Good evening Sally,

Thank you for taking the time to leave a review. We are very sorry to learn that your order arrived damaged, we do understand that this is disappointing!

We can see that you have since been in contact with our Customer Service department and a member of our team has arranged for a replacement to be sent to you, as soon as possible.

We do apologise for the disappointment that this has caused and do hope that you continue to enjoy shopping with us in the future.

Kind Regards,
Emma Bridgewater Team