually 1-3 hours but your request was in weekend thats why its delayed.

Its quite a normal process, we first take inquiry about refund then proceed with it without question. The only purpose is to take your reason for cancellation to improve ourselves.

We are sorry for the issue again, your request has been replied already in the system.

Regards,
Dan

Classificada 1 em 5 estrelas

Totally inadequate support

I have been using Zutrix.com for my SEO projects for just 1 week, and unfortunately, my experience has been quite disappointing. For my Bulgarian projects, the search volumes for pure Bulgarian keywords are way off, showing only 1-10 searches for every keyword, which is totally inaccurate. When I double-check with other tools, the numbers are much higher and make more sense.

The issues don't stop there. For our UK project, some keywords show search volumes in the hundreds of thousands, which is also clearly wrong. This inaccurate data is a big problem because we can't create reliable reports for our clients.

I tried reaching out to their support via live chat, but my messages were just seen with no replies. Then I sent an email, and while they did respond saying they were working on it, I never heard back with any results. I asked for a refund and I emailed them about how to proceed since their website only lets you cancel the next year's subscription, not get a refund for what you already paid. Also, there was an issue with the invoice - it did not include our Unique Identification Code (UIC). The UIC is very important and must be present on the invoice.

Because of these issues, I'm giving Zutrix.com a 1-star rating. I hope they improve their service and customer support.

UPDATE: At the moment of writing this review, we received an email stating that we have to wait for the keywords to update for a few days if they are new keywords for a specific country, but it's been 8 working days already and still no results. We have asked for a refund several times, but instead of refunding us, they keep telling us to wait 1-3 days from the moment we added the keywords (and as I mentioned, it's been 8 days already with no results). I do not recommend Zutrix.com at all.

13 de agosto de 2024
Opinião espontânea
logótipo da Zutrix

Resposta da Zutrix

Hello Dear Mihael Hristov,
Sorry for your experience.
1- All of your requests are replied to through email promptly. The request for the refund has already been processed.
2- As explained earlier, if the keyword has never been checked on Zutrix, we always check for the freshest monthly volume data based on Google Ads. It might take some time to update to the freshest data, and most of your projects were already updated with the correct volume data.
3—For the project in the UK, all of the volume data are correct, and the ones with enormous volume data are also correct. Please feel free to verify it through Google Ads as well.

We are very sorry for your experience; the refund has already been issued. Even if we issue a refund, we are sad to see your review, including false claims.

Classificada 5 em 5 estrelas

Great interface, price & accuracy

We have been using Zutrix in our company for more than 1 year and we are very satisfied. We definitely appreciate the clarity of the data, you can see the positions immediately and navigate easily. Another benefit is the price, which is among the cheapest. The only thing I find not 100% is missing display of more than 25 positions per page, otherwise this system is one of the best and I fully recommend it

16 de fevereiro de 2024
Opinião espontânea

A Experiência Trustpilot

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Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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