Disappointing Service and Communication Issues**
I joined with my family with high hopes, but my experience has been quite disappointing. One major issue I've encountered is their lack of responsiveness. I have tried multiple times to call the gym for information and support, but my calls have gone unanswered every single time.
It's incredibly frustrating to feel ignored when seeking help or clarification. Customer service is crucial in any business, and the fact that no one answers the phone is a serious red flag.
I hope they improve their communication because, as of now, I cannot recommend this gym based on my experiences.