I was a bit wary at first about posting my phone off. I took my phone into a phone shop & they offered me £200 less than Mazuma paid. They also told me to not ‘trust the online sites’. I decided to give it a chance and I could not be happier! I sent my phone special delivery at 1pm and had all the monies originally quoted in my bank by 4pm the next day. They do not try and knock you down like other companies. A great company who update you on the process (when received, checked etc). I called Mazumas helpline too of which my call was answered straight away and the gentleman was very polite & helpful. I will most definitely use Mazuma when selling my phone again in the future.