Verg dissapointed
Cancelled insurance without request. When I called to rectify, it was stated I'd get an email confirming that my insurance was re activated and that my automatic renewal policy was cancelled. To date 5 days later still no email confirmation. Go skippy falsely and purposely mislead people regards windscreen cover. Opted for premium policy that stated included windscreen cover, but held back on stating there is a £115 excess for windowscreen replacement and a £25 excess for a windowscreen repair. Not pleased, will not recommend nor use again.
Resposta da GoSkippy Insurance
Hi, thank you for your feedback. We are sorry to hear of your recent experience you have had with us regarding our charges. Please note that we do appreciate this type of feedback from our customers as it allows us to investigate these problems and we will take your feedback on board. We are always looking at ways to improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.