Lovely engineer,
A job I could have done myself for a part that's £30!
Your greedy money grabbers and I can see the element that was removed & kept for trading standards to clearly see it was a faulty element that has split where it was solderd...
I have reported to trading standards as I don't expect an oven repair to cost almost as much as the oven 18 mth ago .
I had a Bosch oven 16 yrs no faults.
An engineer should cost no more than £30 for the 45 mins he was here . And the part costs £30 .
My dyson hoover repair call out is FREE with NO added warranty they simply know a household item SHOULD last a reasonable amount of time before repair ..
so over all a complete con