one piece arrived chipped but was not too noticeable when put together so i did not take it back. some of the heads of screws were so bad i couldn’t even make two turns with a screwdriver before it was completely ruined and i had to resort to using other tools just to put the thing together as i had no spares. once drawers were finally put together some parts were not lining up perfectly which was really irritating. as a result two of the four drawers now catch when you open and close. had these items not been an issue i would have rated 4 stars as i did like the overall look - its just the smaller details that really let the product down. click and collect was great though - cannot fault the speed or friendliness of staff