Absolutely abysmal company since being aquired by the The Hut Group.

With zero notice and without taking any backups they WIPED a Windows production webserver and installed Linux on it! They hadn't taken any backups prior to doing this so we lost data and had to pull an employee from holiday to try and get another server up and running (with a different provider!). It was so stressful I ended up off sick for three days with stress fatigue. Their incompetent team are so click-happy they will wipe your server without batting an eyelid.

In separate instance they kept switching off a server on 3 different occassions, eventually citing an issue with their billing system.

Their support is abymsmal. They have closed their phone lines and now you just get a voicemail box which is so full it's not even accepting any new messages. If you try and raise an issue, you get replies from a different person each time (and not even from the same company; in one single thread we had replies from UK2, 100TB, midphase.com and ingenuitycloudservices.com)

They don't backup your servers or monitor them in any way. They are completely "hands off". I found out just today the last server we have with them has had a degraded RAID array for weeks due to a failed SSD and 100TB have done nothing about it in all this time.

I don't even have room to describe the other incidents.

The Hut Group seems to just be buying up hosting companies and then destroying them. Avoid 100TB at all costs and any other providers under The Hut Group / THG.