Opinião sobre Kwik Fit


Classificada 2 em 5 estrelas

Poor attention to detail

Had 4 new tyres fitted at the Giffnock branch. All 4 had different pressures and were all over-inflated by a considerable amount. The white substance used around the rim has ended up on the alloys in places. The premises were extremely busy and apparently understaffed the day I was in but I would have expected a bit more care to have been taken especially with the pressures since on their own website Kwik Fit point out that the most important factor in maintaining the right tyre pressure is safety! My car has sensors which tell you the tyre pressures otherwise I would have been driving around on tyres that were over-inflated by at least 20% presuming that the fitters knew what they were doing and doing it properly.
On a positive note, the manager was friendly and helpful.

3 de outubro de 2023
Opinião espontânea

Resposta da Kwik Fit

Hi Mora, we're disappointed to see this and as you can imagine it's something we'd like to look into in more detail, could we please ask you to provide the full details here: https://www.kwik-fit.com/contact-us/comments-and-feedback it will go through to our Customer Care Team who will look into it in more detail and can contact you about it from there. Many thanks.