Horrific.

I have had problems with Brittany Ferries before. One memorable experience was a few years ago. They informed me the trip from Bilbao to Ireland was cancelled as the "Connemara" vessel had engine trouble. I and my partner, since deceased, drove from Bilbao to Cherbourg - to find the Connemara to take us to Ireland - quelle surprise.

The boat from Bilbao or Santander gets cancelled multiple times. Bad weather, a nervous breakdown or whatever.

This time was genuine bad weather. However, I am travelling with a traumatised 55 kilo rescue Spanish Mastiff 12 month old dog. They told me there was no space for him whatsoever in December due to the cancellation on the route from Bilbao to Ireland.

I am nearly 70 years old. I am not a timid lady. But, I have had to drive from Granada up to northern France with a terrified huge rescue dog. I have my daughter- but she does not have a driving licence. I had driven down a few days before.

I cannot describe the stress. The poor dog urinated in the car.

I chose not to take their route from Cherbourg to Ireland. Why would I - it would probably be cancelled due to whatever bullshit story they would tell.

So, I am now taking a ferry to the UK and then Ireland.

The sheer cruelty is indescribable.

I have probably spent €20k or more with them over the last 10 years. Enough abuse.

Never again, I promise, on my childrens' lives, will I ever take a Brittany Ferries "experience". They are just so totally abusive.

Shame on you to put an elderly lady and an abused rescue dog through this.