Hello there,

We are a fully legitimate business, and our main goal is to provide the best value for our customers.

We understand that you experienced unauthorized charges and that you have already disputed these transactions with your payment provider, who issued a refund accordingly. Our team has also shared information with you regarding how refunds are handled on our platform, in accordance with our Terms and Conditions.

All relevant details have been provided through your support ticket and previous reviews, and we hope that everything has now been clarified.

Once again, we’re sorry that this experience did not meet your expectations.

Warm regards,
Eneba Team.